Russell T. Wright
Phone: 903-***-****
E-mail: acw7t0@r.postjobfree.com
Education
Associates Degree in Applied Science
Brookhaven College, Farmers Branch, Texas
Skills
Strong Computer, Tablet and/or Mobile Devises
Microsoft Office Customer Relationship Management Systems, Word, Outlook, Excel, PowerPoint and Dynamics GP/Winsoft Systems
Fork Lift Operation
Excellent Telephone Etiquette and Customer Service
Self-Motivated
Team Player
Problem Solving
Decision Making
Experience
Clifford Power Systems
09/2007 to 10/2016
1913 E. US Hwy 80, White Oak, Texas 75693
Scheduling/Dispatch Coordinator,
Office Coordinator,
Rental Coordinator/Technician
Duties Included:
Answer inbound calls and provide excellent customer service
Solve office and customer problems effectively and efficiently
Create and maintain customer accounts within Microsoft GP Winsoft system
Dispatch Field Technicians for maintenance and trouble calls
Schedule and coordinate monthly maintenance calls with customers.
Perform cost audits to ensure job profitability
Order parts for upcoming monthly jobs and trouble calls
Manage the flow and inventory of maintenance parts, including receipt of parts, kitting of parts to work orders / or quoted repairs.
Complete weekly parts inventory cycle counts, maintain warehouse inventory, and annual inventory counts
Oversee four office and field personnel on day to day tasks
Manage shipping & receiving
Invoiced completed rental jobs
Conduct monthly safety meetings and discus other important issues as needed
Maintain generator rental fleet (25 KVA – 600 KVA) and electrical distribution inventory
Properly size and quote generator and distribution equipment to potential customers
Coordinate generator rental jobs for New Equipment, Service Sales and Rental Sales departments
Deliver, set-up, and distribute electrical cables on generator rental jobs in all of East TX / LA