Kelly Lord Edwards
*** ********** *****, ************, ** 27278
919-***-**** – acw7su@r.postjobfree.com
Skills
Driving Change
Adaptability
Team Development
Attention to Detail
Planning & Organization
Communicating Vision
Experience
Store Manager
Barnes and Noble Booksellers, Burlington, NC
April 2007 – May 2014
Managed all day-to-day operations of a large retail bookseller and cafe, including workload planning, customer service, performance management, recruitment, sales, community outreach, event planning, security, training, corporate promotions and facilities management
Built and maintained a high quality team through recruiting, hiring, orientation and training of new employees while working with to grow and develop all levels of staff
Consistently met annual financial objectives while maintaining the best shrink standards in district and outperforming company goals
Led store grand opening
Assistant Store Manager
Barnes and Noble Booksellers, Durham, NC
September 2004 – April 2007
Completely responsible for complete store workload planning
Led HR responsibilities related to recruiting, interviewing, orientation, training, personal development plans and corrective actions.
Partnered with store manager to manage all day-to-day operations
Employee Relations & Development Manager
Market Street United Supermarkets, Ltd, Colleyville (and other locations), TX
July 2003 – September 2004
Opened Market Street Colleyville, recruiting, hiring and training over 450 employees; assisted in opening Market Street McKinney
Solely responsible for managing the employer-employee relationship from recruitment to termination of all employees
Safety Manager, responsible for maintaining compliance with OSHA standards, documenting and investigating all accidents, completion of worker’s compensation and liability claims, safety training
Partnered with department managers to coordinate and conduct all staff performance evaluations and resulting performance management actions
Responsible for identifying individual training needs and delivering specific and targeted training regiments
Developed and conducted all ‘Train-the-Trainer’ in-store programs
Director of U-Crew (Community Volunteer Group)
Executive Team Leader; Department Team Leader
Target Corporation, multiple locations, TX
October 1993 – February 2003
Opened Super Target store in July 2002; recruiting, hiring, training and supervising over 300 employees
Responsible for planning, training and execution of set-up and signing of all store merchandise and displays
Implemented safety procedures & policies as store Safety Captain
Education
Texas Tech University
Lubbock, TX