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Manager Store

Hillsborough, North Carolina, 27278, United States
October 24, 2016

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Kelly Lord Edwards

*** ********** *****, ************, ** 27278

919-***-**** –


Driving Change


Team Development

Attention to Detail

Planning & Organization

Communicating Vision


Store Manager

Barnes and Noble Booksellers, Burlington, NC

April 2007 – May 2014

Managed all day-to-day operations of a large retail bookseller and cafe, including workload planning, customer service, performance management, recruitment, sales, community outreach, event planning, security, training, corporate promotions and facilities management

Built and maintained a high quality team through recruiting, hiring, orientation and training of new employees while working with to grow and develop all levels of staff

Consistently met annual financial objectives while maintaining the best shrink standards in district and outperforming company goals

Led store grand opening

Assistant Store Manager

Barnes and Noble Booksellers, Durham, NC

September 2004 – April 2007

Completely responsible for complete store workload planning

Led HR responsibilities related to recruiting, interviewing, orientation, training, personal development plans and corrective actions.

Partnered with store manager to manage all day-to-day operations

Employee Relations & Development Manager

Market Street United Supermarkets, Ltd, Colleyville (and other locations), TX

July 2003 – September 2004

Opened Market Street Colleyville, recruiting, hiring and training over 450 employees; assisted in opening Market Street McKinney

Solely responsible for managing the employer-employee relationship from recruitment to termination of all employees

Safety Manager, responsible for maintaining compliance with OSHA standards, documenting and investigating all accidents, completion of worker’s compensation and liability claims, safety training

Partnered with department managers to coordinate and conduct all staff performance evaluations and resulting performance management actions

Responsible for identifying individual training needs and delivering specific and targeted training regiments

Developed and conducted all ‘Train-the-Trainer’ in-store programs

Director of U-Crew (Community Volunteer Group)

Executive Team Leader; Department Team Leader

Target Corporation, multiple locations, TX

October 1993 – February 2003

Opened Super Target store in July 2002; recruiting, hiring, training and supervising over 300 employees

Responsible for planning, training and execution of set-up and signing of all store merchandise and displays

Implemented safety procedures & policies as store Safety Captain


Texas Tech University

Lubbock, TX

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