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Journalism, sport, media, italian, customer service

Location:
London, Greater London, United Kingdom
Posted:
October 24, 2016

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Valerio Oddone * Parfrey Street, London W* *EN

Tel: 079********

Email: acw7rv@r.postjobfree.com

I am an accomplished sport journalist with 10 years of experience. I have excellent communication skills that effectively facilitate the organisation of sporting events, managing publicity and writing well research sports articles. I gained expertise in management skills though organising and running popular football seasons. My positive and confident approach has been central to networking and maintaining professional relationships. Skills:

Management: Leadership and team work; organisation and administration; workload prioritisation; event and project management; strategic planning and implementation; event marketing and public relations; resource management – time, human, financial; invoicing and payment transaction; research and analysis; critical thinking, decision making and problem solving; policies and procedures; legal requirements; health and safety; customer relations and quality service.

Communication: Verbal and written English, Italian and basic Spanish; documentation and forms; records and reports; newspaper and online articles; content and presentation; interviews and meeting; public speaking; information giving; interpersonal skills; negotiation and conflict resolution; delegation and supervision; coaching and training; networking and collaborating; IT skills

(Microsoft Office, databases, various software, Internet, Email). Personal: Hardworking and professional; strong work ethic; focused with attention to detail; meticulous and perfectionist; reliable and trustworthy; motivated and enthusiastic; confident with a can-do attitude; work well in a team and autonomously; keen to upskill. Professional Qualifications:

1st4sport Level 1 Award in Coaching Football (QCF) (3D) London Football Association 2014 Team Manager of Sport National Federation CONI 2012 and Sport Clubs (Italian National Olympic Committee) Masters in Sport Organization and Sport Events University of Parma 2010 Journalist Italian Accreditation n. 132***-****

MA Media and Communication University of Rome 2007 Career History:

Role Front Office (Supervisor) Aug 2014 – To date

Brook Green Hotel, London

Responsibilities:

Manage phone, e-mail, letter, fax or face-to-face bookings.

Complete check in and check out procedures with guests.

Allocate rooms; provide keys and information as requested.

Prepare bills and process payments transactions.

Reviewing room rates and strategies

Manage switchboard and distribute messages appropriately.

Assist guests with special requests such as booking theatre tickets or storing valuable items.

Respond to questions about service offered by the hotel and the surrounding area.

Handle customer complaints or problems.

Comply with health and safety regulations.

Provide superior quality customer service.

Key Achievements:

Expertise in administrative skills and efficient processing of hotel guests for smooth day to day operations.

Rapidly gained knowledge of the local amenities and provided guests with accurate information.

Expertise in invoicing and processing payment transactions.

Commended for providing excellent quality customer service Role Front Office (Reception) Aug 2014 – Aug 2015

Hammonds Properties Victor Hotel ltd, London

Role Press Officer/Events Officer Jun 2011 – Nov 2013 Youth and School Sector of FIGC, Lazio Region

Responsibilities:

Organise youth football events for the region.

Author press releases for promotion of the events.

Organise of press conferences.

Establish and maintain relationship with local media and customers.

Collaborate with coaches to manage the coaching courses (CONI-FIGC).

Comply with legal requirements.

Key Achievements:

Organised successful football seasons for youth of the Lazio region.

Expertise in managing public relations and promotion of sporting events.

Proficiency in coaching course management for CONI. Role Journalist Aug 2010 – Jun 2012

Calcio a 5 anteprima (Futsal Newspaper), Rome

Responsibilities:

Collaborate with editor to discuss assignments, deadlines and publishing schedules.

Perform extensive research for the writing project.

Conduct interviews with a range of people involved in the sporting event.

Participate / attend events such as games, tournaments and press conferences.

Write articles for publications for regional and national leagues and Woman Series A.

Ensure the quality of all content and work with designers to present the material effectively in the final print or online publication.

Key Achievements:

Established and utilised my strong network of contacts to ensure comprehensive coverage of sports events.

Completed the specialization course of Team Manager of sport national federation and sport clubs with Italian National Olympic Committee.

Commended for the quality of writing and design of articles. Previous Jobs

Airport Representative EF Education First, London Jun – Aug 2014 Sports Coach (Volunteer) All Sports London ltd, London Jan 2014 Press Officer Italian Rugby Federation (FIR), Rome Oct – Nov 2010 Oct 2009 – Feb 2010

Sports Journalist Il Corriere Laziale, Rome Mar 2006 – May 2009 School Assistant Istituto Salesiano Villa Sora, Frascati, Rome Oct 2007 – Sept 2008 Futsal/Football Coach ASD Villa Sora, Frascati, Rome Sept 2010 – Jun 2013 Sept 2004 – Jan 2009

Interests: Reading, computer, sports, cinema, travelling, tourism. References: Upon request.



Contact this candidate