Sheila Crosby

**** ****** ******* ** #**** Houston, TX 77084 * 281-***-**** * acw7qn@r.postjobfree.com

PROFESSIONAL SUMMARY

Accomplished Project Coordinator/Executive Assistant with more than 15 years experience in financial analysis and tracking, coordinating, communication and reporting, organizing and controlling project activities, as an independent contractor under minimal supervision for very large prestige organizations. Well versed in Waterfall and Agile Methodologies, as well as SAP, MS Project, SharePoint and Visio. Demonstrated ability to work well with large and diverse groups of people, Adept at handling large amounts of information while paying attention to details to synthesize and present conclusions. Successfully interact with Steering Committees, Program Managers, and Team Leads, easily becoming the key liaison for all projects.

CORE COMPETENCIES

Project Management Organization

Process Improvement

Budget & Expense Control

Reporting & Documentation

HR Recruiting/Onboarding

Team Management

Communication

Training

Quality Assurance

Meeting Coordination

Resource Allocation

Financial Analysis & Trend Identification

SOFTWARE TOOLS: MS Office Suite, MS Project, SharePoint, SharePoint Designer, Visio, OneNote, Outlook, LiveLink, SAP, IQ Navigator, P.M.I.S, Innate, Adobe/Acrobat

PROFESSIONAL EXPERIENCE

Advanced Tax Professionals – Office Assistant/Manager (Part-time, Remote)

Aug 2015 –Present

Supports company operations by maintaining office systems and supervising staff. Managing the office functionality, flow and organization.

Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

Provides support to Department Director and CEO during hiring processes, including logging and organizing applications and setting appointments.

Provides support to the Administrative Analyst in the preparation of quarterly billing reports and invoices required paperwork.

Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Manages filing systems and performs record-keeping duties for check requests and timesheets

Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

Monitors and maintains inventory of office supplies and tracks expenses.

Responsible for office vendor contracts, including copier, phone system and postage machines.

Answers telephone, responds to requests for information and resources, makes referrals to outside resources, provides customer service to office guests.

StatOil – IT PMO Project Management Support/Financial BA

Jan 2015 – July 2015 (Contract)

IT PMO Project Support worked with several cross-functional teams for US Onshore Supply Change Management program. Performed financial analysis for the program, which ran on a budget of $5.4M.

Extracted financial information from SAP into MS Excel; gathered, analyzed, summarized and created reports via pivot tables, PowerPoint presentations, regarding financial plans and operating forecasts for the three projects under the program. Effectively coordinated and communicated with all levels of management by meeting weekly with the teams to review financials.

Performed ad-hoc analysis to explain variances versus budget, prior forecast and prior months. Developed financial reports for forecasting, trending and results analysis and met with VP of Finance on monthly basis to discuss.

Implemented tracking process for team leads where none existed previously that has allowed them to track the financials more accurately and allot resources effectively. Reviewed dashboards and metrics to perform Quality Management activities.

Ensured that projects conform to SCRUM methodology and required standards. Executed the evaluation process of the end of each Stage gate to make sure tasks and milestones have been completed.

Updated and manage project risks and mitigation in PIMS. Applied Best Practices and Lessons Learned from previous projects.

Served as the primary focal point for receiving and handling documentation. Maintaining overall Program SharePoint site and granting permission access to users at different levels.

CenterPoint Energy – IT PMO Business Analyst

March 2014 – June 2014 (Contract)

IT PMO Business Analyst supporting four Project Managers working on 5 different projects, including 10 mini-projects within CenterPoint Energy.

Communicated with all project team members, customers, and IT management throughout the life-cycle of the project, through effective use of project status reports, team meeting notes, project Gantt charts, risk registers, issue logs, cost data, etc.

Ensured business requirements, functional specifications and detailed design specifications were documented.

Prepared and maintained project schedules and monitored progress to achieve on-time or earlier deliveries.

Supported the deployment go-live and post go-live activities including reviewing master data issues and working with the business to resolve them.

Documented and resolved any change orders or other requests through SharePoint.

Managed the maintenance process of updating and uploading issues logs.

Attended all project level meetings and took minutes, actions items and published them to SharePoint Server and attendees.

Hess – IT PMO/SharePoint Administrator

Aug 2013 – Feb 2014 (Contract)

Reported directly to the PMO Manager while working on ProjectONE. Responsible for the support, administration, EPCM and coordination of Project ONE to over 500 employees & contractors (local and global).

Accountable for maintaining the online On/Off-Boarding system, via SharePoint, ensuring timely completions of all required tasks. Identified what areas in the onboarding process needed immediate repair by interacting frequently with department team leads.

Created a streamlined On/Off Boarding process that was efficient and offered a positive candidate experience through the use of SharePoint.

Set up training schedules for contractor onboarding and trained new hires and team lead on processes and procedures. Responsible for version control, as required.

Maintained database resources information in SharePoint. Submitted Eforms and Help Desk tickets to get issues resolved. Handled all access requests and maintained appropriate permissions for the SharePoint site.

Responsible for documentation (Enterprise Change Management) and status updates within the online On-Boarding system.

Developed and updated project presentations using MS Excel Pivot Tables, MS PowerPoint and MS Visio.

Managed report project status, tracking the project budgets and managing project documentation including accuracy and timely preparations.

Ensured project related documentation and data was preserved; Provided ideas, insights and recommendations to help streamline project administration processes.

BP – IT Project Coordinator/Analyst

Aug 2012-May 2013(Contract)

Reported to the Director of Program Integration-Planning, Performance and Engagement, under limited direction and own initiative, supporting the Competence Management (CM) Integrated Project Team (IPT) members co-located in Houston and London.

Worked closely with the Project Manager to transition and manage plans, and other key metrics to support global reporting for the program.

Helped with developing and implementing Release 1 and 2 of new CM SharePoint site and created training material for CM IPT team.

Served as the team’s focal point for all project documentation maintenance in SharePoint.

Provided project cadence timelines, budgets, risks, status, and schedule updates to senior executives.

Negotiated with vendors on contracts, schedule travel and set up Team Workshops for Houston and London location.

The Church Without Walls – Executive Assistant to Director of Operations

Feb 2011 to June 2012 (Contract)

Recruited, hiring practices, benefits and compensation. Maintained on/off-boarding documents of staff.

Provided administrative support to upper management via drafting all official company correspondence, typing, filing and performing data entry.

Planned and Implemented procedures and systems to maximize operating efficiency.

Budgeted Planning for new projects and following through to project end. Tracked all operating expense and made sure invoices were paid on time.

Prepared creative presentations via PowerPoint and Visio for internal and external customers.

Coordinated and maintained contracts and agreements. Negotiation pricing with internal and external vendors.

Stewart Title - Stewart Professional Solutions – IT Portfolio Administrator

March 2008-Jan 2009

Assisted the PMO manager set up new procedures for the PMO Office, managing the ongoing maintenance of a project plan, creating dashboards, scorecards, status reports, uploaded issues logs to a document repository, and assisted with creating change and problem management methodologies for projects.

Implemented the SPS/ITS Portfolio Management Office consisting of 75 employees, reducing project submission and turnaround time by 60%.

Provided financial tracking, reconciliation, and reporting of the project portfolio to SPS, STG, and SISCO through MS Excel and Project Web Access.

Administered and updated project portfolio, time entry, and portfolio status and reports through MS Project and ACM.

Co-chaired and facilitated with PMO Manager in assisting IT Directors on annual IT project budget.

EDUCATION

Texas Southern University, Houston, Texas B.B.A. in Management – May 2010 GPA: 3.23/4.00

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