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Customer Service Manager

Location:
Doha, Doha, Qatar
Salary:
QAR 20000
Posted:
October 24, 2016

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Resume:

CURRICULUM VITAE

Sunilraj Rajan Sunilraj Rajan

A00 -1, Manikandan C.H.S, AL WAKRA

Near Ayyappa Temple, Navre Park, QATAR

Ambernath- (W), Mumbai – 421 505 CELL NO.00-974-******** Email :acw7qf@r.postjobfree.com

Objective:

To obtain a challenging position in logistics management where my knowledge, experience and skills will be contributed towards the development of the organization.

Now looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression.

Summary :

Experienced in all logistics functions including production planning, inventory management, customer service, forecasting, transportation and distribution

Thorough knowledge in preparation of project cargo list and shipping cost estimation

Established business relationship with major shipping lines for heavy cargo and top international freight forwarders

Education Qualification

Bachelor’s Degree in Commerce from Mumbai University

PG Diploma in Export - Import Management course from Indian Merchant Chamber – Mumbai.

Certification Course International Level of Management-Mumbai

Work Experience

Currently working with JSL GLOBAL, Aff of Jassim Customs Clearance & Freight Co, QATAR as Asst.Manager International Freight Forwarding from Jan 2014.

Responsibilities

International Freight Forwarding; Sea and Air, Cross Trades & Transshipments - LCL/FCL, FTL/LTL,

Land Transportation (Inter & Intra Gulf)

Container Sale & Purchase

Project Cargoes, Brealk Bulk, Bulk & RORO Movement Handling.

Monitoring Customs Clearance and Documentation

Attending RFQ of Project & Containerized shipment Sea, Air & Land Export & Import

Managing Team for timely clearance for Import and Export Shipments.

Developing New Network Agents for future growth and development of organisation.

Work Experience

Worked with Express Global Logistics Pvt.Ltd. as Asst.Manager International Freight Forwarding & Project Pricing Jan 2011 to Dec 2013.

Responsibilities

Specialized in Handling ODC and project shipments

Managing Overseas Consolidation Shipments to and Fro.

Handling 3’PL and 4’PL Shipments.

Co-ordinating with the operational staff for timely stuffing and movement of dock

stuffed containers.

Effective pricing control through competitive freight bargaining with various Sea & Air

Liners.

Co-ordinating with shipping lines & Air Lines

Work Experience

Worked With Batliboi Ltd. as Manager Operations in Impex Division from 2003 – 31.12.2010

Responsibilities

Warehousing Operations

Co-Ordinating for Import/Export Documentation

Arranging Transportation for Cargo and Containers

Meeting Shipping Liners & International Freight Forwarders for negotiation of Sea Freight .

Coordinating with Port for Stuffing/Loading of Containers/Container Costing Etc.

Specialised in handling ODC, Bulk and Project Shipments

Work Experience with M/s S.K. ARORA & SONS

Worked with M/s S.K. ARORA & SONS as SR. Documentation and Customer- Support Executive for Air & Sea from 2002 – 2003.

Responsibilities for Air & Sea

Preparation of Pre- Shipment Export Documents, Shipping Bills, Annexure

Co-ordination with Transporters, Operations (Dock & Customs) Forwarding Documents

Preparation of Post Shipment Export Documents Bills of lading, Airway Bills, Certificate of Origin, G.S.P and other related documents as per LC requirements.

Co-ordination with Shipping lines and NVOCC Agents

- Quoting rates to clients local/overseas

- Coordinating with Dubai (Hub) Ports for stuffing cargo for Different Destinations.

- Sales Lead To Overseas Agents

- Container Cost, Supervision, Documentation, Stowage Etc.

- Handling the local market for import and export cargoes

Work Experience with M/s Teekay forwarders

Worked with M/s. Teekay forwarders as SR. Documentation Executive from 2001 - 2002

Responsibilities

Preparation of Pre- Shipment Export Documents, Shipping Bills, Annexure

Co-ordination with Transporters, Operations ( Dock & Customs ) Forwarding Documents

Preparation of Post Shipment Export Documents Bill of lading, Certificate of Origin, G.S.P and other related documents as per LC requirements.

Co-ordination with Shipping lines and NVOCC Agents

Work Experience with M/s WAGHJI LAXMIDAS & CO

Worked with M/s. WAGHJI LAXMIDAS & CO. as Accounts Trainee from 2000 – 2001

Responsibilities

Preparation of Vouchers, Bank Reconciliation,

Preparation of Sales register, Purchase register,

Handling Cash Book & Pass Book

Personal Details

Date of Birth : 12th March 1979

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : English, Hindi, Marathi, and Malayalam

Hobbies : Playing, Listening Music



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