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Customer Service Administrative Assistant

Location:
South Haven, Kansas, 67140, United States
Posted:
October 24, 2016

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Resume:

LINDA ELLIOTT

*** *. ********* 620-***-****

South Haven, KS 67140 acw7nu@r.postjobfree.com

ADMINISTRATIVE / OFFICE SUPPORT

Highly qualified Administrative Assistant with 17+ years of experience working in fast-paced, busy office environments. Dedicated, resourceful and reliable individual who works well independently as well as cooperatively in a team atmosphere. Exceptional communication, organizational, and interpersonal skills with strengths in:

Administrative / Office Support – Experience in reception, answering phones, file maintenance, written correspondence, event planning, processing contracts, bookkeeping, recordkeeping, inventory control, and tracking. Excellent supplier relations.

Customer Service – Portray a professional image and properly handle confidential information. Answer and follow-up on customer inquiries. Promote excellent customer service and satisfaction. Extensive contact with the public.

Technology – Skilled in operating computers, office equipment, and multi-line phones. Excellent phone manner. Proficient with Word, Excel, PowerPoint, Outlook, internet, and database operations.

Terminology – Business, medical, and banking terminology.

Interpersonal – Efficient, self-motivated, detail-oriented, accurate, and reliable. Work extremely well in a fast-paced environments. Strong multitasker with excellent customer service skills. Work with a high level of integrity.

Professional Experience

Seven Clans Newkirk, OK

Cashier 5/2015 to Present

As a member of the administrative team, utilize excellent cashiering, money handling, recordkeeping, bookkeeping, and customer service skills to promote efficient operations for this high-pressure, fast-paced community business. Operate money counting, computer, and credit card machines to expedite accurate money handling. Process and distribute management reports.

Maintain highest level of customer service strategies to serve the general public.

Wellington Healthmart Pharmacy Wellington, KS

Pharmacy Technician 2010 to 2015

Processed and filled prescriptions and refills for customers in an accurate and timely manner. Operated computer and cash register, handled customer confidential information, maintained inventory, processed records, filed insurance, and promoted excellent customer service.

Achieved Kansas Board of Pharmacy Technician Certification.

Accurately filled customer prescriptions in an accurate and timely manner.

Implemented the highest level of customer service that resulted in strong repeat customer base.

Maintained product inventory to ensure adherence to state and DEA regulations.

Handled concerned customers, confidentially ensuring needs were addressed professionally.

LINDA ELLIOTT – Page 2 of 2

229 S. Frederick 620-***-****

South Haven, KS 67140 acw7nu@r.postjobfree.com

Tect Aerostructures Wellington, KS

Administrative Assistant / Marketing Support 2001 to 2002 & 2006 to 2009

Implemented initiatives to ensure the smooth functioning of a busy reception area including greeting customers, answering telephones, maintaining files, operating computers, writing correspondence, tracking parts, and reviewing contracts. Provided contract review support to assistant manager.

Collaborated effectively with suppliers to coordinate raw materials for production.

Utilized exceptional communication skills to handle complex situations professionally to ensure positive outcomes.

Utilized Excel spreadsheets to track parts and meet schedules.

Bank of Commerce Wellington, KS

Teller / Bookkeeper 2002 to 2006

Served in a dual role to ensure the efficient banking operations including assisting customers with bank transactions, answering telephones, maintaining files, processing records, handling cash drawer, and operating computer and office machines to process transactions.

Utilized exceptional communication skills to handle complex situations professionally to ensure positive outcomes with customers.

First National Bank Wellington, KS

Administrative Assistant 1999 to 2001

Fully accountable for professional representation as first point of contact for this banking organization, implementing initiatives to ensure the smooth functioning of the reception area and busy office. Provided a broad range of executive support to the vice president of loans. Processed loans, operated computer, answered phones, maintained files, assisted customers with applications, and processed and maintained customers’ confidential information.

Collaborated effectively with suppliers to coordinate raw materials for production.

Utilized exceptional communication skills to handle complex situations professionally to ensure positive outcomes.

Utilized Excel spreadsheets to track parts and meet schedules.

Volunteer Work

Council Member, City of South Haven, South Haven, KS – Plan budgets, process accounts payable, and plan community events.

Education

Del City High School Del City, OK

Alpha Diploma



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