Cynthia Wong-Stepper
acw7jd@r.postjobfree.com, * Kerry Court, Old Bridge, NJ 08857
Objective:
Apply my proven drive, ability to execute, and relentless work ethic to succeed in a full-time operations position
Experience:
Dukat LLC, Edison, N.J. July 2013 – Present
Executive Administrative Assistant/Office Manager
- Responsible for day to day operations of corporate office
- Direct supervision, coordinate and assign daily duties of customer
service representatives, warehouse, and offsite teams
- Manage company calendar
- Coordinate, attend, and execute the goals of management meetings
- Direct liaison for C-level executives with employees, vendors, and
customers
- Approve all contracts, bills and ensure that budgets are maintained
- Advertise, interview, hire and terminate for company job positions
- Develop training materials and train associates on company procedures
- Approve employee and payroll hours
- Maintain company personnel files
- Oversee daily customer service and warehouse operations
- Project, order and keep inventory of all self fulfillment inventory
- Ensure fulfillment of all orders received from marketplaces as well as on all
company store sites
- Provide final level of escalations to meet customer’s needs
- Complete knowledge of company computer system, vendor systems, as
well as marketplace systems
- Quote bulk pricing and availability to meet customer’s needs
- Point of contact for all teams after hours for when emergencies occurred
- Prepare and hand in all C-level executives expense reports
- Coordinated all C-level executives travel arrangements
- Managed all office supplies and replenish as needed
CK Trading Corp, New York, N.Y. May 2005 – July 2013
Executive Administrative Assistant
- Responsible for maintaining office files, correspondences, price quotes,
contracts, and contact list
- Handled all correspondence for executive management via email, fax, and
letters
- Primary contact liaison between clients, vendors, and executive
management
- Respond to inquiries from prospective clients, contracted clients, vendors
and employees
- Coordinate sales and workforce weekly schedules
- Maintain up to date inventory reports
- Prepare monthly financial reports
- Attend meetings and assist executing objectives from such meetings
- Prioritize and maintain executive management calendars
- Arrange and coordinate travel arrangements for executive management
- Approve inventory purchase orders
- Prepare and conduct weekly sales meetings
Metrocleaning Corp, Valley Stream, NY June, 2003 – May, 2005
Account Manager
- Calculated cost per square footage and job needs for clients
- Handled inquiries from customers for all aspects of a specific job
- Arranged appointments for estimates of a job
- Performed human resource duties such as interviewing and hiring of new
employees
- Processed payroll for all employees
- Monitor and supervise all aspects of inventory control
Organizations and Activities:
Carl Sandburg Middle School and Walter M. Schirra Elementary School, Old Bridge,NJ July, 2013 – July, 2011
PTA President
- Coordinate all activities for the school year with administration and staff
- Oversee, coordinate, and direct various committees
- Maintain yearly activities budget
- Responsible for all fundraising activities
- Coordinate all school trips and parties to ensure that they follow all by-
laws and guidelines as stated by New Jersey laws
- Acted as direct liaison between school administrators and teachers with
general membership of over 200 participants
- Prepare, coordinate, and hold monthly membership meetings
- Acting office manager for local PTA branch
- Interview potential candidates for open positions within the school
EDUCATION:
Brookdale Community College, Lincroft, NJ
Bachelor of Science Degree December, 2008
Major: Communications GPA: 4.0
New Jersey State Real Estate License
SKILLS:
- Strong oral and written communication skills
- Efficient and organized
- Capable leader and team player
- PC Proficient, MS Word, MS Office, MS PowerPoint, Excel
References: Available upon request