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Customer Service Microsoft Office

Hanover, Pennsylvania, 17331, United States
October 24, 2016

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*** ***** ******, *************, ** **344 Cell 717-***-****

Professional Summary

Highly experienced professional with a teaching degree that will combine skills gained in the business

sector with a vast array of experience.


Completed course in computer programming Excellent written/verbal communication skills

Completed course in Microsoft Office Excellent organization and multi-tasking skills

MRP/ERP Training Proficient in Microsoft and AS400

Work History

Production Planning Manager 02/1994 to 08/2016

Crown Cork & Seal – Hanover, PA

Planned and scheduled production for a food can manufacturing plant

Procured material to meet customer needs for various products

Developed an inventory plan and controlled inventory levels

Managed customer service department

Managed shipping and receiving department

Production Scheduler 08/1988 to 02/1994

Crown Cork & Seal – Winchester, VA

Scheduled production for food can lines, coil shear, coaters and aluminum end presses

Managed inventory for the facility

Sales / Estimator 04/1986 to 06/1988

Carpet World – Martinsburg, WV

Sold floor coverings in the retail store

Measured jobs on site and calculated costs

Prepared installation team by providing job specific information

Music / English Teacher 08/1985 to 02/1986

Boonesboro High School – Boonesboro, MD

Taught Chorus, Guitar, Drama and English classes at the High School level

Education Bachelor of Arts: Music Education K-12 1984

Fairmont State University - Fairmont, WV

Graduated Magna Cum Laude

Community Activities

Plays guitar annually in orchestra of local High School musical

Coached youth baseball and basketball teams

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