Annette Van Moorsel
**** ***** ****** **** *, Westminster, CO 80031 720-***-**** acw7g2@r.postjobfree.com
Client Care Specialist
Performance Summary
Using my customer service and health care representative skills, with extensive experience in dental office coordination, I am able to achieve an end goal of patient satisfaction. I hold experience in scheduling, obtaining and filing insurance, billing, medical terminology. My code of conduct always includes above average customer service.
Core Professional Skills
Windows PowerPoint MS Word
Excel Outlook Meditech
Financial arrangements IM communications Scheduling
Insurance billing Organizational skills
Multitasking Medical and dental terminology
Accomplishments:
Communicated with a large demographic patient population providing accurate information while keeping customers and families at a high comfort level with their health care experience.
Excellent claim reimbursement due to accurate filing.
Worked as a government employee and understand the importance of accuracy and timeliness.
Developed an effective collections system with only 1% necessitating outside collections.
Created a usable filing system to track every insurance claim, while decreasing reimbursement time.
Presented patient treatment plans with complete patient understanding.
Used my adaptive skills for an ever changing work environment.
Work History:
Customer Care Specialist II, Dish Network, Thornton, CO 80241: 2015-2016
Family Care Giver, Arvada, CO 800**-****-****
Mail Ballot Judge, Jefferson County Elections Office, Golden, CO: 2012-2014
Volunteer, Jefferson County Human Services, Golden, CO: 2011-2012
Ace Liquor Store, Golden, CO: 2009-2011
Receptionist, Dr. Jack Allen, Lakewood, CO 80228: 2002-2008
Admissions Representative, Exempla Lutheran Medical Center, Wheat ridge, CO 80033: 1991-2000
Education: Regis University course of study Health Care Administration, Denver, CO 2018