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Active Directory Security

Location:
Woodbridge, Virginia, 22191, United States
Salary:
75 k
Posted:
October 24, 2016

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IT SUPPORT TECHNICIAN

* ***** ** ********* **********

EDUCATION / CERTIFICATIONS

Westwood College-Ballston VAB, Arlington, VA December 2013

Associates of Science in Information and Network Technology

Bachelor of Science in Information and Network Technology July 2015

Dean’s List March 2012,March 2013, Honor’s List August 2012

Security Clearance: (Active/Eligible) (Public Trust MBI)

U.S. Marine Corp - Veteran

Security +

Network +

CCNA Security (Cisco Network Associate Security)

CCNA Certified (Cisco Certified Associate Routing and Switching)

CCENT Certified (Cisco Certified Entry Network Technician)

MCSA (Microsoft Certified Solutions Associate)

Cloud+ (Pending)

TECHNOLOGY PROFICIENCIES

OPERATING SYSTEM - Windows 7, Windows XP, Window Server 8, Linux, MS Server 2008, MS Server 2012 R2, MS SQL Server, and MS IIS

NETWORK TECHNOLOGY - TCP/IP, Trouble Shooting, WAN/LAN, IP Configuration, VLAN Configuration, Technical Troubleshooting, ACL Configuring, Spanning Tree Protocol, OSPF, EIGRP, BGP, RIP

HARDWARE/SOFTWARE – SCCM, Bigfix, Acas/Nessus, Retina, Card Installation, Software Installations, Systems Set-Ups, Desktop Hardware Network Essentials, Network Essentials, Database Management, Linux Operating System, Data backups, Windows Server 2008 R2 SP1, Windows 7

PROFICIENCIES – Windows Deployment Service(WDS), Testing of local area network (LAN), wide area network (WAN), hubs, (Cisco)routers, switches and related networking equipment, Identifies, locates, and resolves network failure and evaluation, user and security group active directory administration, configuring routing protocols (EIGRP and OSPF), data backups and disaster recovery ability

PROFESSIONAL EXPERIENCE

(Agilex Technologies) Accenture Federal Services, Chantilly, VA 08/2015- Present

Sr. Security Analyst, Team Lead

Security Sr. Analyst for the U.S. Veterans Affairs (VA) working with Government Security Officers to secure world-wide and enterprise-wide information systems.

Created SCCM reports and pivot charts using Excel.

Revised spreadsheets to find out of dated software.

Created queries using SQL Server.

Organize, coordinate, and document weekly and monthly team meetings.

Prepared status reports and technical documentation to include experience developing standard operating procedures (SOPs)

Verify software vulnerabilities using NEWT (Nessus/ACAS )

Generated web server reports using Security Content Automation Protocol SCAP scans

Identified IT assets and sensitive data across disparate environment using Retina Security Scanner.

Analyze vulnerability assessment data to identify technical risks to the organization

Knowledge of current vulnerability security trends and be able to clearly communicate them to the client

Respond to issues assigned to the security team through a ticketing system

Support LANs, WANs, network segments, Internet, and intranet systems.

Assign routing protocols and routing table configuration.

Ensured that all security systems are current with any software or hardware changes in the company.

Respond to work trouble tickets using Remedy Ticketing system.

Install Windows Server 2008 R2 and Windows Server 2012 R2 on IBM x3650 servers.

Troubleshoot problems reported by users.

Modify user accounts using Active directory for Account Expiration Date, Account Password, Smartcard Logon required...Etc.

Perform daily check on backups for Windows and Linux Servers.

Use monitoring tools such SeaLion for diagnosing issues with Linux servers, as well Anturis monitoring tools for Windows systems.

Recommend change of hardware in case of issues with company desktops or laptops.

Performed basic configuration on Cisco Catalyst 2960 Series Switch.

Continuous Readiness in Information Security program (CRISP)

Work to ensure the over-arching Security and compliance with the Federal Information Security Management Act of 2002 (FISMA) are met. FISMA is used to measure information technology (IT) expenditures against budgets, and ultimately used to factor future IT budgets.

Provide on- and off-site support to highly visible VA Facilities by leading pre-Office of The Inspector General (OIG) audit and Authorization-to-Operate efforts to ensure all facilities (i.e., systems, personnel, processes and procedures) meet or exceed VA security and operation standards.

Provide compliance measures with the National Institute of Standards and Technology (NIST) Special Publication 800-53. Revision 4. Security and Privacy Controls for Federal Information Systems and Organizations.

Direct and perform Information Assurance (IA) efforts.

Create, analyze, remediate, coordinate and validate Plan of Action and Milestones (POA&M's), Security Assessment & Authorizations (SA&As), and Identity and Access Management controls.

Evaluate security plans and make recommendations.

Attend meetings and perform other Lead functions in Team Lead’s absence.

TekSystems Inc., Washington, DC/ Crystal City, VA 01/2015- 07/2015

Deployment Technician

Serves as lead on all security tasks on the contract.

Worked independently making steady progress toward established due dates.

Ability to work in fast pace environment to assist customers.

Provided excellent communication skills .

Interfaced with clients locally to provide application support, guidance, and troubleshooting.

Provided support for over 300 users in Environmental Protection Agency (EPA).

Created Comma-separated values (CSV) files for new laptops and desktops.

Assisted System Administrators in creating accounts for new employees.

Verified user accounts using Active Directory services.

Coordinated and juggled multiple security tasks and meet tough deadlines.

BAI, INC., Quantico, VA

System Administrator-Mid 05/2014- 01/2015

Develop configuration and performance standards for Windows 2003 / 2008 / 2012 Server environments.

Managed deployment and compliance of HBSS on over 13,000 workstations and servers.

Tested installations on virtual machines using InstallShield.

Created group computers for both workstations and servers into sites.

Managed and backup Windows virtual desktops using VMWare Horizon Flex.

Downloaded updated STIG’s from DISSA website.

Engineered Windows 7 and Server 2008 Operating System baselines by utilizing Windows Deployment Services.

Utilized IBM Bigfix and SCCM 2012 to deploy Microsoft and vendor specific application security patches.

Experience with common commands used in Linux environment.

Created scripts in Linux environment.

Install operating systems on IBM servers.

Adding and removing user accounts on Linux operating system.

Create, modify, and disable user accounts using Active Directory Services.

Created computer names in Active directory as well as distributed software to them through RADIA.

Managed deployments of applications and updates on devices using SCCM- System Center Configuration Manager.

Install applications such as Adobe Shockwave and Citrix Receiver using Remote Desktop Services.

Created reports Used SCAP (Security Content Automation Protocol) to monitor systems and security policy compliance.

Created virtual machines with 32 and 64-bit Windows and Linux operating systems using VMWare Player.

Running and disabling programs with Windows PowerShell.

Install service packs or hotfixes using Windows PowerShell cmdlets.

Experience with VMWare to test and develop applications and/or operating systems.

Experience using Retina to determine specific ranges of IPs on a network.

Install Security Content Automation Protocol to scan vulnerability management and policy compliance with mandated security configurations.

Configuration and installation of all computer workstations and peripherals at both facilities – including desktop and laptop systems configuration

Planned build upgrade and maintain Windows domain controllers/member server

Install, configure and provision new server storage and related infrastructure

Provided Tier 3 escalation for service desk issues and set up leverage as well as maintaining WSUS for patching.

Support End users trouble tickets through Remedy ticketing system.

Maintain upgraded and support Application Servers: Print Servers and Bigfix.

and installation of all computer workstations and peripherals at both facilities – including desktop and laptop systems

TekSystems, Crystal City, Va 01/2014 - 04-2014

Migration Scheduler/Technician (Temporary Contract Position)

Scheduled users for changes/upgrades to new operating system

Performed network administration functions, set up network user accounts/permissions, reset passwords, and administered group policies and Active Directory

Create group computers for workstations and printers.

Follows-up with customer to ensure total solution for their technical issues

Provides Tier-I and Tier-II help desk support for internal and external customers

Knowledge of Help Desk ticketing software (Remedy), incident management and resolution

Confirms customer drop off/pick up of desk migration

I_SW, Arlington, VA 08/2011-01/2013

Desktop Support Technician

Ability to anticipate, effectively diagnose, isolate, and expediently resolve complex problems

Performed troubleshooting and problem solving of server, desktops, and laptops

Designed, installed, configured and managed storage systems

Customer follow-up to ensure total solution for their technical issues

Cisco IOS configuration for routers, switches, and firewalls

Applied troubleshooting skills with routers and switches

Applied software applications using Remote Desktop Services and Windows Remote Desktop Connection

Provided Tier 1 support for all help desk calls and emails

Assisted the Sr. System Administrator escalated inquiries or staff help desk calls

Understanding of Linux OS, hardware creating, changing, and deleting user accounts

Create group computers for workstations and printers.

Created and updated both local and network user accounts

Deployed suitable backup, recovery and disaster recovery solutions

Troubleshoot user account access issues

Maintained and managed Windows 2008 Active Directory across 2 domains

VPN access administration, monitoring and troubleshooting

Knowledge of Windows 2003/2008/2012 Server and Active Directory

United States Marine Corp., Washington DC 05/2004-12/2010

System Administrator/ IT Support

Managed subordinate admin. personnel with oversight for support 500 + military staff

Created reports using configuration manager (SCCM)

Applied software applications using Remote Desktop Services and Windows Remote Desktop Connection.

Managed Group Policy to manage user and computer objects.

Created reports Used SCAP (Security Content Automation Protocol) to monitor systems and security policy compliance.

Managed network vulnerability using Retina tools.

Managed and backup Windows virtual desktops using VMWare Horizon Flex.

Provided internal and external Tier-I through Tier-3 help desk support

Prepared and designed, installed, configured and managed storage systems across multiple vendor solutions

Assisted with escalated inquiries or staff help desk calls, meet requirements and deadlines

Designed, configured, and tested computer hardware, networking and OS software

Created, changed, and deleted user accounts and performed security monitoring to identify intrusions

Create group computers for workstations and printers.

Completed systems troubleshooting and incident management

Executed personnel and general information on duties utilizing manual and automated information systems to prepare documents

Provided and managed system documentation for related network systems

Support End users trouble tickets through Remedy ticketing system.



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