OBJECTIVE
Obtain a position that requires strong communication, problem solving, and project management skills. Excellent multi-tasking and organizational aptitudes with proven ability to work well independently, as well as with others. Quick learner who takes initiative and produces results.
WORK EXPERIENCE
Office Administrator, C&W Services, Boston Properties, Boston, MA 5/2016 - 10/2016
Inventoried on-site products/chemicals, updated SDS (Safety Data Sheet) online system, printed data sheets and created binders
Assisted with the sorting and coding of invoices for required approval and with maintaining various invoice tracking reports
Headed up and assisted in the coordination of various promotional events
Created and closed work orders in ANGUS
Organized Welcome Packages, desk drops and breakfast for new tenant(s) move in
Printed, labeled and presented Security Night Building Pictures to assist in Energy Saving Program
Coordinated with Engineering, Maintenance and Janitorial departments to ensure certain tenant concerns and work orders were addressed immediately
Received, sorted and distributed incoming mail and deliveries
Researched materials and created presentations for various projects using Power Pointe and Excel
Updated agenda(s) for various meetings
Coordinated meetings by calendaring invitations using Outlook, ordering food and preparing meeting space(s)
Direct contact with tenants, vendors and contractors
Performed various office duties to include the distribution of various outreach letters, tenant and team notifications, general memos, answering phones and ordering office supplies, general filing and re-organizing office
AP/AR/Administrative Assistant, Advanced Property Management, Boston, MA 6/2015 - 3/2016
Perform various duties in the absence of the Property Manager/Assistant Property Manager
Received and sorted incoming mail
Coded and prepared incoming invoices for supervisor approval
Processed invoices and created payables batches in YARDI
Received and sorted incoming rental payments
Processed rental payments and created receivables batches in YARDI
Processed credit card payments
Vendor and Tenant account reconciliation
Managed Tenant and Vendor files
Submitted various daily reports used to in weekly managerial corporate meetings
Assisted with the reconciliation various inspection issues
Entered work orders in YARDI and conducted follow up with residents to ensure work completion and quality
Direct contact with tenants, vendors and various housing entities
Performed various office duties to include the distribution of various vendor letters, tenant letters, general memos, answering phones, general filing and re-organizing office
Certified Occupancy Specialist, Beacon Communities, Boston, MA 4/2014 -12/2014
Perform various duties in the absence of the Property Manager/Assistant Property Manager
Conducted resident interims/annual re-certifications in YARDI
Conducted applicant interviews and process required paperwork, including third party verifications
Conducted unit viewings and assisted with resolving minor maintenance issues
Maintained site waitlist in Word Excel Spreadsheet
Entered work orders in YARDI and conducted follow up with residents to ensure work completion and quality
Resolved disputes between residents
Updated Compliance Department and various Housing Authorities with required and requested information
Assisted with the Lease up of 100 units and with the organization and execution of various Community activities
Managed Tenant and Tax Credit files
Performed various office duties to include the distribution of various outreach letters, tenant letters, general memos, answering phones and ordering office supplies, general filing and re-organizing office
Administrative Assistant, Diamond Staffing, Brockton, MA 9/2013–10/2013, 12/2013 - 4/2014
Performed duties in the absence of the Assistant Property Manager
Conducted resident interims/annual re-certifications in YARDI
Conducted applicant interviews and process required paperwork, including third party verifications
Maintained site waitlist in YARDI
Maintained maintenance schedule and enter work orders in YARDI
Collected rents and deliver late rent notices
Resolved dispute between residents and address lease violation issues
Performed various office duties to include the distribution of various tenant letters, general memos, answering phones and ordering office supplies, created letter templates, general filing and re-organizing office
Client Liaison, Cerebral Palsy of MA, Quincy, MA 6/2012 - Present
Schedule and assist elderly client to and from medical and multiple other appointments as needed
Budget monthly income and allocate for various living and household expenses
Assist with groceries, laundry, cleaning and all other duties as it pertains to clients household
Receptionist, DTZ – UGL Company, Boston, MA 4/2013 - 5/2013
Performed receptionist duties: answered phones and responded to callers questions professionally and directed callers
Sorted and distributed incoming mails as well as prepared outgoing and interoffice mail
Managed conference room schedule and maintained neat, orderly reception/waiting area
EDUCATION
Lincoln-Sudbury Regional High School, 390 Lincoln Road, Sudbury, MA 01776
Roxbury Community College, 1234 Columbus Avenue, Roxbury, MA 02120
Massasoit Community College, One Massasoit Blvd., Brockton, MA 02302