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Customer Service Sales

Blyth, Northumberland, United Kingdom
October 25, 2016

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Jacqueline Nelson

** ****** ***** ******


NE24 5PB




I prefer to work in a busy, fast pace environment as I like to keep myself busy. I consider myself to be a punctual, reliable, trustworthy individual with an eye for detail and the ability to multi task. Able to communicate clearly with people at all levels, follow and complete tasks to deadlines, whilst working independently and using my own initiative. I’m very eager to work and able to work any given hours on any given day for any situation.

I’ve got previous customer service experience, one of my previous jobs was working in food retail for Heron Frozen Foods and I worked there for 9 years, so I’m very comfortable and confident with face to face customer interaction.

Employment History

Heron Foods, Blyth 2005 - 2014

Shop Assistant

In this role I developed my customer service skills through dealing with complaints and problems to organising sales including promotions, BOGOF and meal deals. Punctual, excellent time keeping and attendance reflect my work ethic, performing age checks for the sale of alcohol, adhering to company policies and ensuring correct pricing are duties I am confident in carrying out. Keeping all areas clear, clean and tidy; stock taking and ensuring stock rotation is observed such as FIFO, dealing with deliveries and setting the fire alarm.

Audus Noble, Blyth 2001 – 2005


Working to tight deadlines whilst under pressure in a fast paced environment to ensuring products are packed to company spec. Updating associated paperwork, working as part of a team to achieve targets, correct use of PPE, using cleaning equipment to keep work areas clean and tidy and adhering to company policies and procedures. Light maintenance of machinery and training new employees.

Claremont Garments, Blyth 1995 - 1996


Duties as above including maintaining high standards and performance, using special machines, improving productivity, accomplishing different designs, achieving weekly goals and targets.

Education and Training

Tynedale High School 1981

Gained a good secondary education, meeting the national curriculum level.

Interests and Hobbies

To unwind I enjoy reading books, walking and spending time with my children.


References are available on request.

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