R.T. DINESH KUMAR

No.*/***, new no */**, *th street,

Police commissioner colony,

Pozhichalur, Email: acw766@r.postjobfree.com

Chennai - 600074. Mobile No: 91-978*******

OBJECTIVE:

Looking for suitable opportunity to lead a team of housekeeping professionals, where I can explore my skill sets and bring them to effective use for achieving the organizational objectives by providing the clients and customers with professional and efficient services.

STRENGTHS:

I am a very confident person with Positive Attitude Creating a positive work environment by Flexibility and Adaptability

CAREER SUMMARY

An adept housekeeping professional with 6 years of industry experience. I have worked with reputed hotels and organizations and provided the best of professional housekeeping services, in order to maintain the surroundings in a clean, hygienic, and attractive manner for pleasant customer experience. Imbibed by experience, my core competencies include:

•Room making

•Flower arrangements

•Knowledge and expertise over laundry operations

•Handling and uses of Taski chemicals and Equipment’s

ACADEMIC QUALIFICATION

•BSc Hotel Management and catering technology from SRM College Chennai(2005-08).

•MBA in systems through distance education from Madras university (2009-2011)

TRAINING EXPERIENCE:

• Did my Industrial Training in Ambassador Pallava Hotel Chennai.

•Attened ODC in leading hotels like Taj, Itc park sheraton etc.,

TECHINICAL SKILLS:

• Typing in Lower level.

•Diploma in computer application

PROFESSIONAL WORK EXPERIENCES

Currently working as a house keeping supervisor in ITC GRAND CHOLA Chennai from (June 2012 to till date )

DUTIES AND RESPONSIBILITIES

•Confirm with the front office for special guest requests such as fruits basket in the room, etc.

•Ensure that arrival rooms are made ready on time

•Make sure that the checkout rooms are cleaned and handed over to the front office on time

•Update the system with real time status of room occupancy and the cleaning status

•Ensure that the public areas are regularly cleaned, especially during events or functions

•Prepare shift closure report

•Give and take proper handover at the end and beginning of the shift

•Coordinate with the housekeeping manager for conducting the performance appraisal

•Analyze the staff performance for developing training plans

•Train new employees for adapting to the hotel SOPs (Standard Operating Procedures)

Worked as a Room Attendant at ITC WINDSOR in Bangalore from (Aug 2010 to April 2012).

DUTIES AND RESPONSIBILITIES

•Performs routine duties in cleaning and servicing of guest rooms

•Enters and prepares the room for cleaning

•Makes bed, Cleans the bathroom,

•Dusts the room and furniture

•Replenishes guestroom and bath supplies

•Vacuums and racks the carpet

•Ensure security of guest rooms and privacy of guests

•Attends to guest calls, guest requests /guest complaints in the area assigned to him

•Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement

•Responsible for achieving and exceeding the guest satisfaction score

Worked as a house keeping supervisor in FABER SINDOORI MGT PVT LTD from (APRIL 2008 to MAY 2010)

PERSONAL INFORMATION:

NAME: DINESH KUMAR.R.T

FATHER NAME : T.RAJA KUMAR

DOB: 03rd Oct 1986

MARITAL STATUS: Married

NATIONALITY: Indian

CONTACT DETAIL: 978-***-****

MAIL ID: acw766@r.postjobfree.com

PASSPORT NO: H4263169

VALID TILL: 28/07/2019

Declaration:

I hereby agree that the details given above are true.

Place: Chennai

Date: 17th aug 2016

DINESH KUMAR.R.T

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