ALESIA A. DUNCAN

**** *. ******* ****** ***. **03● San Antonio,TX 78220 ●Phone:904-***-****●acw71w@r.postjobfree.com

Customer Service Representative~Administrative Assistant

Over ten years experience in Business Administration

Able to develop and maintain filing system

Familiar with bookkeeping

Strong background in Business

Hardworking, detail oriented, able to multi-task.

Adept at MS Office and PowerPoint

Pleasant personality, excellent presentation and communication skills.

PROFESSIONAL BACKGROUND

T.B. and Associates

Office Manager 05/2008- 12/2010 San Diego, CA

Carried out filing and data entry, answered telephones, data management.

Prepared correspondence and for clients, supervisor and executives.

Maintain files of legal documentations both electronic and hard copy.

Provided recommendations on how to better utilize company assets to maximize profit and increase clientele.

Processes and inventories office supply and equipment request as needed, Handles customer complaints and inquiries.

Mrs. Christine Heard

Personal Assistant 01/2010-04/2013 San Diego, CA

Took dictation ensuring supervisor was well prepared for meetings.

Devised and maintain office systems, including data management, filing, etc.

Arrange travel accommodations, occasionally travels for dictation as needed.

Carried out specific projects and researches on behalf of supervisor.

Responsible for accounts and budgets.

NSD Financial

Debt Collector 04/2013-01/2016 Jacksonville, FL

Collected balance outstanding from third party payers.

Contacted delinquent account holders and inform them of pending payments.

Maintain and reconcile cash fund balances.

Provide feedback to management.

Answered calls and e-mails from debtors regarding accounts.

EDUCATION

United Education Institute Business Office Administration Certificate

Escondido Adult High School Academic Studies GED

REFERENCES UPON REQUEST

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