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Microsoft Office Customer Service

Location:
McDonough, Georgia, United States
Salary:
48,000
Posted:
October 23, 2016

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Resume:

Vanessa Blackmon *** Alexandria Blvd McDonough, GA 30253

940-***-**** acw6zu@r.postjobfree.com

SUMMARY

Energetic career developed professional with over 18 years of combined experience in career services, accounting and human resources. Experience includes but is not limited to working with diverse employees, training and development programs. A strong presenter that is skilled with leading webinars and facilitating workshops. Proven ability to leverage technology and develop and deliver impactful career related content. Sixteen years of survey research operations experience including face-to-face interviewing, data cleaning, personnel supervision, questionnaire development and interviewing training.

SKILLS

•Project management

•Payroll

•Cloud Management

•Microsoft Office

•Event Planning

•Report Preparation

•General office management

•Front-Office Operations

ACCOMPLISHMENTS

Accounting Skills: Collaborated with corporate accounting department to ensure smooth work flow and efficient organization operations. Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Insurance Management: Negotiated low vendor rates for healthcare insurance.

Event Planning: Successfully planned and executed corporate meetings, lunches and special events for group of 20 management professionals.

File Management: Prepared monthly reports for records, closed terminated records, and completed final audit of charts.

Customer Service: Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and

Resolving problems to maximize efficiency.

WORK EXPERIENCE

Payroll Administrator

Accountant II 08/06/2016- present

City of Brookhaven

Responsible for orienting new employees to the organization

Submits employee data reports by assembling, preparing and analyzing material for Government Employees.

Maintains employee information by entering and updating employment and status-change data

Provides back up support to HR Department by Monitoring PTO and FTO time for accurate record keeping.

Complete I-9 form and all New Hire Documents for New Employees.

Prepare and file tax reports for organization.

Responsible for all payroll preparation and processing for all City Employees.

Prepare Reports for Supervisor and Government Officials.

Advance Technology Inc.

Human Resource Manager 07/2010- July 2016

Benefits Specialist 07/2007-July 2010 Denton, Texas

Responsible for orienting new employees to the organization

Submits employee data reports by assembling, preparing and analyzing material.

Maintains employee information by entering and updating employment and status-change data

Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies

Complete I-9 form and all New Hire Documents for New Employees

Maintains the work structure by updating job requirements and Job Descriptions for all positions

Establish a recruiting, testing and interviewing program, counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Grapevine DCJ, LLC October 15-March 2016

Human Resource / Payroll

Process Payroll for Dealership on ADP Payroll Plus Software

Responsible for Processing all Background Checks and Drug Screening

Pay all expenses for dealership wages and garnishments

Review and coordinate benefits Orientation for all New hires

Monitor and Manage all Insurance and 401K Benefits for Company

Backed up Title Clerk with online registrations and sending documents to DMV for Processing

Subaru of Plano

Accounts Payable/Accounts Receivable

Payroll

12/2013 - Dec 2014 Responsible for processing weekly Payroll Monitored and Manage Auto Dealer payroll for weekly employees

Reviewed receivable schedule and called to collect and delinquent amounts.

Post all Service and Parts Invoices and Pay monthly statements

Pay all expenses for dealership including wages and garnishments

SunTrust Bank

Credit Services Specialist 06/2006-07/2007

Atlanta, GA

Monitored and managed Auto Dealer financing loan operations which was generally extended to new car franchise dealers to include non-Auto items as boats, motorcycles, RV’s, aircrafts and heavy equipment’s.

Reviewed the original closed loan package for completeness and accuracy prior to paperwork being sent to booking area for set up to compass.

Completed day to day transactions of payoffs of sold units and advances on the line by adding units bought from the manufacture and auction houses.

Palmer’s Toyota Superstore 02/2004-6/2006

Title Clerk

Mobile, AL

Reviewed, analyzed and prepared all documents for the Department of Motor Vehicles for all client purchases.

Performed a wide variety of actions to support the coordination with Finance Managers and Lending Institutions to get all funding actions awarded in an expeditious manner. Balanced books for daily deposits and receivables.

EDUCATION

Bachelors of Science in Business Administration 06/2015

Colorado Technical University, Colorado Springs, CO

Business Administration / Concentration in Human Resource Management

Relevant Coursework: Spreadsheet Applications, Accounting, Marketing, Professional Speech Communication, Business Logistics, International Communication and Marketing., Project Management using Microsoft Project and Financial Management.

SOFTWARE SKILLS:

Hands on experience in Microsoft Office, Excel, Project Management, QuickBooks, ADP Payroll Plus and Reynolds and Reynolds

and SAP.



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