Resume

Sign in

Customer Service Manager

Location:
Alabama, United States
Posted:
October 22, 2016

Contact this candidate

TAMIKO C. CASTILLO **** ROSWELL ROAD

ATLANTA, GEORGIA 30350

acw6te@r.postjobfree.com 404-***-****

PROFESSIONAL PROFILE

Extensive experience in the areas of human resources, customer service and retail. Very resourceful and confident, cooperative team leader and a very quick learner. Excellent interpersonal and communication skills.

AREAS OF EXPERTISE & QUALITIES

HUMAN RESOURCES/PERSONNEL EXCELLENT COMMUNICATION SKILLS

CUSTOMER SERVICE GREAT PROBLEM SOLVING SKILLS

RETAIL GREAT CREATIVE AND ORGANIZATIONAL SKILLS

SALES

RELATED EXPERIENCE

OWNER/CEO – KOKO’S KOOL KLOTHES KLOSET, Atlanta, Ga. 2010 - 2015

Owned and operated an independent consignment shop, specializing in women’s fashions and accessories. Responsible for purchasing merchandise, and selling merchandise to customers. Responsible for business operations and dealing with customers. Responsible for payroll for four employees.

GREETER/ WAVER – LIBERTY TAX, INC., Atlanta, Ga.

Dressed as the Liberty Tax Statue and greeted potential clients and waved during traffic.

Provided customer assistance when needed. Answered phones when needed.

Assistant Manager/Sales Associate – One Price Clothing Store, Atlanta, ga.

Opened and closed store. Created employee schedules. Made deposits and assisted the store manager with other managerial and administrative duties.

Greeted and assisted customers. Hung shipment, dressed store mannequins.

PERSONNEL ASSISTANT – BLUE CROSS/BLUE SHIELD OF GA., ATLANTA, GA

Greeted employees and applicants. Answered phones. Assisted Personnel Analysts with interviewing process. Performed administrative duties.

CORPORATE PERSONNEL ASSISTANT – PLANTERS LIFESAVERS, INC., WINSTON-SALEM, NC

Performed administrative duties for the Field Director and two Field Managers in the Field Personnel Department. Duties included answering phones, planning events, and word processing. Maintained Field Personnel files.

EDUCATION

HOWARD UNIVERSITY – WASHINGTON, D.C.

Business Management/Psychology – 1982-1985



Contact this candidate