SHAJIL PEERA DUDEKULA Phone:955-***-****

Email : acw6qr@r.postjobfree.com

[Objectives]

Looking for an opportunity where I want to pursue my professional career in a well-recognized organization preferably in knowledge domain and to utilize my skills for the advancement of the organization as a whole and keep myself updated with the leader to meet everyday challenges.

Job responsibilities

SercoPvt&Ltd

Banker (Customer Support Officer)

.Generating sales for answering AXIS Bank process.

Reaching the target then updating the daily sales data.

Covencing the customer to buy the product(welcome call,EMI Process,loans Credit Cards Sale,Home loans,Personal loans&CCP).

Institute Of Language management, Bangalore{Oct 2012-Nov2015}

Soft Skills Trainer.

Conducting activities to improve English knowledge of the students.

Bringing out the English atmosphere in and around the campus.

Handling session to the Teachers to improve communication skills.

Training students by conducting debate,group discussion and improving body language,….etc.

Idea Cellular Limited{April2012-Oct2012}

Sales promoter.

Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory.

Attend and conduct weekly sales meetings and achieving targets.

Listening between customers and the company for up-to-date status of service, pricing and new product release launches.

HGS Services Pvt&Ltd{Nov2010-April2012}

Customer Support officer.

Capable of designing and implementing versatile customer care programs.

Handling the customer queries, responding to call then giving correct resolution to our customer.

Promoting upsells to customer,then activating VAS&GPRS packs.

Following quality paramaters&aht etc.

[Academic Profile]

Completed graduation in Andhra Loyola College,Vijayawda.

Completed Board of Intermediate at BRM Junior college,Nandikotkur.

Completed secondary school at Sri Navanandhi High School,Nandikotkur.

[Personal and Soft Skills]

Good Communication skills, Convencing skills, Motivation towards the goal.

Capable to lead a team of 20 members towards the success.Willing to learn and believe in team work

Area of interest

Customer Support Management.

Looking for 2nd level job opportunities.

Looking for opportunity to work as HR.

HOBBIES

Listening to Music.

Playing Chess,Cricket&Reading Books.

[Personal profile]

Father’s Name : Bakar Saheb Dudekula

Permanent Address : S/o. Bakar Saheb.D

Date of Birth : 08-05-1989.

Gender : Male

Marital Status : Engaed

Nationality : Indian

Languages Known : English, Hindi and Telugu.

Declaration: I hereby declare that the above mentioned information is true to the best of my knowledge and belief.

Yours Faithfully,

Place : Hyderabad

Date :

(SHAJILPEERA DUDEKULA)

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