Raquel Benjamin
acw6pt@r.postjobfree.com
Springfield Gardens, Ny,11413
Seeking an opportunity to work in a position that utilizes my analytical and technical skills, while
Acquiring new skills in order to advance with the change of technology.
Key Strengths
Ø Systems knowledge - Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Ø Problem solving -
Strong communicator both written and oral.
Excellent problem solving skil ls.
Analytical ability and attention to detail.
Customer focused and solutions driven.
Ø Communication – Strong sense of ethics.
Ability to produce successful results.
Strong interpersonal skills.
Willingness to take added responsibility.
PROFESSIONAL EXPERIENCE
TD Bank Assistant head teller
New Hyde Park
2012-2016
Greeting every customer with a very warm.Supervise teller staff, assistant in the coaching, training and development of tellers.Aid tellers with balancing problems.investigate teller losses and institute a corrective flow of work.
New york Waterway Ferries
New York, Ny
Ticket agent/ Ticket taker lead 2009-2012
Ø Greet and escort patrons to seats in an efficient and professional manner.
Ø Making our guests feel as comfortable as possible and providing great services by answering questions as requested.
Ø Solve guest issues and handle stressful situations in a timely and proper manner.
Ø Sell,Checks or tears patrons tickets.
NY Diagnostic of Staten Island
Staten Island, NY 2007– 2009
Office receptionist assistant manager
Ø Updating patient charts, schedule and making appointments.
Ø Responsible completing employee time sheets.
Ø Opening and closing the Diagnostic office.
Ø assisting Dr. when needed.
J.P MORGAN CHASE 2005-2007
Brooklyn, NY
Encoder assisant manager
Ø Responsible for processing masses of checks through the sorter machine.
Ø Data entry, reconciled checks and customers accounts
Ø Answer basic customer questions while on the floor.
EDUCATION AND PROFESSIONAL DEVELOPMENT
South shore High School Brooklyn, NY 2006