SARAH JOY M. MACOB

Blk-**, Lot **, Ph-D Francisco Homes, SJDM City, Bulacan

Mobile: (090*-*******

Email: acw6op@r.postjobfree.com

WORK EXPERIENCE

United Laboratories Inc. (UNILAB)

Procure to Pay Helpdesk and Payments Team Lead

Finance

September 2016 – October 2016

Core responsibilities

Handles and manages day to day operations

Building and/or updating standard operating procedure for Procure to Pay Helpdesk and Payments team processes

Proposing process Service Level Agreements (SLA) and Key Performance indicators (KPI) through process review and baselining exercise

Reviewing and validating Full Time Employee (FTE) headcount for Procure to Pay Helpdesk and Payments team through time and motion study.

Aligning proposed Service Level Agreement (SLA) and Key Performance Indicators (KPI) with project reviewers and stakeholders.

Identifying process improvement opportunities within Procure to Pay Helpdesk and Payments team.

Supporting SAP Functional upgrade testing and training to ensure successful go live. Accenture Inc.

Procure to Pay Team Lead

Finance and Accounting

August 1, 2015 – August 31, 2016

Core responsibilities

Handles and manages day to day operations.

Leads and manages a team of 13 Procure to Pay Analysts/Associates with different nationalities.

Is the escalation contact for invoice issues

Analyzes error points to resolve issues

Applies Operational Excellence in meeting the targets.

Delivers the daily Service Level Agreement and ensures KPIs are met as applicable..

Measures and reports other daily metrics like SLA performance, productivity of analysts, time on production, volumes, backlogs, etc

Manages team resources; coordinates leave, manages breaks, and re-assigns responsibilities during team member absences.

Accountable for the execution of the Business Continuity Plan.

Drives the team to take end-to-end ownership of vendor queries that may involve other partners across Accounts Payable

Attends to KPI and governance calls on SLA reviews and issues discussion with the client.

Liaise regularly with business partners to ensure the team has access to all relevant information to perform effectively in their roles.

Manage relationship with internal departments and stakeholders to ensure smooth and speedy resolution of exceptions.

Participate in the recruitment, selection and training of new team member.

Maintains up-to-date knowledge of business processes and procedures for the team’s area of responsibility

SOP ( Standard Operating Procedures) changes /update tracking

Provides the team with Process Knowledge Assessments : Tests / trainings / refreshers

Identifies improvement opportunities and encourages the team to embed Continuous Improvement culture.

One-One discussion with team members for Career development plans

Positively recognizes excellent performance and effectively manages any underperformance. Mondelez Business Services AP Pte Ltd.

Procure to Pay Junior Team Lead

Finance and Accounting

August 4, 2014 – July 31, 2015

Core responsibilities

Handles and manages day to day operations.

Leads and manages a team of 13 Procure to Pay Analysts and Associates with different nationalities.

Is the escalation contact for invoice issues.

Analyzes error points to resolve issues

Applies Operational Excellence in meeting the targets.

Delivers the daily Service Level Agreement and ensures KPIs are met as applicable..

Measures and reports other daily metrics like SLA performance, productivity of analysts, time on production, volumes, backlogs, etc

Manages team resources; coordinates leave, manages breaks, and re-assigns responsibilities during team member absences.

Accountable for the execution of the Business Continuity Plan.

Drives the team to take end-to-end ownership of vendor queries that may involve other partners across Accounts Payable

Attends to KPI and governance calls on SLA reviews and issues discussion with the client.

Liaise regularly with business partners to ensure the team has access to all relevant information to perform effectively in their roles.

Manage relationship with internal departments and stakeholders to ensure smooth and speedy resolution of exceptions.

Participate in the recruitment, selection and training of new team member.

Maintains up-to-date knowledge of business processes and procedures for the team’s area of responsibility

SOP ( Standard Operating Procedures) changes /update tracking

Provides the team with Process Knowledge Assessments : Tests / trainings / refreshers

Identifies improvement opportunities and encourages the team to embed Continuous Improvement culture.

One-One discussion with team members for Career development plans

Positively recognizes excellent performance and effectively manages any underperformance. SONY Global Business Services Inc.

Procure to Pay Accountant

.Finance and Accounting

January 2, 2013 – July 30, 2014

Core responsibilities

Handles daily Accounts Payable and General Accounting processes (Accounts payable, Accruals, Vendor Master Maintenance, Payment processing, Fixed Asset Management, Intercompany, Accruals and adjustments and Time and expense reporting) for ASEAN Markets.

Responsible for the accurate and timely completion of month-end and year-end activities.

Manages vendor/supplier relations.

Oversees the timely and accurate processing of invoices, expense reports, credit memos, freight and intercompany invoices.

Ensures compliance with SLAs and KPIs.

Maintains adherence to corporate, accounting and GAAP standards.

Addresses escalated issues from employees and vendors regarding accounts payable

Ensures accurate and compliance on company’s policy and government regulations on countries handled.

Accenture Inc.

Promoted to Procure to Pay Analyst

Finance and Accounting

June 15, 2010 – December 28, 2012

Core responsibilities

Handles daily Accounts Payable processes (Invoice Processing, Intercompany, and Time and expense reporting) for ASEAN Markets.

Responsible for the accurate and timely completion of month-end and year-end activities.

Performs vendor reconciliation.

Handles end-to-end resolution of exception invoices.

Directly coordinate with vendors and business units for issue resolution.

Performs Quality Audit of other team members.

Overseas team and allocates daily activities to team members in the absence of leads

Handles vendor queries and escalations.

Ensures adherence to individual and team metrics set.

Attends to KPI and governance calls on SLA reviews and issues discussion with the client.

Excellent observation and detailing skills that help maintain accuracy and completeness of the documents.

Ensures compliance with the company policies.

Accenture Inc.

Order to Cash Associate

Accenture Finance Solutions

July 21, 2008 – June 15, 2010

Core responsibilities

Manages account reconciliation and collections

Handles customer query related to AR. (EMEA)

Handles end-to-end resolution of issues on customer account

Reviews past due accounts and contact customers for collection

Posts collections to customer account.

Ensures compliance with the company policies.

SEMINARS AND TRAININGS

SAP Application (Fixed Asset Management, Tax reporting, Accruals, Time and expense reporting, Procure to pay process, Intercompany, and Payment processing) PT SONY Indonesia, Wisma GKBI 23F, Jakarta, Indonesia January 9 – February 23, 2013

SAP application (Accounts Payable, Time and expense reporting, Vendor Master Maintenance and Payments processing)

L’Oreal, Times Square, Causeway Bay Hong Kong

January 9 – February 7, 2011

Process training (specific to Philippines, Malaysia, Vietnam, and Singapore) Accounts Payable, Vendor Master Maintenance and Payments processing Accenture Inc.

June 18 – August 11, 2010

Accounting Lecture Part I

“Philippines: Past, Present and Future”

Lecturer: Mr. Washington Sycip

UE Theater

January 23, 2008

7th Entrepreneurship Forum

(Featuring Plato Wraps, The UE Alumni Entrepreneurs) October 5, 2006

Accounting Lecture Part II

“Integrity in Accounting”

Lecturer: Mr. Carlos Alindada

UE Theater

EDUCATIONAL BACKGROUND

College University of the East (Manila)

Course Bachelor of Science in Accountancy

(2003 – 2008)

Secondary Francisco Homes College

San Jose Del Monte City, Bulacan

(1999-2003)

Elementary St. Marys Brent Lyceum

San Jose Del Monte City, Bulacan

(1993-1999)

REFERENCE

Available upon request.

Contact this candidate