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Sales Representative Customer Service

New Orleans, Louisiana, United States
October 22, 2016

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Terry Butler Jr.

**** ****** ****. ***. ****

New Orleans, LA. 71023

(504) 344 - 9338

Objective: Seeking an opportunity that will allow me to utilize my creativity and strong work initiative.


• Goal driven and task oriented

• Well-developed organizational attributes

• Strong in oral communication


T-Mobile, Gentilly, LA

Assistant Manager

April 2014 – Sept. 2016

● Responsible for opening and closing the store.

● Filled the role as Sales Leader.

● Trainer for new coming employees.

● Assisted in the maintenance of merchandising, display, and marketing standards.

● Assisted in the preparation and completion of accurate physical inventory. Starbucks, Elmwood, LA

Head Barista

December 2010 – April 2014

● Timely and efficient processing of orders.

● Promoted to head barista as a result of my dedication to focusing on the corporate. initiative of providing excellent customer service.

● Demonstrated the ability to collect and execute on complex orders. Sheraton Hotel/ Starbucks, New Orleans, LA


August 2011 – December 2012

● Prepared and served beverages for large parties during conventions and the busy holiday seasons.

● Showed strong organizational skills while collecting and executing on large complicated orders.

● Ensured that customer’s needs were met by proactively following up even after execution of orders.

CC’s Coffee Shop, New Orleans, LA

Barista/ Supervisor

March 2009 – August 2010

● Promoted to supervisor within 2 months of employment due to my eye for detail and ability to exceed managerial expectations.

● Became an expert at handcrafting beverages.

● Served as the primary point of contact when there was a need to deescalate customer issues.

Underground Station, Gretna, LA

Sales Associate/ Key Holder

December 2008 – March 2009

● Answered customer questions and concerns while brining attention to weekly sales promotions.

● Served as visual design representative while maintaining merchandise presentation during my shift.

● Assisted with completing store inventory.


H elen Cox High School

Jefferson Parish Public School District May


A ngus Johnson

Consultant at Cox Cable


K endrick Morris

Sales Representative at T-Mobile


K eshawn Patterson

Sales Representative at T-Mobile


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