Sales Representative Customer Service
Resume:
Terry Butler Jr.
New Orleans, LA. 71023
(504) 344 - 9338
acw6oi@r.postjobfree.com
Objective: Seeking an opportunity that will allow me to utilize my creativity and strong work initiative.
SKILLS AND ABILITIES
• Goal driven and task oriented
• Well-developed organizational attributes
• Strong in oral communication
WORK HISTORY
T-Mobile, Gentilly, LA
Assistant Manager
April 2014 – Sept. 2016
● Responsible for opening and closing the store.
● Filled the role as Sales Leader.
● Trainer for new coming employees.
● Assisted in the maintenance of merchandising, display, and marketing standards.
● Assisted in the preparation and completion of accurate physical inventory. Starbucks, Elmwood, LA
Head Barista
December 2010 – April 2014
● Timely and efficient processing of orders.
● Promoted to head barista as a result of my dedication to focusing on the corporate. initiative of providing excellent customer service.
● Demonstrated the ability to collect and execute on complex orders. Sheraton Hotel/ Starbucks, New Orleans, LA
Barista
August 2011 – December 2012
● Prepared and served beverages for large parties during conventions and the busy holiday seasons.
● Showed strong organizational skills while collecting and executing on large complicated orders.
● Ensured that customer’s needs were met by proactively following up even after execution of orders.
CC’s Coffee Shop, New Orleans, LA
Barista/ Supervisor
March 2009 – August 2010
● Promoted to supervisor within 2 months of employment due to my eye for detail and ability to exceed managerial expectations.
● Became an expert at handcrafting beverages.
● Served as the primary point of contact when there was a need to deescalate customer issues.
Underground Station, Gretna, LA
Sales Associate/ Key Holder
December 2008 – March 2009
● Answered customer questions and concerns while brining attention to weekly sales promotions.
● Served as visual design representative while maintaining merchandise presentation during my shift.
● Assisted with completing store inventory.
EDUCATION
H elen Cox High School
Jefferson Parish Public School District May
2007
A ngus Johnson
Consultant at Cox Cable
K endrick Morris
Sales Representative at T-Mobile
K eshawn Patterson
Sales Representative at T-Mobile
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