Sandra Mariano
Raleigh, NC **609
Home: 919-***-**** Cell: 919-***-****
Email: acw6m1@r.postjobfree.com
Property Manager
Strong and seasoned professional with 5 years’ experience eagerly seeking a Property Manager position by offering financial objectives by collecting rent, paying bills, advertising vacancies, while leading a successful team.
Skills
Excellent Communication and Written Skills• Outstanding Customer Service• Time Management • Cold Caller• Pipeline Management Sourcing and Prospecting• Client Relations •Strong Negotiator• Resident Event Planning• Judgment and Problem Solving• Microsoft Office• Outlook• PowerPoint• Scanning• Publisher• Advertising and Promotions• Dynamic• Articulate• Analytical and results oriented team player who welcomes a challenge *Trustworthy*Knowledgeable in the ability to tactfully handle sensitive and confidential concerns*
Professional Profile
Assistant Property Manager, 10/2011 to 9/2016
Drucker & Falk, LLC - Raleigh, North Carolina
Leased rental apartment homes in conventional, tax credit and senior communities ranging from 57-390 units
Leased up 60 apartments in a new construction development
Managed collection of application fees, security deposits rent, late rent and court fees
Maintained monthly market surveys to understand competitive environment
Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
Acted as liaison between managers, residents or owners
Investigated complaints, disturbances and violations and effectively resolved problems adhering to management rules and regulations
Managed and oversaw maintenance and leasing team members
Filed court paperwork and conducted apartment inspections
Maintained resident folders in accordance with not only company standards but city and state standards
Marketed vacant apartments and townhomes to prospective residents through outreach and social media
Served as a liaison for Property Manager between vendors, contractors, and advertising executives
Created resident activity calendar and organize resident socials
Accomplishments
Awarded a certificate for achievement of 100% occupancy 4 quarters in a row in 2015