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Residential Property Manager

Charlotte, North Carolina, United States
October 22, 2016

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Sandra Mariano

**** ******* *****

Raleigh, NC **609

Home: 919-***-**** Cell: 919-***-****


Property Manager

Strong and seasoned professional with 5 years’ experience eagerly seeking a Property Manager position by offering financial objectives by collecting rent, paying bills, advertising vacancies, while leading a successful team.


Excellent Communication and Written Skills• Outstanding Customer Service• Time Management • Cold Caller• Pipeline Management Sourcing and Prospecting• Client Relations •Strong Negotiator• Resident Event Planning• Judgment and Problem Solving• Microsoft Office• Outlook• PowerPoint• Scanning• Publisher• Advertising and Promotions• Dynamic• Articulate• Analytical and results oriented team player who welcomes a challenge *Trustworthy*Knowledgeable in the ability to tactfully handle sensitive and confidential concerns*

Professional Profile

Assistant Property Manager, 10/2011 to 9/2016

Drucker & Falk, LLC - Raleigh, North Carolina

Leased rental apartment homes in conventional, tax credit and senior communities ranging from 57-390 units

Leased up 60 apartments in a new construction development

Managed collection of application fees, security deposits rent, late rent and court fees

Maintained monthly market surveys to understand competitive environment

Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance

Acted as liaison between managers, residents or owners

Investigated complaints, disturbances and violations and effectively resolved problems adhering to management rules and regulations

Managed and oversaw maintenance and leasing team members

Filed court paperwork and conducted apartment inspections

Maintained resident folders in accordance with not only company standards but city and state standards

Marketed vacant apartments and townhomes to prospective residents through outreach and social media

Served as a liaison for Property Manager between vendors, contractors, and advertising executives

Created resident activity calendar and organize resident socials


Awarded a certificate for achievement of 100% occupancy 4 quarters in a row in 2015

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