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Technical Support Information Technology

Sampaloc, CALABARZON, Philippines
October 22, 2016

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James Andrew De la Cruz Atos

Address: ** ******** **. *** ***** Legazpi City

Contact no. 091********




A challenging job that will enhance my experience, skills and knowledge. Name: James Andrew D. Atos Gender: Male

City Address: Legazpi City

Provincial Address: Albay Province

Date of Birth: February 23, 1987 Place: Albay, BRTTH Civil Status: Single Citizenship: Filipino

Height: 5’9 1/2 Weight: 210 lbs

Religion: Roman Catholic

Color of Hair: Black Color of Eyes: Black

Father’s Name: deceased Occupation: n/a

Mother’s Name: Imelda A. Calvario Occupation: Self employed Languages or Dialects I speak and write:

English, Bicol, Tagalog

Person to be contacted in case of Emergency:

Ms. Mayflor Atos Deang

CP# 092********

Ms. Imelda Atos Calvario

CP# 090********

His/Her Address and Cp no.

51 Sikatuna St. Old Albay, Legazpi City 4500



Elementary: Albay Central School 2000

High School: Saint Raphael Academy 2004

College: Divine Word College of Legazpi

Bachelor of Science in Nursing(undergrad only 2nd year) 2006 Bachelor of Science in Information Technology 2011 WORK EXPERIENCE:

Works as one of the IT Associate at Misibis Bay Resort (from May 26, 2011 up to March 23, 2012). 10 months

Handled hardware and network connection, Basic PABX Connection Management troubleshooting computers, Harley door-lock and Installing CCTV camera. Installing company softwares and hardwares. Server administration experience. Photo and file Editing using Adobe Photoshop CS4. Local file sharing. Answering phone calls

(Technical issues from Guest and Employees). Experience in Netgear firewall. System Administrator at Pag-IBIG fund, Legazpi Branch(from July 17, 2012 up to December 2014) 2 years and 5 months

Establish and maintain procedures of the backup and restoration of all data and programs in the system . Act as technical support among Pag-Ibig employees, hardware and software maintenance. Network Cabling, engineering/maintenance. Answering phone from the day to day activities. Troubleshooting IT Equipments(Printers, Desktop). Maintain a sufficient inventory of computer related supplies. Installation of POS system and maintenance. Manage Active Directory - adding and removing users account. Installing Microsoft exchange mail. Resident Pianist at The Oriental Hotels, Legazpi City ( Dec 2014 till Present) Special Skills:

> Performed in GASTHOF and MISIBIS BAY as Pianist

> Choir Member (ANIMA CHRISTI CHOIR) - Organist

> A Piano performer in Misibis Bay Resort (2009 - 2012)

> One of the Organist in Albay Cathedral Church (2006-2012)

> A performer in Gasthof Restaurant (Albay-2008)

> Performed a Piano recital at the MAGAYON FESTIVAL 2009 held in Albay Astrodome

> Free lance Pianist of the PGA Choral (2012)

> Choir master of Praise and Glory Choir in Albay Cathedral Parish (2013 - 2014)

> I play Basketball, Badminton and Volleyball

Technical Skills:

> Proficient in Web Browsing and Windows applications (Word 2003/ 2007, Excel 2003/ 2007, PowerPoint)

> Knowledgeable with different Operating Systems (Windows 98, XP, Vista and Windows 7) and different browsers (Internet explorer, Mozilla Firefox, Google Chrome, etc.)

> Knowledgeable in ASP programming DB- MSACCESS and PHP Language DB- MySQL

> Knowledgeable in both basic and advance internet connectivity troubleshooting. Troubleshooting knowledge of LAN and basic wireless networking.

> Web Developing and managing files, and Graphics and Design

> Editing Files such as MS word, MS PowerPoint and MS Excel

> Knowledgeable in database management using MySQL and Software’s such as Adobe Photoshop and Adobe Dreamweaver.

> Web design using Adobe dreamweaver

> Photo Editing using Adobe Photoshop CS4

> Network Cabling maintenance

> Server administration experience

> INGRES D2D System(Posting)



2000 >Sports awardee during Elementary

2004 >Certificate of Recognition as CAT officer of Saint Raphael Academy, Battalion S4

Feb. 8-9, 2000 >Certificate of Participation during the seminar- workshop on Hardware Troubleshooting held at DWCL

March 10, 2008 >Certificate of Recognition as the winners for the DWCL Jingle Making Contest with the theme “Divine Soaring higher” July 4, 2008 >Certificate of Recognition as Elected officer of CSITS with the Involvement during the Induction Ceremony.

Dec. 5, 2008 >Certificate of Appreciation for services rendered as facilitator during the seminar on PC troubleshooting held at DWCL March 9, 2009 >Certificate of Appreciation for services rendered as facilitator during the 1st Capstone Project Colloquium held in DWCL March 2, 2011 >Winner of Movie Slide Presentation during the Seniors’ Night held at La Piazza Hotel and Convention Center.

January 24, 2013 > Certificate of attendance for Printing and Personal Systems South Luzon Road Show as assisted by Denvers Computer Shoppe, Inc.HP Company


1. Ms. Elva S. Andes



2. Ms. Ely Carabaña

PEP Center Foundation- Principal, Owner


3. Frederick V Go

IT Officer I – Pag-IBIG Fund


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