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Customer Service Representative

Charlotte, North Carolina, United States
October 21, 2016

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Shanika Oliver

Charlotte, NC - 704-***-****

Authorized to work in the US for any employer


Shipping Clerk

Contec - Charlotte, NC - April 2015 to January 2016 Shipping customer orders


Employment Plus - Charlotte, NC - August 2013 to July 2014 Responsibilities

Assemble package customer orders according to their standards Skills Used

Paid close attention to detail, team player, self starter, worked well with others and alone Crew Member

Golden Pride LLC - Charlotte, NC - April 2010 to March 2013 Responsibilities

Prepared and served food at a fast pace per customer order. Provided great customer service. Skills Used

Quick thinker and learner. team player

Cleaning Captain

Phoenix Taco LLC - Fort Mill, SC - March 2007 to March 2010 Responsibilities

Clean and maintain the store. Provided excellent customer service. Prepared and served food at a fast paced environment


Crew Trainer

Skills Used

detail oriented, team player, self starter, reliable, eager to learn Customer Service Representative

Qualex - Charlotte, NC - June 2001 to February 2005 Responsibilities

inbound/outbound call center; check customer orders; assist with tracking of customer orders; provided excellent customer service

Skills Used

Quick learner; Self starter; Team player; detail oreinted EDUCATION

Ged in Adult High School

Central Piedmont Community College - Charlotte, NC 1996 to 1996



June 2001

I received this award from the Customer service program. CERTIFICATIONS

Customer Service

June 2001 to Present

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