Customer Service Data Entry

Lisa Gaspard

Receptionist

East Leroy, MI *****

****************@***.*** - (269) 420 - 5816

To obtain an office/clerical related position wherein I may apply my related skill sets with attention to detail, accounting background, and strong desire to assume increasing responsibilities WORK EXPERIENCE

Receptionist

Grace Healthcare Services - Battle Creek, MI - August 2016 to September 2016 Answer phones, check in patients, dara entry, clean, check insurance Administrative Assistant

Greenspire - Portage, MI - June 2016 to July 2016

Filing, answering phones, greeting customers

Accounts Receivable Clerk

GSI Group, Inc - Marshall, MI - March 2015 to February 2016 Responsibilities

The plant is closing. I did many positions such as, Receptionist, A/P, A/R, Purchasing, Data Entry, Answered Phones, Faxed, Made Copies.

Accomplishments

Met a lot of wonderful people worked several different positions moving up in the company. Skills Used

Computer skills (Micro-Soft Office), Communication skills (answering phones and great customers). Receptionist

Life Solutions - Battle Creek, MI - December 2014 to January 2015 Receptionist

Office Team - Battle Creek, MI - November 2013 to April 2014 Scanning/Data Entry/Billing

Office Team - Kalamazoo, MI - July 2013 to November 2013 Temp

Scanning/Data Entry

Office Team - Kalamazoo, MI - May 2013 to June 2013 Temp

Data Entry Specialist

Spherion - Battle Creek, MI - April 2013 to May 2013 Temp

Shipping Admin

Toyota Tsusho - Battle Creek, MI - January 2013 to March 2013 Temp

EDUCATION

Associate in Applied Science in Accounting

Kellogg Community College - Battle Creek, MI

ADDITIONAL INFORMATION

Core Competencies:

• General Accounting • Cost Accounting

• Intermediate Accounting • Computerized Accounting

• Income Taxation • Business Statistics

• Principles of Economics (MACRO and MICRO) • Business Law

• Business Management • Software Application

• Business Administration

Specialized Skills and Abilities

Accounting:

• Able to complete accounting cycle with a focus on reporting of business transactions, preparing financial statements, income taxes, liabilities, and budgeting

• Experienced with Peachtree accounting software with specialties in accounts receivable and accounts payable, utilizing a general ledger, equity and investments, inventory and payroll

• Trained in all types of business such as service merchandising and manufacturing with a focus on cost controls and planning

• Knowledgeable of tax issues and preparation for individuals and unincorporated businesses; familiarity with tax forms, documentation, and creating solutions for individual tax problems Customer Service:

• Possess a combined 5 years of experience in banking and retail services with emphasis on delivering excellent customer service and meeting the changing demands of customers

• Processed transactions and requests regarding individual accounts; promoted services and products including loans, bonds, credit cards, CDs, and CODs

• Addressed customer questions and concerns, problems solved, multi-tasked and remained detail oriented, ensured customer satisfaction and prompt and friendly service Software Application:

• Word • PowerPoint • Outlook • Excel

• Publisher • Peachtree • Access

Contact this candidate