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Customer Service Administrative Assistant

Atlanta, Georgia, United States
October 21, 2016

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**** ******** ** #*-*, College Park, GA - Georgia 30337 C: 404-***-**** Highly focused and meticulous Administrative Assistant seeking an opportunity to develop a clear career path. A great work ethic, willingness to learn and background in customer service are core of my experience. Being positively motivated, fast learning, effective multitasker who pays great attention to detail and is coachable makes me an asset to any team.

Multi-line phone proficiency

Professional phone etiquette

Customer service-oriented

Superior communication skills in dealing with

customers, coworkers and employers

Meticulous worker; Attentive to quality and detail Excellent physical stamina and the ability to multi-task Remarkable ability to work independently and in a team Type 45 WPM, 10 Key

Cashier, 01/2016 to 08/2016

Checkers Restaurant – Atlanta, GA

Greeted customers promptly.

Completed purchases using Point of Sale systems.

Processed credit, debit card and cash payments and provided customers with receipts. Trained new cashiers on procedures, customer service and sales techniques. Performed food preparation activities to assist backend workers. Packed prepared food items and added condiments.

Suggested items to promote sales.

Counted cash in register at the end of shift and performed tallying activities. Clerical Assistant, 08/2015 to 12/2015

Precision Employment Group – Atlanta, GA

Entered numerical data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Assisted with receptionist duties, file organization and research and development. Created reports, correspondence and spreadsheets with Microsoft Office programs. Pulled internal reports as requested (salaries, bonuses, hours worked). Helped distribute employee notices and mail around the office. Warehouse Associate, 04/2013 to 09/2014

Atlanta Hosiery Company – Atlanta, GA

Picked orders and packaged properly according to pick ticket. PROFESSIONAL SUMMARY



Operated heat transfer press machine.

Regulated machine flow, speed and temperature.

Pressed collegiate logo's onto garments using press machine and other equipment. Recorded product, quantity packaged, and other information on specified forms. Inspected and removed defective products and packaging materials. Administrative Assistant, 01/2012 to 04/2013

Baker Tax Service – Atlanta, GA

Greeted and assisted customers- old and new with questions and concerns of filing state and federal tax returns. Interviewed clients to obtain information needed for filings. Prepared reports by collecting and analyzing information. Maintained client confidentiality

Maintained office supply inventory by checking stock to determine inventory level; anticipating needed supplies; evaluated new office products; placed and expedited orders for supplies. Sent/received faxes; Filed/retrieved documents; Made copies and completed any other assignments as required. High School Diploma: 2004

Frederick Douglass High School - Atlanta, GA

Certification: Customer Service Specialist, 2004

Atlanta Technical College - Atlanta, GA


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