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Customer Service Registered Nurse

Location:
Albany, Georgia, United States
Posted:
October 23, 2016

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Tangelia Smith

*** *. ********** **, ********, GA 31763 w 229-***-**** w acw66i@r.postjobfree.com

GENERAL CLERK & CERTIFIED SURGICAL TECHNOLOGIST

* *****’ Successful Experience in Responsible and Multitask Environments

Organizational & Personnel Leadership/ Excellent Computer Skills/Assignment & Project Expertise

A positive-thinking, results-oriented, and team spirited Administrative Professional recognized for proactively exceeding organizational mandates over the past 10 years in diverse work environments.

CORE STRENGTHS

Communication skills (verbal & written)

Intern training, development and empowerment

Problem solving in high stress working conditions

Team player with other healthcare professionals

Time-management-deadline sensitive

Flexible & adaptable to changing environments

Document control-information processing

Interpersonal and relationship-building skills

Computer Skills: Windows, MS Office 2000(Word, PowerPoint, and Outlook)

WORK HISTORY

South Georgia Surgical Associates, Thomasville, GA

Surgical Scheduler, 2016-

oMedical Coding

oSchedule patients for surgery

oSet up pre-op appointments

oPut surgery on Dr. calendars

oSet up follow up appointments

oAnswer phones

oInsurance pre-certification

SMRC Corporation, (CACI), Newnan, GA

General Clerk I, 2013 - 2015

oPrepared scanned and imaged files or documents and maintained customer confidentiality.

oEnsured files and documents were displayed correctly after being uploaded to Veteran Affair's for staff review.

oAssisted and trained other employees.

oMaintained operation by following policies and procedures

oReported needed changes.

oVerified customer information and account data by reviewing, correcting, deleting, or re-entering data that was combined from both systems when account information is incomplete

Columbus Regional Medical Center, Columbus, GA

Certified Surgical Technologist, 2010 - 2013

oPrepared an operating room for surgery while working collectively with a Surgeon and Registered Nurse Circulator to ensure the surgeon had supplies needed for surgery.

oAssisted with the training of technical school interns.

oWorked on call as required, providing care for emergency and trauma procedures

oMaintained a sterile operating room.

oMaintained patient privacy and confidentiality.

Tift Regional Medical Center, Tifton, GA

Certified Surgical Technologist, 2006 - 2010

oPrepared an operating room for surgery while working side-by-side with the Surgeon and Registered Nurse Circulator to confirm that the surgeon had what they needed for surgery.

oMentored surgical tech students.

oWorked on call as required, providing care for emergency and trauma procedures.

oWashed and sterilized instruments and disposed of contaminated supplies.

oMaintained patient privacy and confidentiality.

Office Depot, Thomasville, GA

Customer Service and Cashier, 2004 - 2005

oGreeted customers and worked as a team member performing cashier duties

oProcessed customer transactions in a timely manner while maintaining good customer service

oCross-trained the customer service department and assisted customers with the refund and exchange of items.

oComputed accurate sales prices for purchase transactions

EDUCATION

ALBANY TECHNICAL COLLEGE, Albany, GA

Medical Coding Certificate, November 2008

SOUTHWEST GEORGIA TECHNICAL COLLEGE, Thomasville, GA

Surgical Technologist Diploma, December 2005

-References and Supporting Documents Furnished upon Request-



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