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Customer Service Representative

Jacksonville, Florida, United States
October 23, 2016

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June Marie J. de Venecia

Customer Service Rep

**** ********* **.

Jacksonville, FL 32244


A great team player who knows dedication and hard work can only lead to growth and success to whatever challenge I may encounter in life and career EXPERIENCE

Stay At Home Mom, Jacksonville, FL - Homemaker 2005 - Present Day

● Managed and maintained a household of 4 from cooking, cleaning, handling finances and keeping everything in order to run smoothly and accordingly

● Sticking to very strict schedules, making and keeping appointments, tend to unexpected ill family members

● Keeping stock of everyone's needs and wants in the household

● Help Keeping deadlines for office meetings, assisting in homework assignments, projects and extracurricular activities: Browns Auto Glass, N orth Charleston, SC - Customer Service/ Sales December 2015 - September 2016

● Working Closely with Major Insurance Companies, Billing and Accepting Jobs

● Working with Multiple Sub-Contractors

● Answering Phones, Writing Up and Filing Work Orders, Scheduling Windshield Appointments According to Windshield Technician

● Working Closely with Glass Distributors- Ordering Correct Glass and Supplies

Cingular Wireless, Wichita Falls, TX - Collections Dept./ Customer Service

January 2005 - October 2005

● Attempting to Collect Total Past Due Balance and Providing Customer Service

● Setting Up Payment Arrangements, Restoring Cell Phone Service

● Educating Customer on Monthly Rate Cell Phone Plans that Would Best Fit Their Needs

● Keeping Call Times at PAR


United Education Institute - Certified Pharmacy Technician License March 2001 - January 2002

Southwestern Community Junior College - Certified Emergency Medical Technician/ General Education College Credits June 1998 - April 1999/

August 1999 - December 1999

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