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Assistant Manager

East Petersburg, Pennsylvania, 17520, United States
October 23, 2016

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**** ****** **., **** **********, PA 17520 • • 717-***-****


• Over 13 years in various administrative roles, from entry level to executive assistant

• Excellent written and verbal communication skills; prior experience of 10 years in advertising sales

• Driven to meet client satisfaction and company success

• Attention to detail, extremely organized and efficient, able to prioritize while multi-tasking and energized by new challenges

• Professional and conscientious of the need for high level of client confidentiality


Lancaster Bar Association, Lancaster, PA 2012 – 2016

Lawyer Referral Service Coordinator/Assistant Executive Director

• Administer all aspects of LBA Lawyer Referral Service program, providing necessary legal services to individuals in Lancaster County

• Perform intake with potential clients to determine their specific needs and successfully match them to attorneys with appropriate expertise

• Recruit new and existing LBA member attorneys to participate in LRS program

• Responsible for maintaining communication with participating attorneys, updating referral client status in database, tracking and collecting percentage fees owed, reporting to Lawyer Referral Service Committee Chair and members

• Responsible for coordinating quarterly LRS meetings, developing agendas, taking minutes

• Written report comparing number of referrals, attorneys, finances, etc. provided for member review at LBA Annual Meeting

• Administrative assistance to Executive Director as needed, including writing articles for quarterly magazine, attending and assisting in the planning of meetings/events as required, including the New Admittee Ceremony, Law Day Luncheon, Annual Bar Dinner, and Holiday Open House

• Association website content maintenance for, including updating staff, member, committees and sections and Board of Director changes, LBA calendar of events and employment opportunities

• Worked directly with website hosting company (One2One, Inc.) to develop Supreme Court Opinions section and enter corresponding information

• General office duties, including answering phones, and providing back-up support for coworkers when out of office

ND Commission Continuing Legal Education Bismarck, ND 2004 – 2011

Director of CLE Compliance & Communications

• Maintenance of Lawyers' Database containing all legal education (CLE) compliance information, contact information, active/inactive status and pending or post disciplinary issues for 2,260 licensed North Dakota attorneys

• Review and approval/disapproval of individual attorney course applications for continuing legal education credits

• Review of attorney CLE Reports of Compliance every three years to determine eligibility of maintaining license to practice in North Dakota

• Review CLE credits for out of state attorneys applying for admission to practice by motion in North Dakota

• Review and approval/disapproval of Sponsor Applications for CLE credit to determine if outside courses met ND Supreme Court Rules for CLE credit as well as ND Commission for CLE policy guidelines


6402 Sundra Dr., East Petersburg, PA 17520 • • 717-***-****

ND Commission Continuing Legal Education Bismarck, continued

• Administrative contact for the bar association Editorial board, including coordination and assignment of articles, content editing and advertising sales for the association's quarterly magazine, The Gavel

• Association website maintenance for; including updating staff, committee, Board of Governor changes, and weekly newsflash emails with association news to members

• Administrative contact for the bar association Information & Services Committee, including updates of legal information pamphlets for the public, and Graduating into an Adult World, a booklet distributed to over 5,000 high school seniors as a legal instructional resource

• Update and maintenance of legal resource publications including ND Pattern Jury Instructions, ND Title Standards Manual and ND Mineral Title Standards Manual

• General office duties, including answering phones, ordering and maintaining supplies

Zuger, Kirmis & Smith, Bismarck, ND 2003 – 2004

Legal Secretary

• Personal secretary for firm partner, Lyle Kirmis

• Transcription of all legal/court documents and client correspondence

• Sorting and prioritizing incoming correspondence based on caseload and case priority

• Assistance to other legal secretaries as necessitated by other partners' and associates' caseloads

• General office duties including answering phones, filing and scheduling client appointments/teleconferences

Laerie Precision Technology, Inc., Longmont, CO 2002 – 2003

Calibration Lab Assistant/Manager

• Assistant and lab manager for on-site contract calibration lab at Seagate Technologies, manufacturer of hard drives

• Scheduled calibrations of hard drive testing equipment, pick-ups and deliveries, minor calibrations

• Billing, accounts receivable and deposits

• General office duties including answering phones, filing, completion of calibration certificates


University of Wyoming – 1991

Bachelor of Science, Journalism

PA Notary

National Association of Bar Executives


North Dakota State Bar & Lancaster Bar Associations ‘Proprietary Lawyers' Databases

Microsoft Suite (Word, Outlook, Excel, PowerPoint)

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