Regina Danielle Bankston

**** ******** ****** ** **********, AL 256-***-**** acw634@r.postjobfree.com

Summary

I am a high-achieving worker offering an extensive background in customer service, sales, client relations, food services and merchandising who can be a self-directed and self-motivated team player who also works well independently.

Experience

Alorica/OptumRx

Customer Service Advocate-Huntsville, AL Oct. 2015-present

•Ordered medication for customers

•Helped customers with their medical insurance and prescription needs

•Contacted insurance and MD offices when necessary to get customer medical information

•Took high volume calls

Frizzles Mar. 2015-Oct. 2015

Manager-Huntsville, AL

•Opening/closing restaurant

•Leadership role

•Heavy cleaning

•Cooking, extensive

•Cash management

•Customer service

Walgreens Apr. 2013-July 2014

Cashier/Pharmacy Technician-Tacoma, WA

•Started as cashier

•Transferred to pharmacy technician

•Floater position when opening came available

•Customer service, cash management

•Assisting pharmacist in filling prescriptions

•Data entry

•Efficient verbal and written communication

•Filing

•Inventory and stock

Clover Park Technical College Mar. 2011-June 2012

Payroll Office Assistant-Lakewood, WA

•Customer service

•Extensive filing, archiving

•Creating spreadsheets and letters

•Organization

•Mailing/Faxing

•Answering phones

•Minimal assistance with payroll and benefit help

Ross Nov. 2011-Aug. 2012

Sales Associate-Lakewood, WA

•Customer service

• Cashier

• Organizing clothing

•Cleaning

•Loss prevention

Frizzles Apr. 2008-June 2010

Shift Leader-Huntsville, AL

•Opening restaurant

•Prepping

•Heavy cleaning

•Customer service

•Cooking

•Cashier

Domino's Pizza Oct. 2007-Apr. 2008

Customer Service Representative

•Customer service

• Answering multi-line phones

•Cleaning

• Cashier

Save-A-Lot Oct. 2006-Dec. 2007

Cashier-Huntsville, AL

•Cashier

• Light cleaning

•Customer service

• Efficient/quality service

Piccadilly Cafeteria Nov. 2005-Feb. 2006

Food Server-Huntsville, AL

•Customer service

•Served on food line

Education

Clover Park Technical College

•Certified Pharmacy Technician

•Graduated 2012

S.R. Butler High School

•Graduated 2008

•High School Diploma

Volunteer Experience/ Certifications

•Volunteer work for Habitat for Humanity 2008

•Hospital pharmacy technician internship

• St. Claire Hospital in Lakewood, WA 2012

•Retail pharmacy technician internship

•Fred Meyer Pharmacy in Tacoma, WA 2012

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