DAMIAN CHUNG DIRECTOR, CH. E., P. ENG.
** ********** ****, *******, ******* (C) 647-***-**** acw623@r.postjobfree.com EXECUTIVE SUMMARY
MISSION STATEMENT
To develop a highly efficient organization void of waste through the skillful application of Lean Six Sigma methodologies, process improvement leadership and
empowerment of its people.
CAREER OBJECTIVE
Chemical Engineer and certified Lean Six Sigma
professional with 6 years of experience in achieving aggressive process improvement goals by applying
change management expertise and driving highly
engaged cross-functional teams to quantified and
measurable successes. Skilled and organized project manager utilizing DMAIC methodologies, value stream mapping techniques, statistical analysis and operational strategies to eliminate waste while creating a best-in-class organization.
KEY IMPROVEMENT PROJECT EXAMPLES
Business Continuity and DRP Strategy
o 50% reduction of lost time of critical
communications
Warehouse and Production Strategy
o 20% increase of on-time performance
o 18% increase in inventory accuracy
o 10% increase in throughput
o 13% reduction in inventory levels
Paperless Initiative
o 52% reduction in paper use from 2013 levels
o 24% reduction in office admin man-hours
o 16% reduction of office admin compensation
Cash Conversion Cycle Analysis
o 8% reduction of inventory cash cycle
o 14% reduction of A/R cash cycle
o 2 day reduction in total cash cycle at
$250,000/day
ERP Replacement Project
o 250 process maps and SOP’s created
o Trained 200 employees in 6 weeks
o Project inception to go-live in 18 months
EXPERIENCE AND SKILLS
13 years of ISO 9001:2008
auditing, management and
strategic leadership
11 years of end-to-end business
process improvement, people
management, supply chain and
distribution
10 years of strategic business
planning
6 years of continuous
improvement using Lean Six
Sigma
5 years of project management
RECENT POSITIONS HELD
Director, Quality and Continuous
Improvement
Director, Operations and Business
Processes
Operations Manager
Application Engineer
EDUCATION, CERTIFICATIONS AND
ASSOCIATIONS
B.A.Sc. Honours Chemical
Engineering
Lean Six Sigma Green Belt
Lead Auditor ISO9001:2015
Business Continuity and Risk
Member, PEO
INTERESTS AND HOBBIES
Athletics (football, softball,
badminton, hockey, cycling)
Volunteer baseball coach and
high school tutor
Team captain, Becel Ride for Heart
Photography
Enjoying life everyday with family
Please See Resume for Full Details
DAMIAN CHUNG DIRECTOR, CH. E., P. ENG.
56 Castleglen Blvd, Markham, Ontario (C) 647-***-**** acw623@r.postjobfree.com SKILL HIGHLIGHTS
22 years of sales and customer experience within organization of over $100MM in sales
15 years of engineering experience in nuclear, mining, chemical and pharma industries
13 years of ISO 9001:2008 quality auditing, management and strategic leadership
11 years of people leadership, management of office and manufacturing processes, multiple warehousing with $15MM of inventory, distribution, logistics and supply chain management
6 years of continuous improvement experience using Lean Six Sigma
3 years of ERP/WMS project management, selection, design, employee training and implementation
PROFESSIONAL EXPERIENCE
Lakeside Process Controls Ltd. / Emerson Process Management 1994 - Present Lakeside Process Controls (http://www.lakesidecontrols.ca/) is the local business partner
(LBP) for Emerson Process Management and is responsible for design, engineering, services and direct sales in Ontario and Manitoba.
Director, Quality and Continuous Improvement 2016 - Present
Accountable for driving quality and continuous improvement culture throughout the entire organization to improve employee engagement, increase customer loyalty and increase profit
Owner of key projects such as warehouse bar-coding, shop order production optimization and cost allocation, services utilization, logistics consolidation and streamlined communication using Cloud tools
Director, Operations and Business Processes 2011 - 2016
Member of Leadership Team responsible for the overall strategic direction of the Lakeside Group of Companies
Quality Management Representative and Lead Auditor for 100% compliance to all external audits
Streamlined cross-border logistics resulting in over $50K savings annually
Optimized and managed $15MM inventory performance to meet challenging GP, fill rate and sales growth goals
Designed and managed IT projects and wrote IT playbook to enable close to 100% uptime independent of team resources
Transformed and fully overhauled existing QMS into an agile BMS
Created 30-person virtual quality organization focused on quality projects
Drove continuous improvement and value stream analysis of office, multi- warehouse and production processes
Implemented formal CAPA, NCR, Kanban and Control Plan processes to exceed stringent Nuclear customer requirements
Completed ERP project on time and on budget with 100% employee adoption – the largest and most complex project in company history
Direct reports include Quality, IT and Warehouse Operations Manager 2005-2011
Responsible for efficiency of end-to-end business processes, adherence to quality and financial sustainability
Developed, published and maintained process maps and SOP’s across entire business
Diligent investigation of inbound freight methods resulting in savings of $10K per month (8%)
Grew customer seminar attendance by 300% by designing, hosting and presenting technical content
Successfully recruited and developed up to 10 AE’s and CSR’s annually
Direct reports included CSR’s, AE’s, Office Admin, Marketing and Warehouse Application Engineer (AE) 1994 - 2005
Sized, selected and designed Emerson products, systems and solutions including measurement, flow, analytical and control products for process automation
Serviced customers across geographical and industry-focused accounts such as metals and mining, pulp and paper, nuclear, water OEM's and engineering procurement contractors
Trainer and mentor for all new engineers lasting 6-12 months per individual Previous employers include Aquarius Coatings, Ministry of Environment, Northern Pigments, Petro Canada Lubricants Centre and Vale INCO KEY PROJECTS AND ACCOMPLISHMENTS
Business Continuity and DRP Strategy for FY16 2015 to Present Owner of strategy focused on identifying key IT deliverables and maintaining near 100% uptime for business continuity.
50% reduction of lost time of critical communications (email and voice) QMS to BMS Quality Evolution Strategy for FY16 2015 to Present Architect and owner of strategy focused on decentralizing quality and continuous improvement activities in order to increase agility and adoption of QMS.
Virtual org formed of 22 employees across Lakeside Group of companies
Implemented Kanban Pull System and Control Plans in manufacturing environment
Created quality scorecard including metrics around CAPA’s, NCR’s and customer satisfaction
Warehouse and Inventory Strategy for FY16 2015 to Present Owner of strategy focused on warehouse on-time shipment, inventory accuracy and inventory ROI KPI’s. Utilized 5S, Kanban, VSM, process levelling and RCA methodologies.
Customer on-time shipments improved 20% to 96% six months ahead of schedule
Inventory accuracy improved 18% to 96% on average across all sites in seven months
10% increase in production throughput by removing waste Paperless Initiative 2014 - Present
Owner of the paperless corporate initiative responsible for designing and implementing a paperless environment in the span of 24 months.
52% reduction in use of paper (240,000 sheets) annually
24% reduction in annual office admin man-hours
16% reduction of annual office admin compensation ERP Project 2014 - 2015
Full replacement of 20-year old legacy AS400 business systems to an integrated Oracle- based ERP (IFS) platform. Operated as Team Lead for the Core and Extended team, project manager for environment readiness, training and cut-over activities and as SME for all major ERP modules.
Created over 250 Visio process maps for use as SOP’s and training purposes
Formulated training plan to indoctrinate all 200 employees in 6 weeks
Project design to full go-live in in 18 months
Awarded the 2015 annual Operational Excellence award Mobility Strategy 2013 to 2015
Owner, project manager and key decision maker responsible for leading contract negotiations with the three main cellular providers. Stage two of project will involve design of the ERP platform to deploy CRM to mobile users in order to attain overall mobility strategy.
$15,000 reduction of wireless costs per year for three years of the contract Head Office Re-Location 2014
Managed warehouse and IT teams for the successful move of head office over a single weekend entailing over 120 employees and a warehouse of $15 million worth of inventory.
Four hours of total downtime of critical communications
Zero hours of warehouse operations downtime
Business Activity Reports (B.A.R.) Project 2012 - 2014 Creator, project manager and team lead responsible for building live editable and drillable business tables for managers and employees to replace static Cognos reports.
Completed project from vision to deployment of first tables within 8 months
Awarded the 2013 annual Operational Excellence award EDUCATION AND PROFESSIONAL DEVELOPMENT
ISO9001 Essentials BSI
Business Continuity and Risk Index BSI
Managing Supply Chain Risk BSI
Lead Auditor SAI Global
CSAZ299 Quality Training ANRIC
Lean Six Sigma Green Belt The Knowledge Academy
Radiation Safety Officer (RSO) Stuart Hunt
Finance for Non-Financial Managers Schulich School of Business B.A.Sc. Honours Chemical Engineering University of Waterloo PERSONAL INTERESTS
Photography, Athletics (football, softball, badminton, hockey, cycling), Family and Enjoying Life Everyday