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Chemical Engineer, Operations Professional, Director, Lean Six Sigma

Markham, Ontario, Canada
October 23, 2016

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** ********** ****, *******, ******* (C) 647-***-**** EXECUTIVE SUMMARY


To develop a highly efficient organization void of waste through the skillful application of Lean Six Sigma methodologies, process improvement leadership and

empowerment of its people.


Chemical Engineer and certified Lean Six Sigma

professional with 6 years of experience in achieving aggressive process improvement goals by applying

change management expertise and driving highly

engaged cross-functional teams to quantified and

measurable successes. Skilled and organized project manager utilizing DMAIC methodologies, value stream mapping techniques, statistical analysis and operational strategies to eliminate waste while creating a best-in-class organization.


Business Continuity and DRP Strategy

o 50% reduction of lost time of critical


Warehouse and Production Strategy

o 20% increase of on-time performance

o 18% increase in inventory accuracy

o 10% increase in throughput

o 13% reduction in inventory levels

Paperless Initiative

o 52% reduction in paper use from 2013 levels

o 24% reduction in office admin man-hours

o 16% reduction of office admin compensation

Cash Conversion Cycle Analysis

o 8% reduction of inventory cash cycle

o 14% reduction of A/R cash cycle

o 2 day reduction in total cash cycle at


ERP Replacement Project

o 250 process maps and SOP’s created

o Trained 200 employees in 6 weeks

o Project inception to go-live in 18 months


13 years of ISO 9001:2008

auditing, management and

strategic leadership

11 years of end-to-end business

process improvement, people

management, supply chain and


10 years of strategic business


6 years of continuous

improvement using Lean Six


5 years of project management


Director, Quality and Continuous


Director, Operations and Business


Operations Manager

Application Engineer



B.A.Sc. Honours Chemical


Lean Six Sigma Green Belt

Lead Auditor ISO9001:2015

Business Continuity and Risk

Member, PEO


Athletics (football, softball,

badminton, hockey, cycling)

Volunteer baseball coach and

high school tutor

Team captain, Becel Ride for Heart


Enjoying life everyday with family

Please See Resume for Full Details


56 Castleglen Blvd, Markham, Ontario (C) 647-***-**** SKILL HIGHLIGHTS

22 years of sales and customer experience within organization of over $100MM in sales

15 years of engineering experience in nuclear, mining, chemical and pharma industries

13 years of ISO 9001:2008 quality auditing, management and strategic leadership

11 years of people leadership, management of office and manufacturing processes, multiple warehousing with $15MM of inventory, distribution, logistics and supply chain management

6 years of continuous improvement experience using Lean Six Sigma

3 years of ERP/WMS project management, selection, design, employee training and implementation


Lakeside Process Controls Ltd. / Emerson Process Management 1994 - Present Lakeside Process Controls ( is the local business partner

(LBP) for Emerson Process Management and is responsible for design, engineering, services and direct sales in Ontario and Manitoba.

Director, Quality and Continuous Improvement 2016 - Present

Accountable for driving quality and continuous improvement culture throughout the entire organization to improve employee engagement, increase customer loyalty and increase profit

Owner of key projects such as warehouse bar-coding, shop order production optimization and cost allocation, services utilization, logistics consolidation and streamlined communication using Cloud tools

Director, Operations and Business Processes 2011 - 2016

Member of Leadership Team responsible for the overall strategic direction of the Lakeside Group of Companies

Quality Management Representative and Lead Auditor for 100% compliance to all external audits

Streamlined cross-border logistics resulting in over $50K savings annually

Optimized and managed $15MM inventory performance to meet challenging GP, fill rate and sales growth goals

Designed and managed IT projects and wrote IT playbook to enable close to 100% uptime independent of team resources

Transformed and fully overhauled existing QMS into an agile BMS

Created 30-person virtual quality organization focused on quality projects

Drove continuous improvement and value stream analysis of office, multi- warehouse and production processes

Implemented formal CAPA, NCR, Kanban and Control Plan processes to exceed stringent Nuclear customer requirements

Completed ERP project on time and on budget with 100% employee adoption – the largest and most complex project in company history

Direct reports include Quality, IT and Warehouse Operations Manager 2005-2011

Responsible for efficiency of end-to-end business processes, adherence to quality and financial sustainability

Developed, published and maintained process maps and SOP’s across entire business

Diligent investigation of inbound freight methods resulting in savings of $10K per month (8%)

Grew customer seminar attendance by 300% by designing, hosting and presenting technical content

Successfully recruited and developed up to 10 AE’s and CSR’s annually

Direct reports included CSR’s, AE’s, Office Admin, Marketing and Warehouse Application Engineer (AE) 1994 - 2005

Sized, selected and designed Emerson products, systems and solutions including measurement, flow, analytical and control products for process automation

Serviced customers across geographical and industry-focused accounts such as metals and mining, pulp and paper, nuclear, water OEM's and engineering procurement contractors

Trainer and mentor for all new engineers lasting 6-12 months per individual Previous employers include Aquarius Coatings, Ministry of Environment, Northern Pigments, Petro Canada Lubricants Centre and Vale INCO KEY PROJECTS AND ACCOMPLISHMENTS

Business Continuity and DRP Strategy for FY16 2015 to Present Owner of strategy focused on identifying key IT deliverables and maintaining near 100% uptime for business continuity.

50% reduction of lost time of critical communications (email and voice) QMS to BMS Quality Evolution Strategy for FY16 2015 to Present Architect and owner of strategy focused on decentralizing quality and continuous improvement activities in order to increase agility and adoption of QMS.

Virtual org formed of 22 employees across Lakeside Group of companies

Implemented Kanban Pull System and Control Plans in manufacturing environment

Created quality scorecard including metrics around CAPA’s, NCR’s and customer satisfaction

Warehouse and Inventory Strategy for FY16 2015 to Present Owner of strategy focused on warehouse on-time shipment, inventory accuracy and inventory ROI KPI’s. Utilized 5S, Kanban, VSM, process levelling and RCA methodologies.

Customer on-time shipments improved 20% to 96% six months ahead of schedule

Inventory accuracy improved 18% to 96% on average across all sites in seven months

10% increase in production throughput by removing waste Paperless Initiative 2014 - Present

Owner of the paperless corporate initiative responsible for designing and implementing a paperless environment in the span of 24 months.

52% reduction in use of paper (240,000 sheets) annually

24% reduction in annual office admin man-hours

16% reduction of annual office admin compensation ERP Project 2014 - 2015

Full replacement of 20-year old legacy AS400 business systems to an integrated Oracle- based ERP (IFS) platform. Operated as Team Lead for the Core and Extended team, project manager for environment readiness, training and cut-over activities and as SME for all major ERP modules.

Created over 250 Visio process maps for use as SOP’s and training purposes

Formulated training plan to indoctrinate all 200 employees in 6 weeks

Project design to full go-live in in 18 months

Awarded the 2015 annual Operational Excellence award Mobility Strategy 2013 to 2015

Owner, project manager and key decision maker responsible for leading contract negotiations with the three main cellular providers. Stage two of project will involve design of the ERP platform to deploy CRM to mobile users in order to attain overall mobility strategy.

$15,000 reduction of wireless costs per year for three years of the contract Head Office Re-Location 2014

Managed warehouse and IT teams for the successful move of head office over a single weekend entailing over 120 employees and a warehouse of $15 million worth of inventory.

Four hours of total downtime of critical communications

Zero hours of warehouse operations downtime

Business Activity Reports (B.A.R.) Project 2012 - 2014 Creator, project manager and team lead responsible for building live editable and drillable business tables for managers and employees to replace static Cognos reports.

Completed project from vision to deployment of first tables within 8 months

Awarded the 2013 annual Operational Excellence award EDUCATION AND PROFESSIONAL DEVELOPMENT

ISO9001 Essentials BSI

Business Continuity and Risk Index BSI

Managing Supply Chain Risk BSI

Lead Auditor SAI Global

CSAZ299 Quality Training ANRIC

Lean Six Sigma Green Belt The Knowledge Academy

Radiation Safety Officer (RSO) Stuart Hunt

Finance for Non-Financial Managers Schulich School of Business B.A.Sc. Honours Chemical Engineering University of Waterloo PERSONAL INTERESTS

Photography, Athletics (football, softball, badminton, hockey, cycling), Family and Enjoying Life Everyday

Contact this candidate