NANCY QUINN, PHR-SHRM CP

480-***-****

acw60m@r.postjobfree.com

PROFESSIONAL SUMMARY

Human Resources professional with extensive operations experience

Multi-site and multi-state HR experience

Expertise in employment law, employee relations and compliance

PROFESSIONAL EXPERIENCE

Centuri Construction, Phoenix, AZ 2016-present

HR Compliance Manager

Acting as the DER (subject matter expert) for the FMCSA and PHMSA DOT drug and alcohol program handling 4000 unionized employees. Develop policies for post- accident testing, prescription drug use and substance abuse self-disclosure process. Manage vendor performance with quarterly scorecard review

Oversee background check, MVR and immigration (E-Verify and I-9) compliance

Modify policies and procedures for corporate and field operations compliance – examples are hotline and ethics reporting and HR investigations

Manage fit for duty, worker’s compensation claims and return to work program

Track state laws and regulations for company- wide compliance –operations in 14 states

Respond to third party audits

Empire-CAT, Mesa, AZ 2012 –2016

HR Manager/Business Partner

Provide strategic and employee relations consultation to the Service, Mining and Product Support client groups in AZ, NM and CA including 11 mine sites and a client base of 800 employees

Conduct investigations relating to FMLA, ADA, ADEA, EEO, FLSA, DOL and harassment complaints – coordinate with outside legal counsel as needed

Counsel managers on FMLA, STD and LTD leaves and ADA accommodations

Participate in OFCCP audits and affirmative action planning

Manage substance screening and drug/alcohol program for non DOT. Partner with DOT manager on drug screening and non-compliance employment actions with hiring, corrective action, termination and leave of absences

Implement a second chance substance abuse and performance management policies. Manage worker’s compensation claims and return to work program

Responsible for employee retention, career path, succession planning and compensation projects – analyze reporting from Day force HRIS

Develop workforce planning /staffing strategy for new manufacturing facility utilizing lean processes and workforce efficiencies. Implemented a step progression compensation program for technicians

Develop performance management and progressive discipline process. Train managers and directors

IGO, INC., Scottsdale, AZ 2007 – 2012

Director of Human Resources

Facilitate the set-up of HR operations in multiple international countries including Australia, Thailand, Hong Kong, UK and China. Set up visas, work permits and employment contracts according to country laws and industrial relations requirements. US offices in AZ and CA

Ensure compliance with 401k, SOX, worker’s comp and HR audit controls and regulations. Partner with CFO on quarterly audits and SEC reporting

Investigate charges of harassment, discrimination and wrongful termination. Implement a HR policy and procedure manual

Oversee compliance of Ethics Point hotline and Code of Conduct policy

Create a workforce planning strategy to support new product development and international distribution expansion in China

Administrator for payroll, HRIS system (ADP) and all benefits including the 401K and stock option plan. Manage benefit vendor and broker for plan selection and open enrollment

Conduct a compensation analysis for all pay bands directed by the BOD and Compensation Committee for domestic and international executives. Create long term equity incentive plan for CEO and VP’s

Manage two company acquisitions (CA, Australia and UK employees) -talent review, culture assessment, draft employment agreements, review organizational structure and HR policies. Set up benefit and compensation policies

HACIENDA BUILDERS/STATE MORTGAGE, Scottsdale, AZ 2006-2007

Director of Human Resources

Develop an employee performance evaluation and merit process

Update job descriptions, organizational charts and compensation contracts in conjunction with an FLSA/DOL audit

Assist VP of Construction with site safety policies and programs aimed at preventing injuries

Investigate all employee complaints and charges of harassment and discrimination. Train employees and managers on legal compliance

File EEO and OSHA reports. Assist with OSHA training

Manage benefit vendors and broker for open enrollment and annual plan selection

Oversee payroll and benefits administration staff (ADP HRIS). Manage vendors for benefit plans and background screening

Allied Transportation, Decatur, GA/Southfield. MI 2004-2006

Director of Human Resources

Oversee Human Resources operations of a unionized automotive car hauler with 25 facilities within the U.S and Canada

Supervise HR Generalists and payroll staff (PeopleSoft HRIS). Manage vendor performance

Oversee compliance with local/federal laws. Conduct investigations involving EEOC, OSHA, Title VII, ADEA, harassment and wrongful termination complaints

Oversee and train staff on safety, OSHA and DOT compliance. File OSHA reports

Participate in AAP planning and implementation

Responsible for applicant tracking, new hire onboarding and pre-employment background checks

Administer compensation and benefit administration. Prepare and manage department budget

Administrator for collective bargaining agreements for unionized sites

Establish a variable pay structure with an emphasis on incentives and bonuses

Interpublic Group of Companies (GM R*Works), Detroit, MI 1999-2003

Director of Human Resources

Create the HR department for a start-up General Motors sports and event marketing agency. Supervise a support staff of nine and manage operating budget

Oversee talent management, performance management, benefit administration, compensation, salary administration, payroll and learning/development and employee relations for 300 employees in MI, NY, TX, IL, GA & CA

Administrator for HRIS system – payroll and applicant tracking. Manage vendors and TPA’s

Develop employee handbook and standardize policies for travel/entertainment and expense reporting

Create and deliver several managerial training courses and a new employee onboarding

Investigate employee complaints and allegations of harassment, discrimination and hostile environment

Assist with a merger and acquisition of a PR/media firm - compensation plans, organizational structure and talent assessment

Career Experience prior to 1998 – Corporate Recruiter and Account Manager for Manpower Automotive (assigned to General Motors account)

EDUCATION

Six Sigma Green Belt

University of Detroit – BS Management – Industrial Relations

CERTIFICATES AND PROFESSIONAL AFFILIATIONS

PHR and SHRM CP

DER Certified - Designated Employer Representative through DATIA

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