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Human Resources Team Leader

Durham, North Carolina, United States
October 20, 2016

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**** ******* *****, *** **, Durham, NC 919-***-****

I am a college educated, experienced professional. I have worked in human resources for almost 6 years. In that capacity, I have learned how to be extremely organized, to pay close attention to details, to work well with others as well as independently, to meet deadlines, to work well under pressure, to communicate effectively, to prioritize, and to handle sensitive and confidential information with tact and discretion.


Cake Decorator, Food Lion, June 2013 March 2016

Responsible for all special orders, maintaining a full case as prescribed by regional standards

Followed and upheld all company and regional policies and procedures

WHOLE FOODS MARKET, INC., November 1986 – May 2013: Durham, NC and New York, NY

Cake Decorator, Durham, NC, September 2011–May 2013

Responsible for wedding cake orders and delivery of those wedding cakes to their destinations

Utilized creativity in developing new cake flavors and decorations

Followed and upheld all company and regional policies and procedures

Human Resources Specialist (Payroll and Benefits Specialist), New York, NY, October 2007–September 2011

Completing payroll in a biweekly fashion, entering and processing all data correctly

Maintaining and completing payroll and benefit records for upwards of 370 team members

Responsible for all Unemployment and Harassment Claims, Workers Compensation and General Liability Claims

Hired, trained, and supervised a full-time Payroll and Benefits Processor

Responsible for maintaining and updating OSHA logs, employee relations issues, and recruitment

Processed all new hire paperwork, wage increases, demotions and separations

Acted as liaison between team members and Store Leadership while maintaining confidentiality and company policies

Responsible for all Benefits Administration, including processing enrollments and completing terminations

Human Resources Specialist Assistant (Payroll and Benefits Processor) New York, NY, May 2006–October 2007

Responsible for all aspects of job in absence of Payroll and Benefits Specialist

Met all Annual Enrollment guidelines and payroll guidelines on a consistent basis

Filed all Workers Compensation, Harassment, General Liability and Unemployment Claims in a timely fashion

Processed all new hire paperwork, wage increases, demotions, and separations in a timely fashion

Bakery Night Supervisor, New York, NY, March 2004–May 2006

Supervised and orchestrated all aspects of closing shift duties

Supported and implemented team, store, and regional programs and guidelines

Led the team in all capacities in absence of team leader

Updated and maintained product loss sheets, inventory, and ordering

Store Shift Leader, Durham, NC, June 2003–February 2004

Oversaw general store operations, opening and closing, emergency management, store cleanliness, team member supervision, and customer satisfaction

Rotated through all departments and communicated with diverse groups of people

Safeguarded against internal and external theft and verified and deposited daily sales in excess of $14,000.

Associate Bakery Team Leader, Durham, NC, June 2000–June 2003

Responsible for leading a team averaging $25,000/week in sales

Hired, trained, scheduled, and supervised a staff of 14 people

Demonstrated creative problem solving, decision making, and clear communication skills

Performed ordering, inventory, margin analysis, and purchase journal reconciliation

Communicated and demonstrated company policies and procedures, including conflict resolution and disciplinary action

Delegated department responsibilities, met deadlines, and achieved excellence in leadership skills


Meredith College BA in Dance, 1997, with Honors: Magna Cum Laude


Microsoft Excel, Windows XP, Word 2012, Workbench Systems, Kronos Payroll Systems

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