Inayat Iqbal Surve Page *

Doha, Qatar Phone: +974-********, INDIA: +91-982*******. acw5up@r.postjobfree.com PROFESIONAL COURSES

IATA GDS Fares & Ticketing

Course. (Montreal Canada).

Diploma in International Airlines

Travel / Tourism Management

(DIATM).

International Airlines / Travel

Agency, Computerized

Reservation System (CRS)

(SABRE, AMADEUS, ABACUS &

GALILEO).

Document Production Training

in GALILEO from Galieo India

Pvt. Ltd.

Personnel Detail

Nationality: Indian

Date of Birth: 21/02/1983

Religion: Muslim

Marital Status: Married

Language Known:

English, Urdu, Hindi, Marathi &

Arabic (Reading)

PPOOSSTT AAPPPPLLIIEEDD FFOORR SSRR.. TTRRAAVVEELL CCOONNSSUULLTTAANNTT Summary:

Proactive Airline Reservation Agent and customer service professional offering 15+ years experience in sales and customer service. Able to remain calm and level- headed when faced with distressed travelers. Friendly nature and hard-working attitude enabling the ability to meet any challenge in fast-paced environments. Highlights:

Customer service mindset

Persuasive communication

style

Skilled multi-tasker

Conflict resolution expertise

Adaptable nature

Data management

POS systems

Scheduling

Excellent judgment

Organized

Key Skills:

Excellent administrative and management skills.

Expertise with all the procedures of travel and tourism.

Excellent geographical knowledge.

Experienced in working with reservation systems and transactions process.

Strong customer service skills and proficient in office duties.

Proficiency in computer skills like ms word, excel and internet etc. Personality Traits:

Excellent communication and management skills.

Confident and ability to handle difficult situations.

Friendly and helping personality.

Follow high professional ethics.

Work Experience:-

Akbar Designation: Responsible Travel calls, Handling meets contribution Ensure basis. Travels emails the Counselors invoices team Supervisor standard. & on of for queries members, a India of overall daily/are Air Motivate/answered. Pvt. performed weekly ticket, supervision. guide Ltd. manage Hotel basis. & (Bandra supervise on Bookings Since time staff Ensure Branch, & to March them accurately achieve that & ensuring visa 2013 Mumbai) activities targets are & to monitor raised quality till with assigned date. on positive of that work daily all to Inayat Iqbal Surve Page 2

Education

Bachelor of Arts (TYBA) –

Appeared

Higher Secondary School

Certificate (HSC)

Secondary School Certificate

(SSC).

Software Skill

Operating Systems: Windows-

NT, XP, 2000, 2003, 2007, 2008

MS Word, MS Excel, MS

PowerPoint, MS Outlook.

Strong sense of E-mail /

Internet, Outlook Express,

Windows Mail & Incredimail

Passport Details

Passport No: J7007380

Date of Issue: 17/03/2011

Date of Expiry: 16/03/2021

Place of Issue: Mumbai (M.S)

Ensure Check Closure Supporting bookings Submission consultants. Support reservations. Handle Escort/sale Manager. each of International and corporate escalation on corporate PNR of ticketing preferred periodic passes within as clients queries. and MICE through reports well the non with Groups stipulated as preferred quality to seats small Manager, check. & confirmation time carrier. group travel defined. Maintain and with and individual Error them arranging Report as travel Tour VIP of ATLAS Designation: Responsible ticketing answered. To staff. Coordinating with Keep ensure Handle Keep operations. Handle attend TOURS airline in Track the sub-few regular & Supervisor and organization corporate agents for visas. & of for and solve best TRAVELS market touch overall making provides Ensure fares. all clients. operational with gets trend, PVT. supervision airline & them the clients monitor negotiate best LTD. best reservation problem deal. & April deal. (that Bandra service of best International 2009 all as for discounts calls, provider highlighted Branch, to group February mails to series with Mumbai) flight by & ensure queries reservation supplier negotiates 2013. bookings, timely are & UNIGLOBE Designation: Handle routings Taking system Update Update To Process completion) Make information for corporate and corporate and with AIR UATP SENIOR ticket maintain as complete TRAVEL best charge requested reservation. deals, fare queries. TRAVEL from client slip quotation. BUREAU. codes travel customers form profile. by Work EXECUTIVE before corporate requirements for on (Corporate Routes over issuance travel the clients request Travels phone Credit (of from Dec ticket. in and accordance 2008 Card and initial - Andheri) feeding suggest ticket to enquiry April issuance. them with three 2009. to in their the file (3) Inayat Iqbal Surve Page 3

Declaration:

I hereby declare that the above information, which I furnish is true & correct accordingly to my knowledge. I hereby authorize the management to cross verify the above information, which I mentioned above. Inayat Iqbal Surve

30252681

Doha, Qatar

travel aspects foreign policy exchange of travel and etc. including relevant Service air, accommodation, Level Agreement car (hire, SLA). insurance, This covers visa, all Akbar Senior Handle Revert itineraries, International & Maintaining frequent Reservation Travels corporate on flyer Issue/emails the of & India domestic register numbers. re-clients & and issue Ticketing Pvt. for suggests for reservation. tickets, Ltd. tickets their Executive (travel fare Corporate travel and calculation Update passport related options, Division) passenger Feb queries. issued. etc. fare 2006 quotations, profile, to April meal, 2008. design seat Al-Sharief Enterprises

Ticketing Cosmos Ticketing Assisting Arranged journey Collected digital Instructed passports, Making Attend Quoted Provide International entries Executive. walk-In air gate for Domestic in and payments etc. charge ticket passengers passengers the announcements In confirmed for passengers check-fares air and & for travel. cashier. IATA in International as in process ticket asked tickets & carrying Travel and non by reservation and for booking IATA customers consulting Agency. one-checking required travel side, seats Jul and May and agents. return, travel service as documents 2001 made booked per 2002 documentation. and to customers' to manual March clients. to tickets connecting such Jan. 2002 as 2006. request. as well visas, flight as

Contact this candidate