Terry Lynn Donahue

**** *. **** *., *******, Indiana 46783

260-***-****

acw5se@r.postjobfree.com

Professional Profile

Well organized, reliable and highly motivated

Excellent verbal, written and interpersonal communication skills

Recognize patient confidentially

Willing to learn new and challenging skills

Familiar with medical and legal terminology

Energetic and self-motivated individual

Education/Professional Development

Certified Healthcare Access Associate, National Association of Healthcare Access Management, Fort Wayne, IN, 2014

GED, Anthis Career Center, Fort Wayne, IN, 2013

Executive Secretarial Diploma, Dorothea B. Lane Secretarial School, Wilmington, DE, 1987

Professional Skills

ADMINISTRATIVE SKILLS

Prepare and process legal documents and letters, such as hearings, subpoenas, complaints, appeals and motions.

Compose, typed and distribute meeting notes.

Used computers for word processing.

Operate office equipment, such as fax machines, copiers or phone systems.

Organize and maintain documents and case files.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed.

HEALTH CARE SKILLS

Type dictation into computer using Dictaphone transcribing machine.

Return dictated reports in printed or electronic form for physician’s review, signature, and corrections and for inclusion in patients’ medical records.

Transcribe dictation of various medical reports.

Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, typing, filing and operating office machines.

Experience

Patient Access Services Representative; Parkview Hospital, Huntington, IN 04/16-Present

Environmental Services; Parkview Hospital, Huntington, IN 03/14-04-16

Childcare; Parkview YMCA, Huntington, IN 09/12-07/14

Legal Secretary; Leo J. Boyle Law Office, Wilmington, DE 11/09-06/10

Legal Secretary; Elzufon, Austin, Reardon, Tarlov & Mondell,

Wilmington, DE 03/07-02/09

Transcriptionist; Donahue Professional Transcription Services, Wilmington, DE 06/00-12/06