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Quality Assurance Manager

Pennsylvania, United States
October 20, 2016

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Curtis L Bond

* * * * * T r i b e S q u a r e

Ap t 3 0 2

Du l l e s VA . 2 0 1 6 6

Cell: 912-***-****

Executive Focused Facilities Summary and Operations Manager offers 26+ years' diverse experience in manufacturing and military settings. Successful in overseeing major projects along with meeting government environmental regulations. Pursues opportunities for new growth and expansion by leveraging in-depth knowledge of industry trends and developments. Core Qualifications

• Business Management • Quality Assurance Specialist

• Staff training and development • SIX SIGMA Green Belt Certified

• Experienced in production scheduling

• Defense Acquisition Workforce Improvement Act

(DAWIA) Level 11 certified

Professional Quality Assurance Experience Specialist / GS-1910-11 February 2016 to Present

Defense Contract Management Agency (DCMA) – Chantilly, VA

• Reviews contracts and technical data packages to identify the specification requirements.

• Establishes and maintains communications with contractor's top management to ensure understanding exists for acceptable quality evidence for performance and key process proofing/measurement and analysis.

• Reviews and ensures flow-down of contract requirements to the contractor's inspection system and/or quality management.

• Reviews and ensures equipment, material, people, environment, methods, and other inputs to new/changed production/manufacturing processes and associated process controls to assure that contractual technical requirements are met for new/modified items or for products transitioning from design to production.

• Designs, plans and implements an effective risk management program to ensure that all threats to the successful delivery of the contract are addressed and mitigated in the Government’s best interests.

• Prepares surveillance plans tailored to a level of detail appropriate to the size, complexity and criticality of a supplier’s facility and contracts.

• Completing Defense Acquisition Workforce Improvement Act (DAWIA) Level 11 certification. Quality Assurance Specialist / GS-1910-11

September 2014 to February 2016

Strategic Weapons Facility Atlantic (SWFLANT) – Kings Bay, GA

• Responsible for the development, implementation, and maintenance of effective surveillance programs to evaluate contractor/government product assurance, manufacturing, safety, security, quality and processing systems for compliance with SSBN Trident II D-5 missile systems.

• Apply quality assurance principles, auditing principles, statistical techniques, data collection efforts and continuous improvement methodologies to assess the adequacy of contactor processes, depot level repair, and testing to ensure certification standards are met.

• Conduct random and continual Process Monitoring/Verification and Surveillances of missile processing which requires me to witness, evaluate, conduct data collection, characteristic building, trending, and verify contractor performance of a variety of assessments and tests.

• Perform investigations and analysis related to technical and quality systems, hardware and documentation, including trend analysis to determine the root cause(s) of discrepancies/deficiencies and initiate effective corrective action for preventing occurrences of defect(s).

• Review and provide concurrence for engineering change proposals for technical accuracy and compliance with applicable Strategic Systems Programs (SSP) directives.

• Personnel Reliability Program (PRP) for special weapons and held a DOD Top Secret clearance. Quality Assurance Specialist

June 2014 to September 2014

CB&I Federal Services – Kings Bay, GA.

• Produce and developed quality assurance plans.

• Organize the resources to implement the plans for quality assurance.

• Establish whether the organization’s proposed product or service possesses characteristics which will satisfy customer needs.

• Establish organization’s plans to ensure adequate provision for control, elimination or reduction of identified risks.

• Responsible for facilities quality assurance division overseeing 100 plus buildings

• Conducted and prepared random inspections used to prepare monthly statistical reports. Northrop Grumman – Iraq / Afghanistan

Operations Team Lead

October 2011 to June 2014

• Oversee the operations of the Forward Area Air Defense (FAAD), Air Missile Defense Work Station (AMDWS), Lightweight Counter Mortar Radar (LCMR) and Wireless Audio Visual System (WAVES).

• Manage and lead a Counter Rocket, Artillery and Mortar (C-RAM) Sense and Warn (SnW) team.

• Attend daily, weekly and monthly meetings to facilitate communication between teams and departments.

• Draft situational and status reports to keep regional manager and the entire team up-to-date.

• Coordinate transportation logistics, equipment maintenance and staff scheduling, including managing team members' absences and leave.

• Communicate proactively with customers, employees and other stakeholders to keep all parties informed and up-to-date. Project Manager

March 2011 to July 2011

LNO-Inc – Afghanistan

• Managed the work of 35 team members and coordinated and tracked the installation of Entry Control Point (ECP) equipment throughout Afghanistan.

• Secured external financing for projects and developed and implemented project budgets to effectively manage funds.

• Conducted briefings on strategy development and process improvement to capture lessons learned and optimize overall operations.

• Hired, trained and mentored new staff with an emphasis on developing a high-performing team.

• Analyzed and identified staffing and capital needs based on relevant data and wrote justifications for established needs.

• Served as primary liaison between client and multiple internal groups, communicating project goals and progress to all stakeholders.

• Work closely with upper management to make sure that the scope and direction of each project is on schedule.

• Managed the operations of the workforce, workplace and the protection of assets.

• Collaborated with engineers and project managers to define design parameters for client projects. Building Group Lead/Senior Ordnance Mechanic

December 2006 to March 2011

Lockheed Martin IS&GS – Kings Bay, GA

• Building Group Lead (BGL) for the Armored Fighting Vehicle Support Facility (AFVSF).

• Managed and directed 15 hourly personnel.

• Performed production planning.

• Interacted with internal and external customers with respect to product planning, problem resolution, and process improvement.

• Led regular stand-up meetings and continuous improvement projects to outline measurable goals and production targets.

• Performed monthly reconciliation of credit card receipts to support budgeting and financial tracking efforts.

• Conducted performance reviews and assessed personnel for promotions.

• Presented professional development programs and coached staff on developing and achieving individual performance goals.

• Conducted root cause analysis and implemented corrective actions to remove production constraints and improve product quality.

• Completed key projects on time, on budget and with a high level of accuracy.

• Acquisitioned materials, parts and supplies through outside and internal sourcing.

• Verified by test or intensive product inspection techniques that production/technical requirements were within authorized specifications and design requirements under witness and process monitoring.

• Processed, inspected, assembled, disassembled Trident II D5 missiles under complex critical operations.

• Investigated customer complaints and deficiency reports and provided to appropriate authorities solutions.

• Identified inadequacies and requested corrective action in accordance with approved procedures.

• Reviewed production activities for strict adhesion for procedural compliance, quality assurance and contract requirements. Cable Manufacturing Technician

March 2006 to December 2006

General Dynamics

• Verified by testing that cables were within critical tolerance specifications, technical requirements and design requirements.

• Process monitored complex technical cable fabrication operations in accordance with approved procedures, detailed fabrication, assembly blueprints, engineering drawings, product specifications and technical documents.

• Coordinated the efforts in training evolutions determining work needed and assuring that all required parts, materials, tools and documentation were available.

• Under strict quality assurance and contractual requirements, supervised the manufacturing operations of quality products.

• Performed complex installation operations in support of Trident II Fleet Refit contract operations.

• Supervised manufacturing operations consisting of a 3-5 member team. Assistant Security/Force Protection Officer/Gunner January 1986 to February 2006

U.S Navy/Retired

• Oversaw the training of 3000+ security force personnel.

• Managed a staff of 30, including handling short and long-term training efforts.

• Conducted daily weapons and equipment audits and inspections to support security and inventory tracking efforts.

• Monitored the inspections process for more than 50 major and minor ammunition on-loads.

• Performed more than 100 quality assurance inspections while processing move requests for weapons and ammunition.

• Drafted reports and prepared inventories for controlled equipment and materials with 100% accuracy.

• Supervised training programs for new staff members.

• Maintained ordnance electrical and electronic systems, including diagnosing malfunctions.

• Operated, monitored and performed maintenance on guided missile vertical launch systems, missile launching groups, gun mounts and associated handling equipment.

• Installed mechanical alignment hardware and completed maintenance data forms to track project progress. Education • Bachelor of Arts in Business Administration, 2010 Brenau University – Kings Bay, GA

• Certified SIX SIGMA Green Belt, 2016

• Blueprint Reading and GD&T, 2016

• Government Contract Quality Assurance Fundamentals, 2016

• American Society for Quality Member, 2016

Additional coursework in Computer Systems, Digital Principles, Electronic Systems, Troubleshooting and Maintenance, Electronics Laboratory, Hydraulic and Pneumatic Systems, Maintenance Management and Principles of Supervision and Management.

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