PATRICIA A. PRIMUS
Lansdale, PA *****
acw5j4@r.postjobfree.com www.linkedin.com/in/paprim
SUMMARY
Dedicated, well-organized professional experienced in the data aggregation
and integrity of various financial products. Strong strategic skills and a
quick learner, with a background in customer service, who is always seeking
more efficient ways for 'getting the job done'. Flexible team-player, that
thrives in a constantly changing, fast-paced work environment.
EXPERIENCE
FRED BEANS FAMILY OF DEALERSHIPS, Doylestown, PA 3/2013-Present
Accounts Payable, Accounting 2013-Present
Reviewed vendor invoices for accuracy and authorized approval, then
generated payment.
. Posted all invoices, to their proper accounts.
. Reviewed vendor invoices for accuracy and authorized approval, and then
posted on-line.
. Reconciled vendor and manufacturer's statements, verifying whatever
discounts were taken.
. Setup and/or modified vendor data on-line, as necessary.
. Reconciled manufacturer statements.
Collection Clerk, Accounting (Parts Warehouse) 2013-2013
Assuring the proper control of the wholesale receivable accounts.
. Made daily collection calls working off a 30-, 60-, 90- and 120-day past
due analysis report.
. Maintaining accurate notes of all conversations and contacts with
customers to be used in case of legal proceedings.
. Keeping amounts within acceptable guidelines as put forth by the
company's Accounting Policies and Procedures.
. Kept management abreast of all problem or concern accounts.
. Assisted customers with any copies and/or concerns.
CVS PHARMACY, Lansdale, PA [Part-time] 7/2012-7/2013
Shift Supervisor 2012-2013
Assisting store manager with the responsibility of administrating daily
store operations, including customer service, employee supervision, loss
prevention, monetary settlement and merchandising activities, along with
carrying out all opening and closing procedures.
NCO FINANCIAL SYSTEMS, INC., Horsham, PA 7/2009-8/2011
Provides business process outsourcing, including accounts receivable
management, customer relationship management and back-office services for a
diversified customer base.
Production Manager, Payment Processing 2009-2011
Management of 12 employees, with various aspects of payment processing for
financial institutions and retailers, via lockbox/remittance processing.
. Monitored workload, ensuring quality standards are consistently achieved
and guidelines are followed and met.
. Maintained Paid Time Off (PTO) records.
. Responsible for progressive discipline regarding attendance, performance
and all aspects of company policy.
. Supervised operation of various equipment used to open, extract and
post incoming payments.
. Coordinated routine preventive maintenance and cleaning of all
equipment.
. Aided team with working payments within exception queues.
. Supported department with researching any escalated payment
inaccuracies.
. Oversaw collection of all pertinent back-up data.
. Developed, documented and implemented policies and procedures.
PATRICIA A. PRIMUS Page 2
LINCOLN INVESTMENT PLANNING, INC., Wyncote, PA 11/1999-
4/2008
Broker-dealer firm with more then $7 billion in assets, nearly 125,000
clients; specializing in the retirement planning needs of educators and
employees of non-profit and tax-exempt organizations.
Supervisor, NSCC Control 2005-2008
Management of 8 employees, involved in the data quality and reconciliation
of almost 700,000 mutual fund and annuity accounts, across 63 various fund
families (e.g. AIM, Oppenheimer, Security Benefit Life and
Prudential/American Skandia).
. Conducted interviews and participated in selection process of new hires.
. Writing of performance appraisals and conducting of performance
evaluations.
. Recommendation and execution of any disciplinary action.
. Establishment and monitoring of both individual and team goals.
. Planned and monitored daily work flow.
. Communicated to both internal departments and external customers.
. Worked with upper management to continually improve procedures.
. Oversaw preparation and quality control of quarterly statements.
. Suggested procedural changes to aid in keeping processing current.
Coordinator, NSCC Control 2003-2005
Assistance with duties of reconciliation specialist, updating of AS400
system, as necessary, and taking steps to correct both internal and
external processing errors.
. Identification and coding of fund products on internal system.
. Training of co-workers on all job unit functions.
. Confirm and statement generation.
. Performed back-up duties relating to Fund/SERV execution and
reconciliation.
. Identifying potential recurring problems that may indicate larger scale
issues.
. Worked with funds and/or other internal departments to bring resolutions
to problems.
. Suggestions for any procedural and/or processing practices.
. Miscellaneous project work as directed by management.
Specialist, NSCC Control 1999-2003
Daily maintenance, balancing and networking of all electronically
transmitted funds.
. Coordination of mutual fund and annuity products via NSCC, DST Vision,
Advisor Central, FAN Mail, IPS (DTCC's Insurance Processing Service),
Pershing and TD Ameritrade Systems.
. Networking preparation of internal system for transmissions via NSCC or
Fund/SERV.
. Reconciliation of any on-line error reports.
. Reviewed all reports resulting from daily activity within accounts.
. Performance of adequate follow-up of expected activity.
. Reallocation of Transfer-in-Kind assets into professionally managed
diversified accounts.
. Receipt and investigation of 403(b) loan repayments.
. Processing of loan repayment default letters.
. Provided 2nd verification on any investor tax withholding activity.
PRUDENTIAL INSURANCE COMPANY, Dresher, PA 1/1977-4/1999
Held various positions during my tenure with this company.
PROFESSIONAL DEVELOPMENT
Electronic Technology, Pennsylvania Institute of Technology, Media, PA -
1985-1990
KEYWORDS: Lockbox, Remittance, Payment, Manage, Supervisor, Supervise,
Data Aggregation, Data Integrity, Reconciliation, Fund Accounting, Account
Management, Data Management, Microsoft Office, Outlook, Excel, Word