OBJECTIVE

To implement the better process and quality methods, contribute with the best I can and to grow exponentially with the organization.

PROFESSIONAL SUMMARY

Over 15 months of experience in Transaction Processing and Customer Service in the field of Medical Billing

Expertise in medical billing and related transaction processing through “Medic” system

Exposure in handling outbound and inbound calls to/from Insurance corps and patients

Working knowledge in Ms-Office tools like Excel, Word and PowerPoint

Have trained freshers on basics of Medical Billing and related transaction processing

Have underwent training on Medical Billing and Insurance issues

ACADEMIC CREDENTIALS

Bachelor of Science in Zoology from Meenakshi College for Women, Autonomous Institute under University of Madras for the year 2000 – 2003 with an aggregate of 71%.

Higher Secondary Certified by Tamil Nadu State Board from Jaigopal Garodia Girls Higher Secondary School, Chennai.

Secondary School Certified by Tamil Nadu State Board from Sri Venkateswara Higher Secondary School, Chennai.

EXPERIENCE SUMMARY

Organisation : MM Imagine Technologies Pvt. Ltd.

Designation : Junior Executive

Duration : From March 2005 to June 2006

PROFESSIONAL ACHEIVEMENTS

Have been promoted from Trainee Executive to Junior Executive in six months on the grounds of high performance

Have trained new joiners on the Medical Billing Process and Transaction Processing

Handling two different projects independently, delegated due to higher quality and better performance

Have been identified as the best performer among the peers and been rewarded for the same.

EXTRA-CURRICULAR ACTIVITIES

Actively participated in cultural activities and has won prizes for exhibiting ‘Pollution Control Model and Waste Management Model’ in Inter-College Science Exhibitions at Loyola College, Chennai for the years 2001 & 2002.

PERSONAL PROFILE

Name : Swapnalakshmi. V

Husband Name : Kannan.M

Date of Birth : 19th July 1983

Address for Communication : Plot# 1084, 12th Street

Poompuhar Nagar, Kolathur

Chennai – 600 099.

Contact Number : 994*******

044-********

V. SWAPNALAKSHMI

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