Daniel C. Chandler
**** ****** ****** #* *** Jose, CA 95125
(408) 839 – 7137
acw5h0@r.postjobfree.com
October 19, 2016
To Whom it may concern,
Over the years, I have seen many examples of great leadership. What separates the truly successful from the rest is a higher level of contribution toward the organization’s most important goals. Are you looking for a Salesforce Administrator or Analysts that can motivate its users? Lead a team to implement plans that not only meet but also exceed growth? Provide end user support and training that can raise user adoption of Salesforce? I am the person who can deliver these contributions and exceed your requirements.
As you will note on the enclosed resume, the breadth of my expertise covers a wide area of responsibilities. I am a hard-working ambitious leader and motivator that is also dedicated. I am recognized for team-building, creative problem solving and for a high degree of expertise in Salesforce. I am a self-made Salesforce Administrator and aspiring developer. I attend many online trainings and purchase many books that promotes growth to the organization.
Thank you for reviewing my resume. I appreciate the time you have set aside to absorb my experiences and I hope that I can be a selected contributor to your organization.
Regards,
Daniel Chandler
Objective:
Candidate seeks to continue successful career, as a Salesforce.com administrator and/or Manager utilizing both knowledge and skillset to an organization that promotes upward mobility.
Work History
Enneagram Prison Project / Non-Profit June 2014 -
Sr. Salesforce Administrator / Volunteer
Provided end user support, training and best practices.
Developed dashboards and reports for various roles.
Developed custom list views, workflows, validation rules and approvals.
Developed custom objects for Class Enrollments, Attendance Tracking and Milestones
Lead Project to design, develop, implement and managed Roles, Profiles, Permission Sets, share settings and Page Layouts using a new Security model.
ProteinSimple Aug 2015 - Sept 2016
Sr. Salesforce Administrator
Provided day-to-day end user support, training and troubleshooting.
Lead Project team to integrate SteelBrick CPQ. to replace standard process.
Lead Implementation of Marketo to effectively increase lead volume for all geo footprints.
Developed Service Console for Field Reps to effectively work with clients.
Developed and Managed dashboards, reports, list views, workflows, validations and approvals.
Developed and Managed Roles, Profiles and Permission Sets to improve system security.
Remained up to date on all Salesforce release notes to identify issues that could affect users. (f.e Identified Mail Merge removal come 2017, implemented a CPQ system to replace quoting process to eliminate mail merge need).
Update Price Books Quarterly. Worked with Product Managers and Marketing.
Developed and Managed Marketing Campaigns.
Provided other Sales Administrative functions (f.e Sales Paperwork, Vendor Registrations, Demo equipment and fulfillment orders).
Flagship Facility Services Inc. Feb, 2011 - Sept 2015
Sr. Salesforce Administrator / Sales Manager
Provided day-to-day end user support, training and troubleshooting.
Developed and managed dashboards, reports, list views, workflows, validations and approvals.
Lead Project to design, develop, implement and managed Roles, Profiles, Permission Sets and Share settings using a new Security model.
Developed Custom objects and apps to establish new business processes.
Lead Project to integrate Geopointe and MapAnything routing SAAS.
Lead Integration and training of Cirrus Insight for GMAIL.
Remained up to date on all Salesforce release notes to identify issues that could affect users.
Managed Territories and territory assignments.
Developed Sales Routes available daily using Data sets within Geopointe.
Provided high-level Executive reporting using Salesforce and Excel
Managed Telemarketing and Canvassing teams in AZ, TX, SoCal, and NorCal Territories.
Flagship Facility Services Jan 2010 - Feb 2011
Business Development Lead
Made more than 70 calls per day for Building Maintenance and Janitorial Operations.
Met daily, weekly, monthly goals averaging 30 rolling opportunities always reaching 3x monthly goal.
Identified new Targets through research and outside of the box thinking.
Entered all data above as well as each conversation and email sent or received using Salesforce.com
Regarded as having the least amount of unaccounted time. (Less time off the phones).
Related Skills:
Salesforce CRM, Data.com, Egnyte, SteelBrick CPQ, Marketo, Geopointe, MapAnything, Cirrus Insight, Hubspot, Bullhorn, Microsoft Applications
Training and Certifications
SteelBrick CPQ Certified
CPR/AED Certified
Udemy Salesforce Admin Training
Eureka Salesforce Advanced Admin Training
Dale Carnegie Leadership and Management Training
References
Enneagram Prison Project
– Rick Olesek EPP Director 650-***-****
ProteinSimple
-Mike Ray, Service Mgr. 408-***-****
-Peg Gregoire, Commercial Director acw5h0@r.postjobfree.com
Flagship Facility Services
-Michael Johnson, Canvasser 408-***-****
-Orion Kubow, Sales Associate 408-***-****