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Administrative Assistant Information

Ann Arbor, Michigan, United States
October 19, 2016

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**** ******** *****, *** ***** MI 48104 Phone: H: +1-734-***-**** Email: M: +1-248-***-****


I am a hard working individual with good communication and interpersonal skills.

My experience as accounts and administrative assistant has given me excellent time management and critical thinking skills.

Skills Summary

Adept in the collection, preparation & consolidation of accounting information in Oracle based SAP system and compilation of the necessary inputs as part of account payable and receivable work.

Analyze, interpret and record relevant information from above and validate the data as per company's billing and service guidelines.

Quick learner with the ability to complete work effectively and efficiently with better time management and resources utilization skills.

Dependable, take responsibility to complete given task on time even if it requires extended hours to maintain commitment.

Ability to work well in a team by establishing a good working relation with everyone and adapt to changes in the work environment in a professional manner.

Create a balance between team and individual responsibility by prioritizing activities as required.

Ensuring safety by following workplace safety rules and standards as covered in the company policy.

Positive attitude with the ability to perform under the stressful situation to achieve the goal.

Work towards achieving total customer satisfaction by assisting all internal & external customers.

Maintaining accuracy of work while targeting for improved productivity.

Ensuring confidentiality of knowledge and information as required or defined by company guidelines.

Take up additional work responsibility when available or delegated. Support the team in achieving the monthly target set by supervisor.

Computer skills

Proficiency in Computerized Information Systems working in Oracle based SAP environment.

Hands on experience in MSOffice suite - word &excel (intermediate level), powerpoint, email, Internet, and MYOB accounting software.

Operating systems skills (Windows 97, XP, Vista, 7 and 8)


Consistently performing above average in speed and maintaining accuracy (100%) of information within the team.

Assisted in other additional administrative activities as and when delegated by my supervisor.


S E Railway English Medium Higher Secondary School.

Bachelor of Commerce - Guru Ghasidas University.

Australian Taxation Course at H&R Block.

MYOB & Certificate IV in Financial Services -Accounting, Holmesglen - TAFE, Australia.

Employment development course for overseas professional, Box Hill -TAFE, Australia.

Certificate course in Instant accounts at ICA.

Certificate course in IT fundamentals and RDBMS at NIIT.

Certification in Payroll, Holmesglen - TAFE, Australia.

Currently doing Bookkeeping Certification from Ashworth college.

Professional Experience

Ambulance Victoria (AV), Head Office, Melbourne, Australia - Apr 2011 - Aug 2015

Position - Billing Patient Care Records (PCR) officer

(Full-time temporary position April 2011 - November 2014)

(Full-time permanent position November 2014 - August 2015)


Analyse and interpret relevant information of the patient from Control cards, PCR, VACIS etc. and determine billing responsibility as per AV transport charging guidelines.

Preparation of invoices after checking and verification of all relevant records (payment vouchers etc). Assist team in meeting the PCR monthly target for billable and non-billable invoice.

Create fortnightly account payable and receivable reports. Reconciliation of vendor and customer payments.

Special focus on patient and customer needs, service & support activities with a better understanding of risk, issues or problems that can affect the patient and act in the right way accordingly.

Interpret patients existing information and check previous records to ascertain status (private health, pension or sub).

Use relevant charge clause, correct patient care record, verify entitlements and cross check information with Centre link and AV membership database to ensure correct status and appropriate outcome to patients as per AV guidelines.

For all unknown PCR maintain a spreadsheet, run regular missing PCR checks, investigate control cards for the missing PCR. Identifying and resolving any problem in a timely manner.

Investigate patient transport as per defined procedure and for any discrepancy refer to or clarify with the trainer or the Billing- PCR Team Leader.

Support my supervisor with additional administration work as assigned including helping her with monthly closing data preparation.

Hella Australia Pvt Ltd, Mentone, Melbourne, Australia Aug 2010 - Feb 2011

Position - Administrative Assistant (casual contract )

Creating database of the required data, recording and compiling as required for all packaging system internal & external which included size, weight and identification for OEM and aftermarket products in SAP.

Assist in admin related departmental work assigned by the Departmental Head.

International Student Office, Box Hill Institute, Melbourne Jun 2009 -Jul 2009

Position - Work Placement Assistant (Practical Work Placement)

Creation and compilation of all records related to the student's personal & educational information at the institute.

Corresponding to all clients and suppliers of the institute on a general day to day issues and compiling payment & accounts information.

Assisting different departments for all the administration related work as delegated by the supervisor.

Minami Metals (P)Ltd Chennai, India Jan 2005 -Jan 2006

Position - Accounts Assistant

Preparation of material dispatch invoices for customer delivery requirement. Interacting with the bank for the statement on creditors - debtors & related activities.

Opel Auto Products, Chennai, India Dec 2003-Dec2004

Position - Administrative and Accounts Assistant

Preparations of daily cash ledgers, creditors & debtors statement, customer daily requirement, in-house stock statement of finished goods dispatched to customer

Systematic documentation of all correspondence with the customer and suppliers.


Reading books

Listening to music

Doing community work such as helping as a volunteer (at orphanage serving them food and organizing recreations for them, blood donation camps etc).

Keeping updated with Information technology tools.


Christina Pickard

Accounts Receivable Supervisor

Ambulance Victoria, 375 Manningham Road,

Doncaster 3108

Ph: +61 3 9840 3528

Jenny Loebert & Roslyn Helmot

Australia Wide Personnel

Engineering, Manufacturing & Technical Recruiters

241 Blackburn Road, Mt. Waverley 3149

Ph: +61 3 9847 6500

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