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Customer Service Sales

Meriden, Connecticut, United States
October 19, 2016

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*** **** **** ****** **** ***

Meriden CT 06450



Self motivated and dependable with a “pay attention to detail” attitude and problem solving skills.


Quest Diagnostics, Wallingford CT 1998-2015

Senior Billing Representative

Responsible for monitoring electronic payment files and electronic funds from major insurance carriers for proper application to patient bills.

Edited claims to ensure proper information for billing was provided. Applied payments and adjustments to claims and monitored accounts for correct balance billing to patients.

Assisted with training other employees as well as customer service issues which involved contacting patients, insurance carriers and clients.

Veterans Memorial Medical Center, Meriden CT 1994-1997

Claims Processor

Responsible for verification of invoices for in-patient and out-patient claims. Timely submission of claims both electronically and manually to the appropriate payers for consideration. Monitor accounts for receipt of proper payment.

Clinical Information Clerk

Responsible for monitoring medical records for completion. Answering phone requests and locating medical records in a timely manner for patient care.

Kelly Temporary Services, Meriden CT 1992-1994

The Summit Corporation, Berlin CT 1988-1992

Senior Sales Auditor

Responsible for the accounting control of sales and cash receipts activity for a major retail card and gift store leased concession. Duties included balancing and processing daily store sales, researching validity for out of balance conditions, ensuring timely receipt of cash from concessionaire and issuing management reports highlighting potential problems.

Vendor Relations Specialist

Responsible for researching vendor inquiries. Duties included proof of delivery of merchandise, researching disputed items and recommending resolution to accounts payable manager. Promoted to Senior Sales Auditor.

Independence Manor, Meriden CT 1983-1988

Accounts Payable Processor

Responsible for accounts payable processing and payroll for a 179 bed healthcare facility. Duties included matching vendor invoiced to receiving documents, preparing debit memos for discrepancies and processing for payment.

Summarized payroll timesheets for data entry and responded to employee inquiries.

Medical Records Secretary

Responsible for all active and inactive patient medical recordkeeping. Duties included coding and abstracting medical charts for permanent retention, maintained filing system and accounted for borrowed records.


Orville H. Platt High School, Meriden CT 1974 Graduate


References can be provided upon request.

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