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Human Resources Employee Relations

Southfield, Michigan, United States
October 21, 2016

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Rachelle Brown MSA, CCDP

Southfield, MI 734-***-****


Employee Relations, Diversity Leader, Organizational Development, Project Management

A highly creative Human Capital Leader with domestic and global experience providing HR governance, organizational development and diversity in Mass Transit, Automotive, Manufacturing, Nonprofit and Healthcare.

Employee Relations & Compliance

Organizational Effectiveness

Diversity & Inclusion

Performance & Succession Plan

Mergers & Acquisitions

Project & Program Management

Instructional Design & Facilitation

Leadership Team Coaching

Mediation & Negotiation

Reorganization (RIF) & Closures

Immigration Process

Change Management Consulting

Professional Experience

Mass Transit, Detroit, MI

$6mil a Federal Transit Administration (FTA) operation of more than 5mil ridership per year

Director Human Resources & EEO Compliance Officer (Consultant) Sept. 2015 - current

Established and developed the implementation of human resources initiatives designed to support strategic goals, diversity initiatives, AA and EEO goals. Planned and evaluated the organization’s day-to-day human resource function and performance

Exceeded goal of expedited EEO Triennial Report by eliminating further FTA findings. (cost saving $70K)

Improved compliance and efficiency of applicable laws, statutes and regulations

Reduces staff expenses by 22%

Analyze, re-worked and wrote job descriptions

Assessed high level confidential investigations reducing risk

Mediation and negotiation with unions (4 union with 7 contracts)

American National Red Cross, Detroit, MI

$9bil+ a global philanthropic and nonprofit network

Manager Human Resources-NTL Nov. 2011 - Oct. 2014

Reporting to CEO & National HR Leader, Led HR strategies and planning, directed human capital. Establish local policy development, documentation, communication and enforcement of corporate policies. Serve as coach to leadership team, providing candid feedback decisions that impact the organization. Managing and leading direct and indirect reports both locally and nationally.

Managed planning roll-out of reduction in force and location closure Detroit NTL (RIF of over 150+ staff)

Provided Diversity direction to meet time sensitivity and regulatory standards

Sourced and negotiated Canadian Benefits and Supplemental Insurance saving organization 35% annually

Decreased unemployment cases by 95% as a result of consultative efforts with both management and HR

Effectively trained all staff by moving training in house, reducing operating cost and training fees

Successfully coached Executive and mid management improving work relations and reducing retention

Restructured Canadian TN Visa and I-9 with 100% accuracy and timely application process for US national border access

A.B. MINACS, Farmington Hills, MI

$39bil Aditya Birla Minacs, (BPO/KPO) solutions.

Sr. Human Resources Consultant – Corporate Headquarters Aug. 2010 – Jul. 2011

Reported to Global HR Executive, responsible for leading initiatives that include Mergers and Acquisitions, employee relations, training, coaching, associate development, hiring and terminations.

Managed planning roll-out of reductions in force (200+ staff)

Resolved FMLA misconduct claims reducing operating cost

Partnered with Global Compliance and Ethics Officer to ensure internal ethics and compliance to reduce risk


Largest non-profit food rescue organization in Michigan

Sr. Human Resources Project Consultant (Volunteer) May 2010 - current

Implemented and developed corporate compliance programs. Projects include the development of FMLA policy, handbook modification, CPR training and creating other policy amendments.


Vice President of Training & Development Diversity Platform Dec. 2009 – Aug. 2010

Conducted a preliminary assessment and evaluation for diversity management at Baker College's Allen Park, MI campus to include training needs, change management, program management, and infrastructure modifications to policies, procedures, and processes.


$400+bil a Global Tier 1 Automotive Tier 1 Supplier. Sales $400+bil

Corporate Project Leader Training and Org. Development Aug. 2000 – April 2009

Overall responsibility for the design, scope, and implementation of training projects for the US, Canada, and Mexico operations for a 2200 employee based billion dollar global automotive supplier.

Designed Global E-Learning & Training with 98% training achieved in 7 months

Designated as sole Champion and Trainer for Corporate Compliance and Diversity and Inclusion

Achieved 100% executive completion of required corporate programs

Oversaw & recognized need for SHRM Certification of HR resulted in 90% receiving certification

Corporate Diversity and Inclusion Leader & Advisor to Affinity Groups

Appointed by CEO and VP of HR accountable for development and implementation of corporate diversity strategy organizational matters and best practices. Ensuring inclusion focus as an important part of corporate strategy, succession and communications.

Authored materials and facilitated Diversity seminars measuring and gap analysis

Advisor and Monitor of workplace climate

Formed and mentored new Affinity groups, conducted follow-up interviews that propelled organizational transformation in HR & organization-wide communication and practices as well as Corporate Succession Planning

Employee Relations

Managed human resource needs and established business partnerships with division executives, expatriates and 900+ YNA associates within the Engineering, Sales, IT, GM, Chrysler, Ford, Transplant and R&D business units

Forecasted, planned and counseled business unit leadership ($2.5M+ HR budgets) continually improving organizations' effectiveness in staffing and retention

Provided interpersonal, management skills assessment and validation during annual talent reviews of high potential managers and above that improved YNA Succession Planning process

Managed Internship & Co-op Program with 85% return as full time associates

Investigated, proposed and concluded matters decreasing legal incidences by 70%

VISTEON, Detroit, MI

Human Resources Consultant May 2000 – Aug. 2000

Interfaced with Ford and RCG Staffing Provided coaching and counseling expertise to assigned staff and management as requested or required. Negotiated and signed off on salaries, bonuses and interim medical coverage with 90% increased on boarding process


CCDP, Cornell Certified Diversity Professional, Cornell University MIRL

M.S., Human Resources Management, Central Michigan University

B.S., Business Administration & Management, Columbia College

Certified in Mediation & Conflict Resolution, Capital Law School – Ohio


Langevin Learning Services & Accelerated Learning Certification

SDI ( Strengths Deployment Inventory) Certification

Predictive Index Analysis Facilitator

KOLBE Index Certification – Behavioral Instinct (Cognitive Brain function)

SHRM Certification Training SPHR

Schoolcraft College – Train the Trainer Certification

Vercruysse Metz & Murray – Labor and Employment Law Training

Butzel Long Seminar – Employment Law Training, Union and Union Avoidance Training

EEOC Training Institute Seminar


Corporate Harassment Avoidance Training - Yazaki North America 2007

New HR Manager - American Red Cross – Detroit National Testing Laboratory

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