Career Objectives

To secure a challenging career opportunity;

Working in a team to develop, implement and maintain strategies and frameworks;

Monitoring policies and processes to provide optimal outcomes;

Help in resolving conflict and performance issues including management and resolution of complex cases.

Demonstrated Skills & Abilities

Strong leadership skills with the ability to manage, train, supervise and motivate teams, maximising performance and desired outcomes;

High-level analytical, consultation, negotiation, written and oral communication skills including the ability to prepare a wide range of correspondence, reports and submissions;

Well organised and efficient with the ability to meet deadlines and respond to change effectively;

Foster an environment of working together across teams, mentoring and leading by example;

Establish effective working relationships with internal and external stakeholders, staff and colleagues at all levels;

Articulate and confident communicator and negotiator with strong written and verbal communication skills.

Relevant Career Background

Feb 2016 Position: 4Th level consultant

Duties: Programming and implementation of the 4th level process in all BMW dealers in Portugal, in partnership with MSXI .

Company: BMW Portugal

Industry: Automobile industry

June 2014

Position:

Duties:

Company:

Industry:

Head of the After Sales Commercial

Development and implementation of commercial strategies in the after sales area;

Auto Plus (Facar Group Angola, Luanda)

Automobile industry

Jan2013-May2014

Position:

Duties:

Company:

Industry:

After Sales Manager

Development and implementation of the whole after sales project;

Citroen (Angola)

Automobile industry

Oct2010-Jan2013

Position:

Duties:

Company:

Industry:

Key Accounts Manager

Coordinator of the spare parts department;

Mercedes Benz Commercials (Mercedes Benz Portugal)

Automobile industry

Apr2005-Oct2010

Position:

Duties:

Company:

Industry:

Spare parts technician

Customer and workshop supply.

Mercedes Benz Commercials (Mercedes Benz Portugal)

Automobile industry

Aug2003-Mar2005

Position:

Duties:

Company:

Industry:

Spare parts technician

Customer and workshop supply.

C. Santos VP (Mercedes Benz concessionaire in Portugal)

Automobile industry

Feb2003-Aug2003

Position:

Military service

Aug2001-Feb2003

Position:

Duties:

Company:

Industry:

Warehouse technician

Checking clerk

Santos VP (Mercedes Benz)

Automobile industry

1997 - 2001

Position:

Held various positions namely:

Cable TV salesman (part-time);

Kitchen apprentice (Hotel Le Grand Chalet, Switzerland);

Administrative clerk (Database management).

Relevant Academic Background

2006-2010

Graduation:

Institution:

Undergraduate Degree in Business Administration.

- Competencies earned:

Accounting;

Business Strategy;

Mathematics;

Financial Management.

“Lusíada” University of Lisbon.

2001-2004

Graduation:

Institution:

Vocational Accounting Course;

Secondary School “Luis de Freitas Branco”.

Further Education and Training

Technical Sales Course funded cable TV;

Warehouse Traineeship by C. Santos VP (Mercedes Benz);

Technical Spare Parts Identification Course for Bus and Evobus Portugal.

Computer Skills

Microsoft Office (WinWord, Excel, PowerPoint);

EPC, Star-Order, Vedoc, Autoline, Wis-Asra, AS400, Autodata.

Personal Qualities and Hobbies

Students Association President, Secondary School “Luis de Freitas Branco”;

Soccer player during about 15 years;

Motor sport enthusiast;

Have visited a number of countries in Europe, Australia and Africa.

Language Skills

Portuguese

Excellent written and spoken skills (mother language);

French

Excellent written and spoken skills;

Spanish

Good written and spoken skills;

English

Fair written and spoken skills.

Professional Referees

Shall be supplied as requested.

Driver’s Licence

Portuguese category B

Passenger cars; =<. 3.5 tons; =< 8 passengers; trailer =< 750 kg

Portuguese category C

Trucks, which may be combined with a trailer of up to 750 kg gross weight

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