Bobbie Boller
***** ******* **. ******, **. 72734
************@*****.***
Phone: 479-***-****
Professional Summary
Results-focused business professional seeking a clerical or administrative position where I can utilize strong communication and organization skills. Ability to self-direct and build relationships at all levels of an organization. Proven ability to perform tasks with accuracy and efficiency. Very outgoing and customer-service driven.
Key Skillset
Sales and Marketing
Administration and Management
Time Management
Outgoing
Customer and Personal Service
Critical Thinking
Fast Learner
Experience
Master Technicians and Mechanicals, Springdale, AR April 2016 - Present Divisional Marketing Director
Outside Sales:
o Northwest Arkansas networking via area Chambers of Commerce o Corporate cold-calling
o Create and distribute weekly informational mailing
Customer Set-Up and Maintenance utilizing specified vendor packet
Create, distribute and maintain scheduling and event calendars for Northwest Arkansas branch
Project management using Fleetmatics to ensure technicians’ timely completion of jobs
Schedule and confirm appointments for clients, customers, and supervisors
Other clerical as needed, to include management of weekly deposits, filing, reception, etc. 2 of 2
Walmart Stores 2685 and 6953, Bentonville, AR April 2014 - April 2016 Support Manager/Lead DSD and Claims
Direct team activities, establish task priorities and schedule and track work assignments
Provide guidance and ensure the availability of resources
Report project plans, progress, and results
Oversee operations of inflow, claims, merchandise return, and compliance
Help lead merchandise returns and store-to-store transfer to reduce in store markdowns and throw away from $13,000 to $5,000 weekly
Improve On-Shelf Availability (OSA) from an 88% to 97%, exceeding market standards, to give us the highest OSA in the region, by fostering partnerships with vendors to ensure product availability.
Control shrink through claims, markups and markdowns and perpetual inventory to ensure department met quarterly bonus-targets
Process all damaged or defective hazmat products while adhering to OSHA standards.
Serve as in-store liaison for other facilities and managers to ensure hazmat and damages are processed correctly
Sam's Club, Bentonville, AR November 2011 - April 2014 Marketing Coordinator
Data entry and management of various databases
Create and distribute communication to internal staff, outside clients, charitable organization and vendors
Answer incoming calls, answer inquiries and route callers as necessary within team
Set-up and manage paper and electronic filing systems
Record-keeping in include document maintenance of attendance records, correspondence, and other materials
Complete forms in accordance with company procedures
Maintain marketing team’s meeting and event calendars
In-store training liaison for new Sam's Club personnel
Provide support to marketing with invoice tracking, special promotion input and execution.
Plan and coordinate team meetings and holiday parties, including off-site scheduling with selected locations, creation of presentation material, and coordination of various schedules and catering.
Education
Fayetteville Beauty College - Manicurist/Nail Technician
West Fork High School – High School Diploma