Curriculum Vitae.
Name: Mrs Nadine Picton D.O.B. 06/02/1973
Address: ** ***** ********* **** *****: 017**-******
Cippenham Mobile 078********
Slough E-Mail acw587@r.postjobfree.com
Berkshire
SL1 5DF
Skills/Systems
Excel- intermediate training completed
Word
Microsoft outlook
SAP
Several in house systems
Employment History
R.A. Link Solutions
Feb 2014 to July 2014 [made redundant along with several other staff}
Part time 20 hours per week office clerk, general duties included...
Order processing, scanning, filing, paperwork and general office duties.
5 – 6 year break with career while raising two children, who are now both in full time education.
2003-July 2008
Black and Decker / DeWalt
Responsible for spare parts department
Placing all orders and data input on SAP system
Taking calls from customers and end-users, dealing with queries such as prices, availability, delivery, invoicing, system faults, warranties.
Maintaining and updating our system with prices, availability, new product information, along with maintain and updating our on-line ordering system with bulletins, deadlines, credits and repairs.
Liaising closely with sales team to ensure maximum sales.
Ensuring trade customers have up to date offers via weekly spreadsheets.
Liaising with logistics to ensure prompt deliveries
Managing work flows from hones, e-mail and internet
Recording and reporting on all aspects of workloads and customer service t manager on monthly basis.
99-2003
British Credit Trust
Performance manager
Working for this subprime finance company, lending to people who generally have poor credit history. As performance manager my duties and responsibilities include:
To monitor productivity, efficiency, and to develop and motivate staff accordingly
To carry out reviews, interviews, and to maintain an accurate and efficient team.
To ensure the smooth running of work flows, in and out of the team, and to delegate work where appropriate.
To underwrite, payout deals and load proposals
97-99
Electrolux
Sales Administrator / Clerk
Duties and responsibilities include:
Working in a call center enviroment, placing customer and trade orders
Advising our customers of prices, availability and technical support liaising with logistics to ensure all stock levels and deliveries re correctly scheduled and delivered.
Responsibilities changed to
Contract sales, responsible for one key account
Placing orders and deliveries
95-97
AEG / Electrolux
Customer Service Administrator
Allocation of calls from customers
Main point of contact for engineers, providing technical support
Ordering and allocation of spare parts to engineer jobs
Invoicing and dealing with queries.
93-95
Southern Electric
Processing credit applications
Considerable experience gained in customer service in this role..
91-13
Budgens
Delicatessen supervisor
Part time while studying at college
Education
9 GCSE passes including maths and English