MICHAEL GATES

Self-motivated, results-driven and enthusiastic individual with impressive experience and achievements for devising and rolling out innovative community-driven programs and events involving multiple community stakeholders and hundreds of participants. Strong communication and interpersonal skills, harnessing a cross-cultural awareness, sensitivity and diplomacy enabling liaison with people on all levels and from all walks of life. Combine sound time- and resource-management skills to implement strategic administrative and organisational initiatives ensuring attention to detail and the achievement of performance objectives. Hands-on team player and collaborator, openly sharing information and providing quality input to decision-making and team efforts; equally at home working independently. Committed, motivated and passionate sportsman. Most recent jobs included sport and club development in a sport I had no prior experience in and directorate coordinator entailed handling all office administration for both major sporting organisations and UK business including database management, first point of contact for ‘customers’, officials training, awards nomination and allocation process, organising meetings, taking minutes, distributing all paperwork and website maintenance.

Value Offered:

-Administrative & Coordination Skills including database management

-Team Leadership & Performance Growth

-Project & Event Planning & Fulfilment

-Work / Schedule Planning & Prioritisation

-Cross-Cultural Communication Skills

-Analytical & Conceptual Problem Solving

-All Office Administration for Two Sporting Organisations & major UK Business

-Interpersonal & Key Alliance Building Strengths

-Written & Verbal Communication Excellence

-Willingness and Ability to Learn

-Computer, Internet & Email Proficiency

-Research, Analysis, Evaluations & Reporting

-Attention to Detail & Professionalism

-Team Work & Collaboration

-Passion for playing & attending sport events.

Education

Master of Management in Sport Management (2007) § University of Technology, Sydney

Subjects: Sport Management, Sport Marketing, The Business of Sport, Sport & the Law, Negotiation, Event Management, Event Marketing, Statistics, Sport Industry & Accounting

Bachelor of Arts – Majors: Anthropology, Australian Studies & English (2004) § University of Sydney

Additional Involvements:

-Committee member of Sydney University Ski Club (2001-2006)

-Co-organised numerous skiing and social events including annual tours to New Zealand for 110+ students, University Games, weekends at the snow, and a large number of well-attended social events.

Sydney Grammar School (1998) Sydney Grammar School

Additional Involvements:

-1st XV Rugby (1997-1998)

-Captain of Athletics (1998)

-1st Tennis (1996-1998) – GPS Premiers (1996), GPS 2nd Tennis (1997)

-GPS Swimming Relay Team (1997-1998)

-Charity Committee (1995-1997)

Relevant Experience

Directorate Coordinator - Economics

THE CONFEDERATION OF BRITISH INDUSTRY (CBI) 12/2012-present

Having been approached for the role by an external recruiting agency to replace my predecessor during maternity leave I have had to adapt to the intricacies of working in an economics environment in a foreign country exceptionally quickly. I am responsible for the administrative and technical support to three teams within the Economics Directorate at the fast-paced and highly respected CBI.

Duties Comprise of:

Providing high quality support to the Director, Heads of Group and Members of the Directorate Team, including for workflow, diary management and logistical support through good liaison with colleagues to ensure effective commissioning of briefings and sign-off work in a timely fashion.

Supporting member engagement events flowing from the Directorate’s work, including network events, task and finish groups and Committee administration for numerous high intensity taxation and economic affairs meetings including organising the meetings, coordinating papers, venue set-up, liaising with members at all levels, minute taking and post-meeting paperwork distribution.

Delivering support and advice on the CBI’s CRM systems.

Preparation and publication of Directorate updates.

Acting as point of contact between members and external contacts for the staff members of the Directorate.

Providing administrative support to the Directorate as directed.

Development and maintenance of Directorate communications (both internal and external).

Generation of presentation and publication materials (both internal and external)

Company Overview:

The CBI is the UK’s premier business lobbying organisation, providing a voice for employers at a national and international level. They aim to promote the conditions in which businesses of all sizes and sectors in the UK can compete and prosper for the benefit of all by campaigning throughout the UK, the EU and internationally for a competitive policy landscape

Relevant Experience cont’d

Rugby Administrator

SYDNEY JUNIOR RUGBY UNION (SJRU) – NSW SUBURBAN RUGBY UNION 2/2011-9/2011

As the administrator of Sydney-wide Junior Rugby, and the first point of contact for Clubs, I had to learn the processes of a new computer database, make decisions that affected the competition and help maintain the draw. Customer service was a key component of the position as was an eye for detail and a methodical approach to the administration. With over 60 Clubs in SJRU jurisdiction and games played on Friday nights, Saturdays and Sundays it was a job that required much evening and weekend work and a lot of interacting with stakeholders of rugby and the competition from all levels.

Key Achievements:

Ensured the 14 week Competition had all the required draw administration completed so that over 150 junior rugby games occurred each weekend.

Worked out trophy and medal numbers for finals. Sourced, ordered, received and distributed over 2000 medals.

Maintained the SJRU website, including updates and News flashes.

SJRU Database administrator, effectively needing to teach over 400 individuals how register players online, assign players to teams, print game sheets, enter results and check the draw.

Ran Junior Judiciary and kept log of all punishable offences. Communicate any breaches of rules or decisions from Judiciary or Committee to Clubs and players.

Organised a Junior Club March Past at ANZ Stadium prior to a Waratah v Brumbies match involving over 3000 participants from over 50 Junior Clubs.

Attended and completed the SmartRugby and Assistant Referee Courses in order to gain understanding of what Junior Coaches and Managers need to do.

Organised the SJRU Representative Program. Comprising of multiple levels of representation from District to Zone to Sydney to NSW over three different fixtures. I helped select the coaches, order and dispense the training gear, make programs for game day, distribute information to coaches and players as well as make announcements on the website.

Promotion of Player appearances at local shopping centres.

Company Overview:

Australian Rugby Union (ARU) affiliate responsible for overseeing all of the Junior Rugby in Sydney including the Representative Fixtures, Home and Away Competitions and Finals Series. Also affiliated with the NSW Rugby Union and the NSW Suburban Rugby Union

Relevant Experience cont’d

Sport and Club Development Officer

THE CONFEDERATION OF AUSTRALIAN MOTORSPORT (CAMS) 7/2008-12/2010

Stepped into this newly created role in order to improve service delivery and CAMS overall image and reputation by being mobile, accessible and available as the first point of contact for all enquiries across NSW.

Address arising issues promptly; facilitate panel/committee meetings; distribute meeting guides and minutes; handle money/licence payments and vehicle logbooks; and overall administrative functions / scheduling of events for upcoming year.

Key Achievements:

Quickly familiarised myself with fundamental industry knowledge and gained trust and support from previously hesitant sporting veterans/enthusiasts by attending multiple events/meetings and reading all correspondence.

Despite limited resources, approached and added seven new major clubs as members (being the major source of income) with many others in the pipeline, while continuing to strengthen relationships with 130 member clubs.

Kindled relationship with Department of Sport & Recreation in an effort to allow NSW Clubs to gain access to government funding. Have assisted numerous Clubs in applications for $10-200K grants (with many of these clubs never having submitted proposals previously) for community and/or sporting developments

Organised the 2008, 2009 and 2010 annual formal CAMS NSW State Awards dinner attended by over 150 people with all events being huge success and facilitated the nomination process for the official of the year award

During 2009, was involved with the Rounds of the World Rally Championships in Coffs Harbour; and the V8 Race at Sydney Olympic Park. Both events are continuing to gain support and interest with each being forecasted to again bring significant tourist dollars, media interest & spectators in 2011and as such are vital components of Events NSW’s calendar.

Coordinated the National Officiating Program in NSW and attended many of the training sessions. Almost everyone involved with this program is a volunteer and as such I have gained valuable experience in dealing with volunteers, many of whom were aged well over 50.

Required to help facilitate the venues and paperwork for any disciplinary Tribunals for Motor Sport in NSW, including arranging the Tribunes travel and accommodation needs.

Company Overview:

National Sporting Authority (ASN) for motor sport in Australia, being delegated this function by the Federation Internationale de’l Automobile (FIA) in 1970. CAMS is focused on the development, regulation and administration of motor sport.

Relevant Experience cont’d

Sport Coordinator – East Coast Challenge 2008

AUSTRALIAN UNIVERSITY SPORT, North Ryde, NSW 4/2008-7/2008

As the Regional Development Officer’s right hand person I was fully responsible for planning, setting up and coordinating all relevant requirements in preparation for this large event.

Co-selected, trained and oversaw a team 50 volunteers; organised photographers, competition management, medical representatives and general runners; performed pre-game setups; arranged local council grounds; collated competition folders/kits; and set up results centre.

Key Achievements:

Played key role in delivering an effective and well run University Games event, which achieved the all-important goal of providing a wonderful social program for all participants.

Suggested new sport be included in the program totalling 10 sports, gaining impressive feedback from participants from 13 universities across the state.

Won most dedicated full-time volunteer award, out of approximately over 50 volunteers.

Implemented new Sport Medicine Programs and Result Management Systems enabling students (as volunteers) to gain practical experience during their studies.

Company Overview:

Peak governing body of university sport in Australia with 46 members and representing over one million students. The East University Games (one of their 5 major University Games) is a regionally based sporting event for NSW and ACT universities.

Additional Experience

Customer Care Representative – Delivery Support

COCA-COLA AMATIL, St Leonards, NSW 2004-2006

Integral role within a small tight-knit team, working within a busy call centre for Australia’s (and the world’s) leading soft drink company, answering and responding to client queries within tight timeframe targets to ensure customers received their deliveries efficiently and on time.

Executive Interviewer, Team Leader, Back-up Supervisor

MILLWARD BROWN AUSTRALIA, Mosman, NSW 2001-2004

Fast-track promotion from entry-level role through to executive / leadership role for this large market research call centre, requiring the coordination of ~100 interviewers over a 4-hour shift.

Previous experience working in key customer service, event coordination and leadership roles across multiple service-focused settings such as Paddy Power Bookmakers UK, the 2000 Olympic Games Tennis Centre, Taronga Zoo, the Sydney Cricket Ground, Vintage Cellars, Holiday Camp Sports Coach & Heavenly Ski Resort (Lake Tahoe California).

Additional Training

Accredited Alcohol Testing Officer General Official (Motor Sport) Event Assessor (ASC accredited)

§ The Confederation of Australian Motor Sports (FIA Appointed Regional Training Provider Asia-Pacific)

Level 1 Assistant Referee

§ Australian Rugby Union

Fire Warden

§ Sports House (CAMS) &

§ Millward Brown Australia

Technologies

Sound computer skills, using applications/software including MS Word, MS Excel, MS PowerPoint, MS Dynamics, Outlook and Lotus Notes. Operating systems include MYOB, Umbraco, OneInteractive, UNIX, CATI and Service Alliance.

Personal Information

Keen sportsman, following all sports very closely. Have played Rugby for Manly and Mosman rugby clubs; AFL for Sydney University and Wandsworth Demons; Football for CBI FC; and cricket for Grammar Old Boys and CBI.

Vice President of the Wandsworth Demons Australian Football Club, a founding club of AFL London league.

Secretary of the Carpenters ‘A’ Darts Team playing in the Caledonian & Barnsbury Darts League

Active participant in AFL, football, skiing, rugby, tennis, golf, cricket, swimming, darts, poker and fishing.

Professional references available if required.

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