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Quality Engineer

Sugar Land, Texas, United States
October 21, 2016

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Claire Tessier

Houston, Texas


Career History:

Quality Assurance Engineer, August 2014 - Current

ValvTechnologies, Houston, TX

• The primary duty of a Quality Assurance Engineer at ValvTechnologies is as a detailed Contract Manager of high value, complicated sales orders involving numerous industry specifications, and in doing such these efforts have resulted in the elimination of unnecessary waste expenditures in the millions of dollars during the time of my employment here

• Interface with Project Management, Engineering, Sales, the Shop Floor, Machinists, Welders, Inspectors, Outside Suppliers, the ValvTechnologies Service Department, Customers, and whoever else may be involved in getting any and all quality issues resolved as quickly as feasibly possible

• Manage comprehensive QA/QMS and EHS compliance audits of suppliers, either to maintain their status on ValvTechnologies’ Approved Vendors List, or to consider them for inclusion on a probationary status

• Manage quality documentation for ISO 9001:2008 certification purposes, including verifying incoming material documentation and identifying non-conforming material, including its disposition and SPC/CAPA if later deemed necessary for continual improvement efforts

• Manage the calibration system of the Company’s monitoring and measuring equipment

• Manage bi-weekly Quality Engineering Department meetings with pertinent employees in order to enhance QA Department’s awareness of significant happenings throughout the Company, as well as QA’s involvement and responsibilities with regards to them; these meetings have opened channels of previously non-existent interfacing which have allowed for a reduction in interdepartmental miscommunication errors

• Managed 2015 ValvTechnologies Internal Audit, whereby I was credited with discovering 22 major/minor findings

• Manage ValvTechnologies’ Inspection and Test Plan (ITP) Program, documents which are delivered to customers with every quote and, on more complex projects, require extensive modifications to meet customer requirements

• Perform New-Hire Training on Quality Concepts (Power Point Presentation)

• Create/modify Quality Procedures/Work Instructions, and present corresponding training to all departments

• Currently entrusted with managing the Company’s future transition compliance to ISO 2015 and PED 2014/68/EU

• Currently managing the 2016 internal audit for ISO 9001:2008, API Q1, PED 97/23/EC/ API 6D, API 6A, ASME, ASTM

Quality Assurance & Environment Health Safety Engineer, February 2014-July 2014

UTEX Industries, Specialty Valves Division, Tomball, TX

• Manage inspection process in machine shop while supervising and providing support for QC Inspection Team

• Maintain quality documentation for ISO 9001:2008 certification, verify all incoming material documentation

• Manage facility’s hazardous waste disposal program, including compliance with TCEQ and EPA regulations

• Complete comprehensive QA & EHS compliance audits of suppliers, both locally and across the United States

• Hold weekly safety tool box chat meetings with all employees in order to enhance Company’s safety awareness

• Implement comprehensive Safety Program throughout the facility, including personal protective equipment requirements and related activities such as hearing protection program testing, spill prevention control and countermeasure, first aid, blood borne pathogens, CPR, and respirators

ISO 9001:2008 Consultant, December, 2013-February, 2014

Fluid Sealing Products, Pearland, TX

• Participate in preparation for the certification ISO 9001:2008 audits to ensure operational and procedural compliance

• Maintain quality documentation for ISO 9001:2008 as well as industry and customer specification compliance

• Verify all incoming vendor documentation compliance

• Started the electronic filing of backlogged MTRs required to be kept for ten years

Tessier Family Main Legal Representative / Liaison, April 2011 – January 2013

The Extended Tessier Family, Houston, TX

• Multiple legal-intensive, family-oriented events, calling for a direct, next of kin adult family member to take the role of legal liaison for an indefinite period of time

QHSE (Quality, Health, Safety, Environment) Specialist, April 2007-April 2011

Wilson Industries, a Schlumberger Company, Houston, TX

• Coordinate and monitor all aspects of critical end use application PVF (steel pipe, valve, and fittings) MTS (mill, tool, and safety materials) supplier management activities, including corrective and preventive action measures to prevent recurrence of any identified internal or external non compliances

• Maintain the quality website on the intranet in order to maintain the constant, dynamic coverage of quality issues and initiatives of interested parties and to promote a quality-conscious workforce

• Manage approved manufacturers list (AML) of over 300 international PVF suppliers. This was a confidential document updated three times per year involving all directors and the vice president of material sourcing/purchasing, to whom the quality department indirectly reported, directly the quality department reported to the Company’s CEO

• Compile monthly, quarterly, and yearly supplier performance reports and accompanying modified ISO 2859 inspection plan for the distribution warehouse to optimize inspection efforts of materials

• Complete full compliance audits of suppliers to ensure the best products and service to customers; personally generate audit reports to be presented to the material sourcing department executives to collectively analyze the safety, liability, and overall dependability of the supplier in question and their long-term potential for AML inclusion

• Personally present monthly quality reports to CEO and executive staff using data transcribed into an easily understandable format and arranged on Microsoft power point slides

• Present quality training to new hire orientations, encouraging quality awareness regarding all employees’ duties and enculturation of quality principles throughout the Company

• Present quality information to major customers, highlighting the Quality Management System as an integral component of a positive return on their investment, short and long-term as sales support

• Involvement with quality issues reported by customers as necessary, including online reporting, laboratory testing of materials, and manufacturer conferences to resolve root cause(s) of any identified non-compliance or verification of compliance but product was inappropriately utilized

• Participate in various Lean Six Sigma/Continuous Improvement projects, alone and with teams; personally created supplier scorecard for a Green Belt project--resulting in increased overall supplier quality trends, as identified by specific, ongoing department metrics

• Active volunteer for Junior Achievement, a youth entrepreneurial support and educational charity sponsored by Smith International; winner of highest individual fundraiser award

Certifications, Trainings, and Professional Skills Profile

• Heartsaver First Aid and CPR / AED certified individual through American Heart Association Heartsaver First Aid Program; First Responder Trained for ValvTechnologies

• Progressive Edge certified Lean Six Sigma Green Belt; concepts like waste elimination, variation reduction, statistical process control, DMAIC method, and other integral LSS components were taught and utilized

• Trained by product manufacturers and inspection supervisors to operate and calibrate inspection equipment, including steel product dimension reading instruments, PMI machines, ultrasonic thickness testing, thread gauging, proper marking of steel materials and required MTR and MSDS accuracy and inclusion

• Experienced PVF supplier and internal compliance auditor for any applicable manufacturing standards (ASME, ASTM, NACE, API, ISO, PED, etc.) to which the supplier’s adherence is obligatory

• Excellent multi-tasking, organizational, written and verbal communication skills; well demonstrated ability to tactfully and effectively resolve situations of varying degrees of urgency and importance

• Ability to operate and quickly master all the latest Microsoft applications needed for business transactions, as well as the required recordkeeping and document control thereof

• Knowledge of and experience with steel pipe, valve, and fittings (PVF) as well as mill, tool, and safety (MTS) materials and their end applications customers intend to have involved with their use

• National association of steel pipe distributors (NASPD) certificate of successful completion, steel pipe basic education

Course, inclusive of carbon and stainless steel and other special alloys

• MI SWACO certificate of successful completion, continuous improvement and team facilitation training

• Experience in managing confidential paperwork, and the protection of its ethically-bound propriety

• ASQ management systems ISO 9001:2000 lead auditor training, RABQSA certified course

• DHL Global Forwarding certificate of completion, international export compliance seminar

• Smith international certificate of successful completion, presenting4success: stand & speak

• Excellent customer, supplier, colleague, and supervisor relations background

• Smith international certificate of successful completion, time management

• New Horizons windows SharePoint services 3.0 website creation training


Bachelor of Arts with Special Honors, the University of Texas at Austin

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