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Assistant Customer Service

Location:
Widnes, Halton, United Kingdom
Posted:
October 19, 2016

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JULIETTE JACQUILINE MEHL

FIXED ASSET ACCOUNTANT ASSISTANT

EXECUTIVE SUMMARY

Juliette is an energetic, vibrant and joyful person who works in a Finance Centre Organization. Maintains a highly successful background in Depot experience and Fixed Assets as an Asset Validation Analyst. During the course of her experience, she continues to perform high standards met and exceeded targets and goals set. Hardworking, conscientious person who is accurate and demonstrates the ability to work under pressure by successfully achieving in meeting monthly and quarterly deadlines. She is a reliable person and gives her best at all times. Good team player. She takes pride in my work (Job) and prepared to go the extra mile

She is currently employed by Shell SA Pty (Ltd) Head Office in the capacity of Fixed Asset Accountant Assistant

Some of her duties includes:

Ensuring that all Fixed Asset documentation is processed accordance with the new Fixed Asset Componentization process such as correct asset classes, User class, and asset descriptions are used within 5 working days of receiving

Responsible for daily Integrity Reports to ensure that they are clear and fully aligned between the FA Module and JDE-GA for all companies and make that there a no issues.

Monthly depreciation runs that were carried out successfully which involved depreciation reports in preparing monthly depreciation variances and commentary for the Business

Assisting the Business in reducing/clearing of all prior years’ work in progress

Skills Set:

Computer Literate in Extensive Knowledge of JDE, GSAP, IBM Disaster Recovery for the testing of the Fixed Asset Module, attend all GSAP training courses, maintain and utilize existing networks, attend relevant training on new GSAP Modules, performed LES (Live Environment Simulation) testing thoroughly to know GSAP processes relating to Projects and Assets, Learner Portal which carries out various Retrofit Bundles, Refresher Webform and SAPGEN training and received End to End process of settling costs to an asset.

Attended the following training courses:

DOS, MS WORD, MSWORD FOR WINDOWS VERSION 2.0, INTRO TO IGIS, TRIMCO AND COMPACT, Assertiveness, Fixed Asset Training, HSSE – Safety Reprehensive, Business Writing Skills, and attend workshop

Her current notice period is one calendar month and her Annual CTC is: R387,928

PERSONAL DETAILS

Known as

Juliette

ID number

701**********

Nationality

South African

Address

95 D’Urban Street, Bothasig, 7441

Languages

English

Race

White

Gender

Female

Drivers Licence

Yes

Own vehicle

Yes

Notice period

Previous Salary

Calendar month

R30,788.00

Expected Salary

R35,788.00

Current Annual CTC

R369,456

Expected Annual CTC

R387,928

Mobile

072*******

Work

+272*-***-****

SECONDARY QUALIFICATIONS

INSTITUTION

QUALIFICATION

YEAR

Vista Nova High School

Matric

1989

TERTIARY QUALIFICATIONS

INSTITUTION

QUALIFICATION

YEAR

Cape Town Technical College

N4, N5 and N6 Legal Secretary

1991

Computer Literate in Extensive Knowledge of JDE, GSAP, IBM Disaster Recovery for the testing of the Fixed Asset Module, attend all GSAP training courses, maintain and utilize existing networks, attend relevant training on new GSAP Modules, performed LES (Live Environment Simulation) testing thoroughly to know GSAP processes relating to Projects and Assets, Learner Portal which carries out various Retrofit Bundles, Refresher Webform and SAPGEN training and received End to End process of settling costs to an asset.

Attended the following training courses:

DOS, MS WORD, MSWORD FOR WINDOWS VERSION 2.0, INTRO TO IGIS, TRIMCO AND COMPACT, Assertiveness, Fixed Asset Training, HSSE – Safety Representive, Business Writing Skills, and attend workshops for Control Owner and SOAR.

EMPLOYMENT DETAILS

COMPANY NAME:

Shell SA Pty (Ltd) Head Office

EMPLOYMENT DATES:

1999

Current

CURRENT POSITION:

Fixed Asset Accountant Assistant / Asset Validation Analyst and Finance Support Supervisor

References:

Deon Jacobs (C) +278********

Kagee, Ms Ghumayra +278********

RESPONSIBILITIES:

Fixed Asset Accountant Assistant/Asset Validation Analyst and Finance Support Supervisor January 2008 – Current

Metrics : Support the delivery of top quartile performance in all Fixed Assets DS-1 processes through measurable KPI’s, reported globally and timely each month. This includes preparing the Managerial and Operational Metrics for South Africa by WD7 each month. Metrics is uploaded in a certain file where information is recorded for all types of processing such as asset creations, disposals, transfers and closure of projects

Arrange follow-up meetings with Classes of Business to review Assets Under Construction monitoring progress. Once meeting is in progress record actions and parties responsible with reasonable dates for actions to be completed. Afterwards send out email to Classes of Business with summary of actions noted. In order to make this happen, I worked closely with the classes of business in aiding advice on closing out of projects. There are various functions to follow to make sure that they are aligned with template and costs spent against project. This involves other departments as well whereby you have to have continuous communication and interaction. Monitor WBS elements as to when costs are being settled to the Final Asset Cost.

Monitor WBS (Work Breakdown Structure) settlement errors and get resolution by WD2.

Monitor and resolve queries related to Incomplete Assets by requesting a listing of Incomplete Assets on a monthly basis from Manilla and resolving with the relevant person to rectify errors before month end close.

Drive the cleanup of Unposted Assets in the FA module to ensure that only current Unposted Assets remain at year end. Run report for unposted assets to identify which are current and prior. These are asset records created in SAP however they have currently no values as the final settlement of costs from the project have not been done.

Approve Fixed Assets transactions for processing in GSAP after ensuring compliance with DS-1 standards. This means that I receive requests such as Asset Transfers and Asset Retirements from requestor in workflow (UWL) and ensure that all data has been uploaded correctly. If errors are identified, then send back to requestor to correct.

On a monthly basis I receive emails from Manilla to view Monthly Depreciation Charges for ZA and give Group Feedback commentary.

I receive requests from various Classes of Business for detailed Fixed Asset Registers and received excellent feedback on the quality of reports requested.

I have now taken on the responsibility or task receive to requests from Terminal Managers for Fixed Asset Registers (Retail) due to the fact that there is currently know one available to assist them as predecessors have moved on.

I help the Classes of Business by giving them Assets Reports in different formats required which has been very beneficial to the Business.

I often receive requests from Customer Service Centre or Class of Business for a copy of an invoice customer site has been invoiced for sale of assets.

Effective Controls and Compliance : Ensure compliance by the Classes of Business for Controls for which I am Control Owner and also that these pass the bi-annual Control Owner Confirmation process. Ensure that evidence relating to the satisfactory operation of the following Controls is stored in Sharepoint and TRIM by the indicated due dates on a monthly basis (where applicable): C5.3.c.2 – Capital and Fixed Assets / Account for Additions – WD12; C5.1.d.1 – Capital and Investment Proposals and Decisions – WD7; C5.2.a.1 – Manage Asset Master Data – WD5; C5.5.c.1 – Account for Depreciation, impairment and revaluations – WD7; C5.4.a.3 – Account for disposals, retirements and transfers – WD4; C5.7.b.2 – Asset Verification – end Dec 2015

Undertaken the role of Record Focal Point within Fixed Assets for Group Records Management.

I received a Global Certificate of Appreciation for my Exemplary Commitment to Group Records Management Compliance and knowledge of the repository HP TRIM Awarded March 2015.

We have a dedicated Fixed Assets Mailbox whereby we receive requests from all classes of business. All requests must comply with the necessary documentation attached which is supported by approvals and other supporting documentation. When I receive requests from requestor, I record and keep track of all requests.

Support a clean SIA (Shell Internal Audit) General Controls Review by promptly, accurately and completely providing any required documentation to the audit team.

In 2013, my role changed to an Asset Validation Analyst and Finance Support Supervisor. I contributed to a successful implementation of the FAA Standardization Project by becoming familiar with the new roles allocated. This has a lot of responsibilities in terms of accepting and becoming familiar with the role. Received training and had to master mind the new templates for different asset processes i.e. Asset Request Templates for Scrapping / Sales, Asset Master Create/Changes Templates and Asset Transfer Request Template. For the new processes also had to understand through reading Work Instructions and then by putting training into place. There was a lot of interaction with all Classes of Business in training them how to populate templates and how the end to end processes flow currently initiated.

Extensive Training was provided to a new staff member on the Fixed Assets end to end processes by guiding and taking through step by step work instructions including the GSAP system.

February 1999 – December 2007 - Fixed Asset Admin Assistant

Ensuring that all Fixed Asset documentation is processed accordance with the new Fixed Asset Componentization process such as correct asset classes, User class, and asset descriptions are used within 5 working days of receiving and complies with Group Guidelines.

Responsible for daily Integrity Reports to ensure that they are clear and fully aligned between the FA Module and JDE-GA for all companies and make that there a no issues.

Monthly depreciation runs that were carried out successfully which involved depreciation reports in preparing monthly depreciation variances and commentary for the Business.

Assisting the Business in reducing/clearing of all prior years’ work in progress.

Concentrated energies, instrumental help, work closely with the business, and very important aspect of making sure that accounts (Works In Progress) are reduced and cleared on a regular basis by analysing and running detailed reports. In 2004 prior year works in progress was totally cleared in the Cluster Companies. Received congratulations from General Manager of Retail and Fuels & Bitumen for the excellent work done in respect of Works In Progress

Analyse and distribute a monthly Capex Summary Report detailing over expenditures, capex and outstanding Works In Progress to help the business clear al prior year Works In Progress

Capturing and processing the Business Capex Budgets (T&R) Projects and Sanctions into the Fixed Asset system at the beginning of each fiscal year.

Opening of Sanctions for the various business sectors

Ensure that all data recorded on Capitalisation Certificates is valid and reflects the correct group and user class codes and company codes

Compilation and processing of Journals when necessary or advised by the business

Monitor JDE :Job Costing for over or under expenditures and advise business and obtain and process all Sanction Closure Certificates; and

Ensure the prompt, accurate and correct processing of Capitalisation Certificates.

Proficient in report writing skills and other reports that is valuable to the business. E.g. Various Fixed Assets Reports that are required by the business for analytical purposes.

Attend to and clear Integrity Reports containing issues thereof

Assist the business by helping them completing the various Fixed Asset Forms

Play an important part in ensuring that our Fixed Asset Key Performance Index (KPI’s) remain in green.

Played an important role as a safety representative to ensure that all HSSE issues are addressed and adhered to at all times

Process asset verification documentation : being splits, transfers, disposals, and description updates; and

played an important part in the Asset Verification exercise which was a major project in 2004. The volumes of processing increased significantly and all documentation was captured correctly and in time.

Company split now become Marketing and Energy therefore more companies have been added such as Tepco and SOPAF;

Involved in producing certain Fixed Asset Reports that are required for annual MPAR Return.

Involved with the Disaster Recovery Testing / Fallback testing in respect of Fixed Assets

2005 was a challenge as a result in the Componentization exercise carried out by Fixed Asset Department resulted in changing to Depreciation Rates, Wear & Tear Rates and New Asset Cos Accounts.

Ensuring that the Asset Disposal clearing account is cleared by year end.

Running month Asset Verification reports for all classes of Business which includes producing a report showing the verification status per class of Business and send out to the Business. In addition, on request from the Business, complete verification updates in JDE. which are very helpful to the Business in assessing their verification status.

Running ad hoc Fastr reports for the Fixed Asset Registers of the relevant classes of Business according to their individual requirements.

Maintain the current momentum iro Fixed Asset Data cleanse, Asset Role ups and Disposal of Assets

Ensure full clean up and readiness in time for go live date (October 2009)

As a Super-User ensure that I am fully conversant with the Fixed Asset GSAP SYSTEM so that I can impart my knowledge to the Business. Perform the role of Super User for Fixed Asset processes in South Africa which include various activities.

Ensure team participation during TC testing and data validation.

CAT Testing – June month, performed End to End processes in Mecury for Fixed Assets, FICO Checks were carried out and Business Warehouse – Ran reports to see analysis of reports.

On the 1st October 2009 GSAP went live and as a Super User have assisted in the following activities: such as newly created forms had to be explained to the classes of business

LES 1 & 2 – Live Environment Simulation these events took place during the month of August 2009. I was very involved in LES 1 and LES 2 to test the Fixed Asset Processes as well as to help the business with any problems that they may have had. I gained a lot of knowledge from this process and was able to get a good understanding of the overall Fixed Asset end to end process.

Works In Progress - Retail Johannesburg - Travelled to Johannesburg for Retail Training iro Fixed Assets. Help out / train with completion of all Fixed Asset Documentation (i.e. Capitalisation Certificates, Sanction Application Forms, Disposals, Transfers and Asset Splits).

A Mass Disposal was processed for Retail CCTV Equipment consisting of 303 Sites and Original Cost was R26,5M – equipment was extensively purchased in years 2002, 2003 and 2004.

Data Cleansing included arranging meetings with Classes of Business to discuss which Projects or Sanctions will be carried over to GSAP and closing off of Sanctions. Assist Classes of Business in closing off Sanctions that will not be carried over to GSAP by running reports to collect invoices in order to see which amount still has to be capitalized – Works In Progress.

In 1997 I was promoted from Admin Assistant II - JG 9 (Temping from April 1996 to July 1996 - Permanent from September 1996 to February 1997) to Admin Assistant I – JG 8 (September 1997 to January 1999) at Killarney Depot Shell SA PTY (LTD).

Training in Operational Organization as well as investigating queries and passing credits to dealers.

Computer Literate – Rumba AS400-DAZ, Excel and Windows

Accurate and confirm load and delivery confirmations as well trip creations and recorded on spreadsheets

Accountable for the processing of Shell’s Banking (Cashier for Killarney Depot)

Count and balance Cash / Cheques

Accountable for the explanation of deviations to the agreed batching process relating to sales

Safe-keeping and distribution of controlled Stationery and Protective Clothing.

Data Capture Stock on System

Ensure product received and issued is reconciled with returns, investigate and report discrepancies

Stock : data capture own use

Compiling standard reports based on terminal statistics for management analysis

-Responsible for various Reports such as Microfilm by Depot and Date, TAN (Trip Advice Note) Reconciliation, Bulk Stock Reports and Credit Note Transaction List

EDI-Report – B/L detailed balance by JDE document number in sorting out imbalances of BP stocks to ensure that they balance at month end.

For Pumpbacks & Flushings this task had to be completed by month end by compiling, data capturing and filing for BP Depot which also included Foreign Depots. I always produced excellent work and productive at all times.

Investigate and assume responsibilities for POD (Proof of Delivery) queries

Process stock transaction documents

Confirm and load delivery confirmations

Travel arrangements

Administer Petty Cash, Purchase Orders and Payables

Credit Notes by compiling, data capturing and cross-referencing. Before passing a credit you first have to investigate the matter and have a good interpersonal relationship with customers.

To print report and reconcile to Microfilm Listing

Processing of overtime for month end

Delivery Notes : Controlling of delivery sheets

Control and reconcile losses and gains

Process documents for license renewals

Carry out general administrative duties

March 1997 – September 1997 Shell SA PTY (LTD) – Killarney Depot

Administration Assistant II – JG 9

Shift Work 11 hours Day and Night

I did shift work for 10 months which meant that I could be used for relief work as well.

Computer Literate – DAZ, JDE, TMS & RMS Systems, Excel and Windows

Data Capturing to Create trips for RM Tech & Autonet and Delivery Confirmations

TAN (Trip Advice Note) To confirm volumes loaded & delivered by Data Capturing and Reconciliation there afterwards

Input statistics relating to vehicle trips and and inputting data in RMS & TMS Systems

Control of product returns and fax delivery failures to Scheduling Department.

Assist Transport Operations Supervisor

Ensure sound administrative backup and records for fleet operation

Investigate and distribute daily audit reports

REASON FOR LEAVING:

EMPLOYMENT SUMMARY PRIOR TO 2005

COMPANY

PERIOD EMPLOYED

POSITION HELD

Sodexho

11/1995 – 2/1996

PA to Regional Director

Old Mutual

4/1995 – 9/1995

Girl Friday

Eskom Koeberg

8/1991 – 5/1995

Clerk/Girl Friday/Data Capturer Clerk

Skills

Currently I have a Super User Role to give advice on End to End processes in GSAP.

Excellent Analytical Skills in applying strong behaviors in analyzing and solving issues relating to Fixed Asset queries. Subject Matter Expert at Fixed Asset Analysis

Display core values and Enterprise-first behaviors in all dealings with fellow staff and customers through clear attributes Authenticity, Growth, Collaboration and Performance

Proficient in report writing skills and other reports that is valuable to the business

Good communication skills as I currently deal with the business successfully.

I have the ability to apply my systems knowledge in which I have extensive IT skills which I produce by assisting Classes of Business in need of help.

For IT skills, I am keen on should there be a need of a change in systems, then I am happy to take on to take on the challenge.

• Enterprise First Behaviours

Juliette goes the extra mile to help all classes of Business with their Fixed Assets problems. She guides them and gives them training on a continuous. She is very much a team player and has previously received acknowledgements of thanks from the Business.

• Contribution to Business goals and priorities

Juliette has played a significant role in aiding the various classes of Business with their WIP issues and various reports. Above all, she has had to deal with very significant volumes of paperwork from the Business. She has managed to process this documentation to meet month end deadlines on a continuous basis and therefore enabling the Business to have the latest updated information in the system.

• Recognition

Received recognition in terms of receiving a gift voucher from Retail Network Team

Received recognition in terms of my work and help iro CAT Testing, Live Environment Simulation – 1, Live Environment Simulation - 2 and Special DS1 award

• Highlights : Thanks to Juliette Mehl for her persistence in successfully resolving and clearing the “ Depreciation ‘S’ Accounts” for year end.

After a lengthy delay, Turnaround Project code numbering has been configured for South Africa and the changes have been moved into Production. This means that turnaround costs can now be capitalized in ZA21. Thanks to Juliette for doggedly pursuing this task over the past few months.

Friday 11th November 2011

• Juliette Mehl spent 2 days at Alberton depot in training the engineering team and assisted in closing out 4 projects (value: R25m), as well as identifying clear follow-up plans for the remaining projects. In return, Juliette gained valuable insight into the depot operations which she could relate to her Finance role. Thanks to Hilton Le Fleur and Fabian Stegman for giving guidance/support to Juliette and ensuring everything was ready on arrival.

Please do come and collect your award due for the below achievements and behaviours. Well done for the great work!

Friday 9th December 2011

• Retail Unposted Assets have been reduced from a high of 528 in May down to 18 as of today. Well done to Juliette Mehl for her perseverance with this task. The remaining unposted assets are all linked to 1 project which is in the process of being settled. Similarly, good teamwork between Artelia (Coteba), Retail Engineering and Finance has resulted in the number of open projects for Retail reducing from a high of 96 in October down to 42.

Thursday 26th April 2012

• A beneficial knowledge sharing session between Fixed Assets (Juliette Mehl, Lungi Siwisa) and the new Distribution focal points for Projects (Beau Nonyane, James Ramakau) was held to explain the reporting process in GSAP. Input was also obtained from Procurement on the purchasing leg of the process which provided all the participants with a deeper understanding of the end-to-end process.

Enterprise First Behaviours

Prepare to accommodate late Workflow Requests from the Classes of Business.

In the last week of October 2012 there were over 40 requests received from Retail that had to be processed in time for month end. In order to make sure that all requests were processed in time for month end close off, I had to work overtime due to the fact that I was only one person processing requests. I gave this task more than just 100% as I am a person who aims to get tasks completed and will do whatever it takes to make it happen. I am proud of myself in achieving this goal. Of course there were teething problems along the way i.e. printing and server. Anyway I managed to work around with support from Deon Jacobs and at the end of the day everything was a success including uploading all evidencing into Global Live Link.

Finance People, leading by example

Control Owner of the Week is Juliette Mehl.

Juliette has proactively communicated detailed procedures to primary control operators. This has contributed to the effective operation of controls, ensured compliance and assisted with timely updating of the control status reports.

Thanks to Juliette for providing guidance and advice to Cera enabling the successful settling of assets in various projects

Juliette Mehl recognized for her assistance to all classes of business by giving guidance on various processes and her determination to close out related queries

Juliette Mehl for providing guidance and assistance to Virgil Mpaly in his new GSAP role as Asset Owner for IT by advising on the processes related to control evidencing and asset creation.

Acknowledgement

• Tuesday 2nd July 2013

With her enthusiastic and pro-active approach to her work, Juliette has driven the class of business to close out arrear open projects which would otherwise has remained as outstanding. Her direct intervention has resulted in about R12m worth of open projects being closed. The seriousness of this task is reflected in the outcome of the recent internal audit which has marked the related as a failure. The exercise is not yet complete but is receiving serious attention from her.

• Also, we like to commend her for cutting her leave short in order to assist the team in meeting it’s month-end deadlines. A very good example of the LAT behaviors include Leadership, Accountability and Teamwork

For the above received a recognition award thanking Deon Jacobs and really appreciate it.



Contact this candidate