MAICA ANDREA FLORES SANTIAGO

#** ***** **** ******, **** Barangka, Marikina City

Contact Number: 090*-***-****

Email Address: acw4vr@r.postjobfree.com

A competent individual with good communication skill over spoken and written English which aims to obtain a challenging position where I can maximize my potentials, utilize my skills and become an asset of your company.

WORK EXPERIENCED

Customer Support Associate I– Convergys Phil.

10F MDC 100, Building, C.P. Garcia (C5) corner, Eastwood Avenue,

Brgy. Bagumbayan, Quezon City, 1110, Philippines

January 21, 2013 - February 27, 2016

Customer Service Representative – EGS (Expert Global Solution)

RMH Teleservices Asia-Pacific, Inc.

4/F Eugenio Lopez JR. Communications Center, ABS-CBN Compound,

Mother Ignacia Avenue, Quezon City, 1103, Philippines

November 5, 2012 – January 4, 2013

Sales Clerk – HyperHome Corp.

SM Corp Office, Bldg. E, JW Diokno Blvd, MOA Complex.

C8P - 1A. Pasay City, 1300, Philippines

April 21, 2012 – September 20, 2012

EDUCATIONAL BACKGROUND

Post Secondary:

Tertiary

Magsaysay Center for Hospitality and Culinary Arts (MIHCA- MNL)

Food and Beverage Services

3rd Floor, Times Plaza Bldg., United Nations Avenue corner Taft Avenue, Ermita Manila

March 14, 2016 – July 08, 2016

Gordon College Olongapo

Old Hospital Road, E 16th St, Olongapo City, Zambales

Bachelor of Science in Nursing

June 08, 2009 – September 30, 2011

TRAINING

Food and Beverage Services NC II

RBM SKILLS TRAINING AND ASSESSMENT CENTER, INC.

3rd floor Pako Bldg., Pedro Gil street, corner General Luna and Angel Linao Sts. Paco Manila

PERSONAL PARTICULARS

Date of Birth : November 06, 1990

Nationality : Filipino

Height : 5’ 4”

Weight : 58 kg

SSS : 343 – 147 – 7597

TIN : 313 – 147 – 271

Passport : EB3870140

SPECIAL SKILLS AND CHARACTERISTICS

Good communication skills both verbal and written

Well trained as Food and Beverage Server

Hardworking and Goal Driven

Leadership ability

Can manage stress positively and with excellent interpersonal skills

Fast learner and self-motivated with strong sense of responsibility

Computer literate and good typing skills

Skilled in Microsoft Office Suite

REFERENCES

Mrs. Maricel M. Calma

Cashier- I

Treasurer’s Office, Olongapo City

092********

Vince Ernest L. Cagungun

National Field Representative for Health Services

Philippine Red Cross

090********

Ma. Zoila Sopeña

Assistance Specialist Queue

Convergys MDC 100

093********

I humbly certify that the aforementioned data are true and correct to the best of my knowledge and belief.

Contact this candidate