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Customer Service High School

Location:
United Kingdom
Posted:
October 19, 2016

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** ********* *****

Grangetown, Cardiff

CF** *ND

Mobile: 074********

Email: acw4vj@r.postjobfree.com

Personal Profile

I am a friendly, easy going and cheerful person. I have achieved excellent communication and people skills in the jobs that I have done during the past three years. I am adaptable, flexible and available to work to any shift, to suit my educational commitments. Excellent problem solving skills, using imagination and creative to come up with ideas. Highly organised, being prepared for situations to manage resources and time. An excellent team worker with a sociable personality and dedicated to the spirit of a give and take attitude.

Looking for employment to support me in my studies for independence and self-improvement.

Key Skills and Qualities

Customer Service

Clear and confident communication skills, able to create a good rapport with people of various cultures and backgrounds.

Tactful and patient, able to remain cool-headed during difficult or sensitive situations.

Ability to work unsupervised and independently.

Language Skills –English and Portuguese with Spanish conversational skills.

Professional and mature with excellent self-awareness.

Responsible, honest and trustworthy.

Punctual and of excellent personal appearance.

Relevant Employment History

Pret A Manger, Cardiff Waitress 2015-2016

Red Hot World Buffet, Cardiff Waitress 2016

Greeted customers, showing them to their tables.

Take orders and ensuring a prompt and accurate service.

Dealing with bill payments, taking cash and card payments.

Ensuring the tables and coffee were kept clean and tidy.

Training new team members in key competencies.

Academic Information

St. David’s College Catholic 2015 - (present time)

BTEC Business

Ferreira Dias High School, Portugal 2010 – 2013

Educated to 11th Grade (equivalent to AS Level in the UK).

References available upon request



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