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Legal Secretary Customer Service

Worcester, Worcestershire, United Kingdom
October 19, 2016

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Tim Hyman

*** ********* ****

St Johns



079******** /

Professional Profile:

A personable, dedicated and highly efficient Legal Secretary. Exceptional communication skills with an ability to disseminate pertinent information clearly and effectively across to all levels, instilling confidence through careful management of sensitive situations. Commercially and strategically astute, ensuring optimum performance along with adherence to industry standards and organisational best practice. Additional expertise across Conveyancing, Wills & Probate, Family and Employment Law, coupled with experience assisting in the completion of legal transactions. Multifaceted and ambitious, now seeking a new professional challenge to combine existing knowledge and experience.

Core Competencies:

Effective engagement and negotiation with both internal and external stakeholders at all levels.

Highly analytical: gathering, verifying, and interpreting qualitative / quantitative data to inform effective decision-making.

Governance: ensuring strict compliance with policy, legislation, and regulatory guidelines.

Case load management: including day-to-day management and resolution of risks/issues.

Focused on continued professional development.

Creating documents in Word, as well as managing the creation of spreadsheets and presentations.

IT Skills: Excel, Word, Access and Powerpoint.

Employment History:

May – End September 2016: Wills and Legal Services Paralegal Firm, Legal Secretary

Drafting and distributing letters of engagement.

Liaising regularly with Paralegal and Legal Secretaries.

Conducting a variety of ad-hoc duties such as proofreading documentation and filing.

Completing handwritten instruction forms and distributing wills to clients as required.

Dealing with land registry enquiries.

Assisting rights of occupancy in reference to joint tenancies, as well as overseeing first registrations.

Answering a variety of incoming enquiries with regards to will applications.

Managing all legal archives and ensuring exceptional attention to detail at all times.

September 2011 - May 2016: Harrison Clark Rickerbys Solicitors, Legal Secretary

Liaising with Fee Earners to assist with both wills and probates.

Ensuring compliance to all necessary legalisation.

Using SOS in order to manage cases effectively.

Drafting and distributing wills to clients.

Liaising with partners in order to assist with various administration work.

Overseeing land registry and conveying work.

Probate management: liaising with individuals regarding assets of the deceased and assisting Fee Earners as required.

Arranging meetings for Solicitors and ensuring all required documentation was provided.

Conducting various audio typing tasks.

Managing the preparation of files for Solicitors and liaising with various internal departments where required to manage case files.

May 2008 - September 2011: Plexus Law Solicitors, Legal Secretary

Maintaining an excellent knowledge of employment law, as well as conducting audio typing tasks, taking witness statements and overseeing settlements and comprise agreements.

Early Career History:

March 2006 - May 2008: Harrison Clark Solicitors, Legal Secretary

May 2004 - March 2006: Parkinson Wright Solicitors, Legal Secretary

July 2003 - April 2005: Various roles working as an Administrator or Legal Secretary

July 2001 - June 2003: Thursfields Solicitors, Legal Secretary

June 2000 - July 2001: Pinsents Solicitors, Legal Secretary

March 1990 – June 2000: Job Centre Plus, Administration Officer


A levels: Law and History and Psychology



BTEC in Computing, Comptia 2009+ in Computer Essentials and Practical skills, MCTS (Microsoft Certified Technology Specialist) examinations in Computer skills.

Attending courses in Effective Writing, Administration Skills and OCR Level 3 in Counselling.

2015: Pitman Sage 50 2011 Course.

2015: Pitman Legal Secretary Wills & Probate Course.

RSA stage I Typing, RSA stage I, II & III Word Processing.

RSA stage I & II Audio Word Processing.

Student member of the Institute of Legal Executives: Passed Part I and Part II Land Law, Equity & Trusts and Wills & Probate, Conveyancing and Employment law.

References Available On Request.

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